Protyre Autocare - Yeovil Dampier Reviews 

1,050
TrustScore 5 out of 5

4.9

Dampier Street, Yeovil, BA21 4EN Yeovil, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Needed a new set of tyres for our Ford Explorer EV. With a 20% offer and half price wheel alignment it was a no brainier to choose Protyre. Very knowledgeable depot manager. Excellent service and can... See more

Company replied

Rated 5 out of 5 stars

I visited Protyre recently at Dampier Street, Yeovil to have all tyres replaced. This was my first visit there. I cannot emphasise what great staff work there, from the reception to the fitters. I fel... See more

Company replied

Rated 5 out of 5 stars

I didn’t have an appointment but was given a slot within 20 minutes. I was kept informed of prices and asked if I wanted a test for alignment as the wear hadn’t been even. After informing me of test... See more

Rated 5 out of 5 stars

Fortune smiled on us as the gents in Yeovil Protyre Autocare were able to check, confirm, then adjust the tracking on our Ford Focus then and there. The pictorial printouts of before and after gav... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Dampier Street, Yeovil, BA21 4EN, Yeovil, Somerset, United Kingdom

  • 01935 433202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,050)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick, friendly service

Booked online the day before appointment. Staff were polite and friendly- explained the issue with me clearly. Service was fast and efficient. Would highly recommend.

October 22, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Biffsky,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

it was quick and very good service will…

it was quick and very good service will use again

October 22, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, coffee offered while waiting for tyres to be fitted, all great

October 20, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Sue​,

We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service by particularly…

Excellent service by particularly pleasant people with very good advice given.

October 15, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Mr Williams​,

We would like to thank you for sharing your feedback regarding the service you received at our Yeovil branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best Experience with a Garage in a Long Time!

I attended ProTyres, Yeovil today on behalf of my Partner, with his vehicle and I cannot shout my praises for the Staff here loud enough.
As a female, I get super anxious about attending basically any garage alone - because I know that I (personally, not all females!) don't know what I'm banging on about, looking at or dealing with; however, ProTyres, Yeovil literally reignited my faith in the trade, and humanity.
They made space in their working day, last minute to look at my Partner's vehicle, and once they'd examined this, they offered genuine, informed advice - at no financial benefit to them - and after examining the fault (at no cost to me/my Partner) they then provided other local Business' information, that would assist with resolving the fault.
I totally forgot to get the names of the two Members of Staff I dealt with (sorry!) but they were so incredibly polite, accommodating, friendly and just made the whole experience really positive.
To the Members of Staff in question: I know that I said thank you several times prior to leaving; however, I cannot express my gratitude enough and will not hesitate to return to ProTyres, Yeovil in the future.

October 8, 2025
Unprompted review
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Kayleigh,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick and professional service…

Very quick and professional service also polite

October 1, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wouldn’t go anywhere else! 5*

I’ve been coming here for years for my tyres and tracking. The staff are always so helpful and friendly.
Clean and welcoming waiting area and always gets the job done quickly and efficiently. Would recommend 100%.

September 29, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Zoe,

We appreciate you sharing your positive experience! We're happy to hear that you find our team in centre helpful and friendly, and that you are pleased with our service. Thank you for your recommendation!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

All great thanks

All great thanks

September 26, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Debby,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Mr Charlton​,

We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Hindsight is a wonderful thing

Well, THIS TIME... gold service on Monday, didn't use the car Tuesday. Wednesday - battery as flat as a pancake. No liability accepted by Protyre at all. Must be my fault... I don't think so. Thank goodness for a neighbour's help with jump leads. Oh, yes, Protyre says buy a service and get an MOT for £20. OK, but you have to drive to Taunton (or elsewhere) as Dampier don't do MOT's. Website needs a little more clarity methinks. Just had to spend £50 on an MOT.
LAST TIME - 4 new tyres. Literally drove to Martock and 2 flat front tyres. I have a compressor in the car luckily. Back to Protyre. Sorry, we put the wrong valves on, but we won't charge you. Too right you won't.
Absolutely appalling service. Are they all apprentices? Will NEVER go back, nor recommend.

September 15, 2025
Unprompted review
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Nicola Stewart,

Thank you for notifying us of your concerns. we are sorry to hear that your recent experience has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

It was great

It was great. Booked an appt and it was done quite quickly. It’s now much nicer surroundings to wait for it to be done.
Love the coffee machine, now just supply some magazines for ladies and gents!

September 15, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Mrs AS Wharton,

We're happy to hear that your appointment was efficient and that you appreciated the improved waiting area and coffee machine at our Yeovil Dampier branch.

Thank you for the suggestion regarding magazines; we'll consider it to enhance our customers' experience.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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