Needed a new set of tyres for our Ford Explorer EV. With a 20% offer and half price wheel alignment it was a no brainier to choose Protyre. Very knowledgeable depot manager. Excellent service and can... See more
Company replied
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Needed a new set of tyres for our Ford Explorer EV. With a 20% offer and half price wheel alignment it was a no brainier to choose Protyre. Very knowledgeable depot manager. Excellent service and can... See more
Company replied
I visited Protyre recently at Dampier Street, Yeovil to have all tyres replaced. This was my first visit there. I cannot emphasise what great staff work there, from the reception to the fitters. I fel... See more
Company replied
I didn’t have an appointment but was given a slot within 20 minutes. I was kept informed of prices and asked if I wanted a test for alignment as the wear hadn’t been even. After informing me of test... See more
Fortune smiled on us as the gents in Yeovil Protyre Autocare were able to check, confirm, then adjust the tracking on our Ford Focus then and there. The pictorial printouts of before and after gav... See more
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Dampier Street, Yeovil, BA21 4EN, Yeovil, Somerset, United Kingdom
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Great experience from booking online to actually having the tyres fitted for my daughter’s car.
Update 09/12/2025: I got a call from the manager, Steve, and they offered to do a free check again, which resulted in a major puncture being discovered and addressed. The Protyre team showed a keen interest in improving my customer experience and preventing such negative experiences in the future, which was refreshing to see as mistakes can and do happen. I believe this justifies as improved rating as not many services follow up on feedback provided.
Original review:
I went to fix a slow puncture. They sealed the rim and returned the car and it cost me around 30 GBP. But there is still a slow puncture and I am losing air pressure. They also went ahead with the repair without getting my explicit permission and did not discuss options with me. Now I am having to find another solution and might take the car to another garage. Very disappointing.

Reply from Protyre Autocare - Yeovil Dampier

Reply from Protyre Autocare - Yeovil Dampier
Friendly staff, welcoming on my arrival, job done at the time said, they couldn't give me a read out on the tracking, but did explain why.
🙏👍🏼🙏

Reply from Protyre Autocare - Yeovil Dampier
Great friendly service.and very quick highly recommend.
Very helpful and friendly staff. My go to place when I have tyre problems or need new tyres
You balanced my front tyres, found one that needed replacing.
You then replaced that tyre and now the van is driving fine again. Thanks.
Excellent service. Booking easy and sufficient slots available. Staff professional and courteous.
Great service and pleasant staff, made getting a puncture less of a pain.
Staff friendly and professional, also helpful.

Reply from Protyre Autocare - Yeovil Dampier
Good Customer Service, Exceptional Professional manner, quick, very polite and every detail/question was explained fully.

Reply from Protyre Autocare - Yeovil Dampier
Full free inspection of tyres brake pads advise and print out of inspections findings.

Reply from Protyre Autocare - Yeovil Dampier
I have used this service several times, and each was of the highest standard. Work done very quickly and efficiently; staff very friendly and helpful. Drink of coffee much appreciated. Thank you.
I have used this location before and always get prompt and efficient service. I will continue to use them.

Reply from Protyre Autocare - Yeovil Dampier

Reply from Protyre Autocare - Yeovil Dampier
Close to home address, staff are polite and helpful. The reception is clean, tidy and can accommodate numerous customers. Tyres fitted s per the arranged time, reducing my wait time.
Very helpful - a very busy place, so best to call first to book a time.
Comfortable waiting area with free tea/coffee.
Friendly staff
Great service and a great price, nice coffee while I waited. Well recommend

Reply from Protyre Autocare - Yeovil Dampier
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