Protyre Autocare - Yeovil Dampier Reviews 

1,050
TrustScore 5 out of 5

4.9

Dampier Street, Yeovil, BA21 4EN Yeovil, Somerset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Needed a new set of tyres for our Ford Explorer EV. With a 20% offer and half price wheel alignment it was a no brainier to choose Protyre. Very knowledgeable depot manager. Excellent service and can... See more

Company replied

Rated 5 out of 5 stars

I visited Protyre recently at Dampier Street, Yeovil to have all tyres replaced. This was my first visit there. I cannot emphasise what great staff work there, from the reception to the fitters. I fel... See more

Company replied

Rated 5 out of 5 stars

I didn’t have an appointment but was given a slot within 20 minutes. I was kept informed of prices and asked if I wanted a test for alignment as the wear hadn’t been even. After informing me of test... See more

Rated 5 out of 5 stars

Fortune smiled on us as the gents in Yeovil Protyre Autocare were able to check, confirm, then adjust the tracking on our Ford Focus then and there. The pictorial printouts of before and after gav... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Dampier Street, Yeovil, BA21 4EN, Yeovil, Somerset, United Kingdom

  • 01935 433202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,050)

35,519 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Poor service with a slow puncture (FIXED following review)

Update 09/12/2025: I got a call from the manager, Steve, and they offered to do a free check again, which resulted in a major puncture being discovered and addressed. The Protyre team showed a keen interest in improving my customer experience and preventing such negative experiences in the future, which was refreshing to see as mistakes can and do happen. I believe this justifies as improved rating as not many services follow up on feedback provided.

Original review:
I went to fix a slow puncture. They sealed the rim and returned the car and it cost me around 30 GBP. But there is still a slow puncture and I am losing air pressure. They also went ahead with the repair without getting my explicit permission and did not discuss options with me. Now I am having to find another solution and might take the car to another garage. Very disappointing.

November 26, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Philip Chacko,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Yeovil Dampier branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service, fast, helpful and friendly

December 3, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Mrs Musk,

We appreciate you taking the time to leave us this five-star review.

We're glad you found our service fast, helpful and friendly at our Yeovil Dampier branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, welcoming on my arrival, job done at the time said, they couldn't give me a read out on the tracking, but did explain why.
🙏👍🏼🙏

December 1, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Titch,

We're happy to hear that you felt welcomed by our team in centre and that the job was completed on time. We appreciate your positive feedback. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Always happy to help

November 19, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best Tyre HelpersStaff friendly and professional

Staff friendly and professional, also helpful.

November 17, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Teresa Norman

We appreciate you sharing your positive experience you had with our team at our Yeovil Dampier branch .

We're glad to hear our team was friendly, helpful and professional.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Good Customer Service

Good Customer Service, Exceptional Professional manner, quick, very polite and every detail/question was explained fully.

November 12, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Mr Cobb​,

We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service

Full free inspection of tyres brake pads advise and print out of inspections findings.

November 12, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Graham​,

We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have used this location before and…

I have used this location before and always get prompt and efficient service. I will continue to use them.

November 5, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hello Mr Aleman​,

We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great place to get my tyres…

Always a great place to get my tyres done

June 13, 2025
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Hellp Robin,

We're glad you had a great experience getting your tyres done! Thank you for your positive feedback; we appreciate your continued patronage.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Close to home address

Close to home address, staff are polite and helpful. The reception is clean, tidy and can accommodate numerous customers. Tyres fitted s per the arranged time, reducing my wait time.

October 29, 2025
Rated 5 out of 5 stars

Very helpful

Very helpful - a very busy place, so best to call first to book a time.
Comfortable waiting area with free tea/coffee.
Friendly staff

October 24, 2025
Rated 5 out of 5 stars

Great service and a great price

Great service and a great price, nice coffee while I waited. Well recommend

October 29, 2025
Unprompted review
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear James Rigby-Jones,

We appreciate you sharing your positive experience you had with our team at our Yeovil Dampier branch !

It's great to hear that you were happy with our service and pricing while enjoying our coffee.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look