Really quick dispatch and delivery Tubes were well packaged to protect them from damage in transit. They work flawlessly in my UVB bed.
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Great product, quality finish, well packaged. Awesome aftercare service, they replaced a faulty tube as soon as reported.
I ordered the uvb tube then you informed me you were out of stock and new stock would be available mid august and asked if i would wait or cancel, The delivery took place last week well ahead of sched... See more
Company replied
Dispatch was fast but unfortunately despite even another customer mentioning how bad UPS is, they still use it 8 months later. Lo and behold - I’m still waiting for my parcel which just keeps gettin... See more
Company replied
Company details
Written by the company
Buy replacement Philips TL/01 100W Narrowband UVB Phototherapy Tubes for Psoriasis Treatment. Official suppliers of Philips phototherapy lamps.
Contact info
8 Sovereign Centre, IP1 5AP, Ipswich, United Kingdom
- customercare@psoriasiscare.co.uk
- www.psoriasiscare.co.uk
4.6
Excellent
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Absolutely great service
Absolutely great service. Ordered item on the Wednesday, had it on the Thursday. What more could you ask. A great company to do business with.
January 9, 2022
Reply from Psoriasis Care
Hi Willam,
Thank you for your kind review, we are delighted that your item arrived so quickly and you were happy with our service. We wish you all the best.
Thanks
Will
Psoriasis Care UK
Blinked and they'd arrived.
January 4, 2022
Reply from Psoriasis Care
Hi,
Thank you, we are glad the items arrived with you so quickly, we wish you all the best.
Thanks
Will
Psoriasis Care UK
Great service and quick delivery.
December 26, 2021
Reply from Psoriasis Care
Hi,
Thank you for your kind words, we are delighted that you are happy with our service and delivery.
Thanks
Will
Psoriasis Care UK
Delivered within 20 Hours of ordering
Wasnt convinced my old bulb, would work as well as this new philips bulb.
new bulb showing signs of improvement after only several days usage.
November 22, 2021
Reply from Psoriasis Care
Hi Nigel,
Thank you, we hope that the signs of improvement have continued and we wish you all the best.
Thanks
Will
Psoriasis Care UK
Reply from Psoriasis Care
Hi,
We are delighted that you are happy with our service and we wish you all the best.
Thank you
Will
Psoriasis Care UK
Excellent service front start to finish…
Excellent service front start to finish and the product is better than I ever hoped, it will certainly make my quality of living better without the strain on the NHS.
October 30, 2021
Reply from Psoriasis Care
Hi Robbie,
Thank you for your kind words, we really appreciate them.
We wish you all the best with your treatment going forward.
Thank you
Will
Psoriasis Care UK
Reply from Psoriasis Care
Thank you so much for your review. Always good to hear customers are happy.
We wish you all the success during your treatment. All the best.
Tube good packaging a nuisance to get…
Tube good packaging a nuisance to get rid of,
September 12, 2020
Unprompted review
Reply from Psoriasis Care
Thank you for your feedback. Any feedback at all helps us improve services.
Due to the delicate nature of the tubes we do make sure there is enough packaging for safe transit. Apologies that it caused you some hassle.
We wish you the best of luck with your treatment plan, from everyone at Psoriasis Care UK.
Excellent communication, very prompt.
Excellent communication and very prompt, absolutely nothing to fault in the outstanding service that I received from Darren at Psoriasis Care!
August 28, 2020
Unprompted review
Reply from Psoriasis Care
Hello,
Thank you so much for your kind words. We are extremely happy to hear you are happy with the service.
We wish you the best of luck during your treatment from everyone at Psoriasis Care UK
Great communication
Great communication. Thank you for your assistance, particularly during these difficult times. Highly recommend this company
May 19, 2020
Unprompted review
Reply from Psoriasis Care
Thank you so much for your review. We are really happy that you have found the service good.
We hope your treatment plan goes well from everyone at Psoriasis Care UK.
Excellent service and speed of delivery.
May 18, 2020
Unprompted review
Reply from Psoriasis Care
Thank you so much for your kind words.
We really hope your treatment plan goes well from everyone at Psoriasis Care UK.
So helpful and a super quick service
So helpful and a super quick service. Thank you
March 2, 2020
Unprompted review
Reply from Psoriasis Care
Thank you so much for your kind words. We are delighted that you found us helpful and that the service was quick.
We wish you the best of luck during your treatment.
All the best from everyone at Psoriasis Care UK
I'm very happy with this company
I'm very happy with this company. Darren was my main point of contact and he went out of his way to try and arrange the delivery for the day I wanted. His response time to my emails were very quick and I felt taken care of. I was also happy because I was able to purchase the lights VAT free and I haven't seen that anywhere else. I would definitely feel comfortable to buy from this company again!
February 11, 2020
Unprompted review
Reply from Psoriasis Care
Hello Amena,
Thank you so much for your review. It was a pleasure helping you and i am glad the outcome was satisfactory.
We really hope that your treatment goes well from everyone at Psoriasis Care UK :)
Excellent products best price online.
Had a few problems with FEDEX delivery but they were resolved satisfactorily. A solid business selling excellent products. Would definitely recommend and will be purchasing again.
November 21, 2019
Unprompted review
Reply from Psoriasis Care
Good Morning,
Thank you for your review. Fedex did seem to let us down on this occasion so apologies for this. I am so glad everything was resolved for you. You were a pleasure to deal with.
All the best
Psoriasis Care UK
Psoriasis tubes.
Excellent service provided by Darren very helpful and friendly thank you.
September 18, 2019
Unprompted review
Reply from Psoriasis Care
Thank you so much for the wonderful feedback. I am glad you are happy with the service. You have been a great customer.
Everyone @ Psoriasis Care UK hope that your treatment goes according to plan.
All the best
Psoriasis Care UK
Great product .Fast delivery
Great product .Fast delivery and great communication. Tube were very well packaged so none were damaged. Many thanks
August 28, 2019
Unprompted review
Reply from Psoriasis Care
Hello
Thank you for leaving a review and we are extremely happy that you received your items in perfect condition. We always pride ourselves on our packaging.
We really hope your treatment goes well from everyone at Psoriasis Care UK :)
Excellent product,excellent customer…
Excellent product,excellent customer service and a very fast and
well packaged product.
Very happy.
June 14, 2019
Unprompted review
Reply from Psoriasis Care
Thank you for your review. We always love to hear back from our customers. We are also very glad that you are happy with the product.
We wish you all the very best during your treatment using Philips UVB Lamps.
Psoriasis Care UK
Extremely satisfied with the product…
Extremely satisfied with the product and the service. Very smooth process from purchase to delivery.
June 10, 2019
Unprompted review
Reply from Psoriasis Care
Thank you so much for the review. We are so happy that you are satisfied with the product.
We wish you the best of luck during your treatment
Psoriasis Care UK
Excellent
Excellent. Fast and safe delivery. Good comunication. Highly recommend
March 11, 2019
Unprompted review
Reply from Psoriasis Care
Thank you for your review. We are glad you have had a good service.
We wish you all the best during treatment using TL100 lamps.
Psoriasis Care UK
Fast and cost effective service
Fast and cost effective service, Thanks
March 3, 2019
Unprompted review
Reply from Psoriasis Care
Good Morning
Thank you for leaving a review. I am so glad you found the service fast and effective.
I really hope you get the results you are after. All the best.
Psoriasis Care UK
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