Easy to complete application form. Low prices for good cover that made me double check the figures. Not needed to make a claim yet, but because it is underwritten by AXA I am confident that any futur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online form fairly easy to navigate. Questions clearly set out. Seems fairly comprehensive insurance and fairly priced with various medical conditions declared. Hope I don't have to make a claim bu... See more
Had to have insurance for driving a tuk tuk in Thailand. When I spoke with puffin advisor she was very helpful and informed me it was covered under a trike. I asked for confirmation and adviser sent m... See more
Puffin have always been very good when I need travel insurance. I do have various medical conditions and considering these I feel the price is always very fair. I don’t bother shopping around as I’m... See more
Company details
Information provided by various external sources
Puffin Insurance specialise in Travel and Pet Insurance. We focus on value for money, comprehensive policies. We offer a range of cover and optional extras so you can choose the cover that's right for you without paying over the odds.
Contact info
PO BOX 56, SA67 9AN, Narberth, United Kingdom
- 0333 772 0346
- CustomerService@PuffinInsurance.com
- www.puffininsurance.com
4.6
Excellent
22K reviews
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Replied to 98% of negative reviews
Typically replies within 1 week
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Price for our insurance was great
Price for our insurance was great, we found it easy to use the site and everything was straight forward, my wife has some health issues and we expected the price to be more than the price quoted wlll definitely use again
August 2, 2026
Arranged a single trip policy online
Arranged a single trip policy online, very easy to do, competitive price. (Note the true test will come if/when we have a claim).
August 2, 2026
It was so easy it was unreal no linja…
It was so easy it was unreal no links sending you where you didn't want to go, just bish bash bosh straight forward took me less than 5mins to get covered for my holiday next yr and the price was very good my policy was sent to me almost immediately absolutely loved the ease of it
August 1, 2026
The price was good for us and the…
The price was good for us and the online process was straightforward
July 31, 2026
Comprehensive insurance at a fair price.
Online form fairly easy to navigate.
Questions clearly set out.
Seems fairly comprehensive insurance and fairly priced with various medical conditions declared.
Hope I don't have to make a claim but if I do I hope it will be dealt with promptly to everyone's satisfaction.
July 30, 2026
Low cost insurance with medical history
Found the cost was very reasonable for years cover for 2 people both
with medical historys
July 30, 2026
Over 70s travel insurance
Over 70s travel insurance was very straightforward to apply for, price very competitive compared to some who didn’t offer as much as Puffin. Whole process simple and straightforward.
July 29, 2026
Easy on line application
Easy on line application. Very competitive price. Quick to answer the phone and deal with a query.
July 27, 2026
Found it quite easy except for the…
Found it quite easy except for the departure date and return date i Found it a bit confusing but overall quite easy enough
July 27, 2026
Quick, easy and efficient
Quick, easy and efficient. Simple to complete application, competitive price, and fast processing.
July 19, 2026
Competitive and efficient.
Quick, easy and efficient taking out the travel insurance. Also very competitive.
July 25, 2026
Competitively priced & wide cover
Competitively priced compared to Staysure, not to mention wider cover!
July 23, 2026
Easy to get cover no claims done
July 25, 2026
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