Absolutely mm perfect book cover. Beautifully made. It took 2 weeks for bespoke delivery (if priority not chosen). Quick reply to query, and delivered very securely padded. Get your measurements corr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy company too deal with..Postage/Delivery tbh is quite expensive so if you do order be prepared delivery also isn't cheap..Also make sure your ordered item measurements are accurate, and precise. I... See more
Company replied
This was my second custom made box from Puffin Plastics and once again I'm very happy with the whole experience. Straight forward ordering online with good guidance notes, very good quality and very r... See more
Excellent product and service from Puffin Plastics: 1. Straightforward ordering system for entering dimensions and any special features or options. 2. Good value for money with no hidden costs. 3.... See more
Company details
- Plastic Fabrication Company
- Collectibles Store
- Display Stand Manufacturer
- Plastic Products Supplier
- Sports Memorabilia Store
Written by the company
Puffin Plastics Retail Ltd: Customised Plastic Manufacturing Solutions At Puffin Plastics Retail Ltd, we are committed to providing a wide range of services, including Cases, Signs, Vinyl, and Print, all tailored to meet your unique requirements. Established in 2013, our passion lies in bringing your creative ideas to life through our expertise in bespoke plastic manufacturing. We understand that every project is different, which is why we take pride in our ability to adapt and deliver customised solutions to meet your specific needs. Our skilled team specializes in bespoke fabrication, using advanced manufacturing techniques such as CNC (Computer Numerical Control) machining, laser cutting, and large format printing to ensure your designs are produced with precision and care. Our CNC machining services offer a high degree of accuracy and repeatability, making it a perfect choice for producing intricate designs with complex geometries. With our laser cutting capabilities, we can create clean, crisp edges and smooth surfaces to provide the final touch to your project, while our large format printing services ensure your artwork and branding are displayed prominently on all your products. At Puffin Plastics Retail Ltd, it is not just about producing exceptional output but also about building lasting client relationships. We take the time to understand your specific project requirements and work closely with you to ensure your vision is fully realised. Our goal is to provide a seamless experience from start to finish, with a keen focus on delivering high-quality products and outstanding customer service. With years of experience in the industry, we have developed a reputation for producing top-quality, reliable, and functional plastic products. We work with a diverse range of clients, from small businesses to large corporations, across various industries, providing them with innovative solutions to solve their design and manufacturing challenges. Whether you need custom signage, display cases, vinyl graphics, or prints for your business, Puffin Plastics Retail Ltd is the expert partner you can rely on. Our knowledgeable team is always available to discuss your project requirements and offer professional advice, ensuring you receive the very best results. Choose Puffin Plastics Retail Ltd for your bespoke plastic manufacturing needs, and you can trust that your designs will be brought to life with the utmost care, precision, and attention to detail. Contact us today to discuss your project needs or explore our extensive portfolio for inspiration. We look forward to collaborating with you and turning your ideas into a reality.
Contact info
Unit 11, New buildings farm, GU32 3PB, Petersfield, United Kingdom
- 01730763161
- retail@puffinplasticsretail.co.uk
- www.puffinplastics.co.uk
4.9
Excellent
419 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straightforward process
Straightforward process. Packaging is secure and generous to protect the products.
December 15, 2023
Reply from Puffin Plastics Retail
Thank you so much for taking the time to leave us feedback
Straightforward ordering process
Straightforward ordering process; my display box had several options but each was clear to choose or not, and the price updated instantly. Order placed between Christmas and New Year and yet still supplied within days, safe and secure.
January 2, 2024
Reply from Puffin Plastics Retail
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Prompt delivery
Prompt delivery. A great display cube for my signed football. Thank you
December 27, 2023
Reply from Puffin Plastics Retail
We're absolutely thrilled to receive such a positive review on Trustpilot! It's fantastic to hear that you had a wonderful experience with our product/service. At Puffin, we strive to exceed customer expectations, and your feedback lets us know that we're on the right track.
Reply from Puffin Plastics Retail
Thank you for your kind words and positive review on Trustpilot! We're delighted to learn that you're satisfied with our product/service. Providing exceptional quality and customer satisfaction is what we strive for, and your feedback reaffirms our efforts.
Great product
Great product, has made our little figurine look very impressive. Good price, excellent communication
January 4, 2024
Reply from Puffin Plastics Retail
We truly value your support and trust in our brand. If there's anything else we can do to assist you, please don't hesitate to let us know. Thank you again, and we can't wait to serve you again in the future!
Reply from Puffin Plastics Retail
Thank you for the kind words
Reply from Puffin Plastics Retail
We appreciate your feedback and support
Great service after I ordered wrong…
Great service after I ordered wrong size boot box
December 27, 2023
Reply from Puffin Plastics Retail
Customer satisfaction is our top priority, and we're glad to know that we were able to meet your expectations. Your feedback encourages us to continue providing the best quality and service, and we sincerely appreciate your support. Thank you again, and we hope to have the opportunity to serve you again in the future!
Fantastic service
Fantastic service, communication from start to finish was spot on. Quality of materials and workmanship is outstanding. No hesitation in recommending Puffin Plastics
January 2, 2024
Reply from Puffin Plastics Retail
Thank you for your kind words and positive review on Trustpilot! We're delighted to learn that you're satisfied with our product/service. Providing exceptional quality and customer satisfaction is what we strive for, and your feedback reaffirms our efforts.
Quality products and service!
Quality products and service!! would recommend this service!!
December 21, 2023
Reply from Puffin Plastics Retail
Thank you so much for taking the time to leave us a positive review on Trustpilot! We're thrilled to hear that you had a great experience with our product/service.
Received my second bespoke / custom…
Received my second bespoke / custom case from Puffin Plastics and once again I am really pleased with it.
Good communication, prompt delivery and very safely packaged, definitely recommended
December 15, 2023
Reply from Puffin Plastics Retail
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Product is perfect and super quick…
Product is perfect and super quick delivery. Quality of the box is brilliant. Thank you so much highly recommended.
December 27, 2023
Reply from Puffin Plastics Retail
Thank you so much for taking the time to leave us a 5-star review.
Ceramic Poppy Display Case
I ordered a display case for a ceramic poppy. The case is far better than I expected so for the price is fantastic. The order arrived 2 days after purchase in great packaging to keep it from breaking in transit.
Haven't had to use customer service but the website was easy to use, the product is exactly as described and better than what I expected- highly recommend!
December 29, 2023
Unprompted review
Reply from Puffin Plastics Retail
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
i ordered a display case for a 1/35…
i ordered a display case for a 1/35 scale tank transporter when it arrived it was very well packaged and no damage what so ever, the display case was very very well made and i could not be happier, it took between seven and ten working days but the wait was well worth it, I will be building some more tank transporters in 2024 and will order some more display cases from Puffin Plastics again brilliant product.
December 13, 2023
Reply from Puffin Plastics Retail
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
Very flimsy product!
I ordered a large long case at 800mm x 200mm x 200mm high. The base was quoted to be 5mm thick.
Upon delivery i noticed how "flimsy" and "flexible" the base is! The "lip" that the case lid sits on is only 2mm thick, so the case lid is easily knocked off! This makes the whole thing very fragile! When picked up, the flex in the base just causes the case lid to come straight off! I expected the base to be much stronger and certainly not to flex.
My only option now, is to make my own secondry base (more cost) to strengthen the exisiting one.
I shall not use Puffin Plastics again.
Sorry for the bad review, im a first time customer and just expected a sturdier product for the £165 that i paid.
December 15, 2023
Reply from Puffin Plastics Retail
Hi there, we are sorry to hear this. With longer cases there will sometimes be bowing and flexing. We are happy to provide a new base for you if you get in touch with us. Regards
Beautifully made display box
Beautifully made display box, super packaging. Thank you.
December 15, 2023
Reply from Puffin Plastics Retail
Thank you so much for taking the time to leave us a 5-star review.
Reply from Puffin Plastics Retail
Thanks for sharing your rating with us and the community
Superb quality product and excellent…
Superb quality product and excellent customer service. Highly recommend.
December 13, 2023
Unprompted review
Reply from Puffin Plastics Retail
We will share this with the store team to let them know how we are doing.
Fast efficient service.
Fast efficient service, good customer relations and a great value product.
December 13, 2023
Reply from Puffin Plastics Retail
We are grateful that you took the time out to leave us a review.
Highly recommended
Excellent service, quickest delivery ever, packaged perfectly and is the real finishing touch to the boots! Highly recommended, great quality and service
December 20, 2023
Unprompted review
Reply from Puffin Plastics Retail
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.