The best card from experience. Offers with companies are good, cashback is incredible, and the knowledge to know when they can let you borrow more is 2nd to none. Also putting money back onto card is... See more
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Review summary
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I keep my side of the deal, Pulse keep theirs, everyone's happy!!! Fool proof app, excellent customer service whenever I ever reached out to them, credit limit reflective of my management of my debt... See more
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Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged,... See more
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The card is link to my amazon account and allow me to purchase items easily without restriction. It also increase my credit limit and allow me to pay a reasonable amount on each of my supplies. The ca... See more
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Company details
Written by the company
Pulse is a credit card that rewards your everyday spending with cashback offers and pocket-friendly savings. It’s available by invitation only and designed for people who want to get more from their spending while keeping their credit simple and manageable. You can earn extra value from the purchases you’re already making through cashback offers, while easily tracking your spending, checking your balance, and managing repayments – all in one place. Simple tools help you stay in control of your account, making managing your credit feel more rewarding. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management
Contact info
United Kingdom
- www.pulsecard.co.uk
4.5
Excellent
1K reviews
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Reply from Pulse
That's wonderful to hear, Adeshina! Thanks for taking the time to leave us a positive review 😊
Kind regards, Julia
A convenient credit card
A convenient credit card. The app lets you see how much you have spent and how much to pay each month.
I love that I can freeze my card in the app, and defrost when I want to use it, giving me an extra layer of safety.
July 23, 2026
Reply from Pulse
Hi Amber,
We're happy to hear you're enjoying your card and our app! Thank you for taking the time to leave us a positive review 😊
Thanks,
Andy
Appalling customer service - AVOID
Complaint Reference
CR59193326
Absolutely appalling company. So much conflicting info re closing my account. Uncaring Indian call centres operating the chat system - unsympathetic, Uncaring and obstructive staff. Complaints team make it so very difficult to contact them with lines open 10-4 months to fri - no email address and staff refuse to put me through .
Will never use again
Will be referring to the financial ombudsman service once the 8 weeks are their final response is received.
AVOID AT ALL COSTS
Update flowing Claire’s response. 4/8/26
Complaint now with chief executives office and awaiting final response. Will be referred to Financial Ombudsman following final response of not in my favour and the agreed outcome honoured.
July 28, 2026
Unprompted review
Reply from Pulse
Hello Steve,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Claire
A very nice company to deal with
I like that I can have a paper statement, which is crucial at this time. I also think that being able to spread the cost with lower interest is also very good because you don't get into debt.
I also like the fact that you can contact them by phone. A very nice company to deal with.
July 23, 2026
Reply from Pulse
Hi Susan, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Reply from Pulse
Hi Mr. Hutchinson, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Excellent service from the pulse credit…
Excellent service from the pulse credit card. I have never had any problems since far. You are kept upto date with balances and payments well in advance
July 23, 2026
Reply from Pulse
Hi Keith, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Excellent and efficient service
The representative was very helpful and polite. It had been a bit of a wait but it was worth it to have everything sorted out. Very efficient.
July 23, 2026
Reply from Pulse
Hi Carol, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Never had any problems.
Never had any problems or refusals of payment with this card, as long as I'm within my credit limit. Good service.
July 23, 2026
Reply from Pulse
Hi, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Reply from Pulse
Hi Jason, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Great provider.
July 16, 2026
Reply from Pulse
Hi Shelley, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Easy to manage and use
Provides the credit line I need, easy to manage online, regularly reviews credit limits
July 16, 2026
Reply from Pulse
Hi Peter, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Keeping me informed
July 9, 2026
Reply from Pulse
Hi Dave, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Very convenient way to pay for goods
Very convenient way to pay for goods, gives me more time to pay and like the back up of the credit card company if something goes wrong
July 10, 2026
Unprompted review
Reply from Pulse
Hi Brian, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Absolute Joke!
4 times I have received emails asking me to ring due to fraudulent and suspicious activity, every time it is 30/40 minutes long and I get told that it is resolved and I won’t have any further problems! I have stopped ringing now because I don’t have the time or the patience to go through all the same rigmarole again and again and again!! I guess will cancel and use a reputable card supplier
July 9, 2026
Reply from Pulse
Hi,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. We work hard to give all our customers a great experience whenever they contact us or use our services. I’m sorry we didn’t manage that for you this time. Please be assured that this feedback will be passed on to the relevant team. Please reach out to our Customer Service team via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help.
Best,
Stephanie.
Very nice using plus card
July 9, 2026
Reply from Pulse
Hi Elizabeth, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Reliable and easy to usesitive…
I have always had a very positive experience with my PULSE credit card. I mainly use it for Amazon purchases, and it has been convenient, reliable and easy to manage. The card works well for online shopping and helps me keep those purchases separate and easy to track. Overall, I am very happy with the service.
July 2, 2026
Reply from Pulse
Hi Geoff, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from Pulse
Hi Ivan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Very good credit card they regularly…
Very good credit card they regularly review credit limit and increase it accordingly highly recommend
July 2, 2026
Reply from Pulse
Hi Andy, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Best credit card company I've encountered
Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged, due to any errors on their part, all ways bang on. The service provided has been excellent from the start, there security team are superb as well, they were on the case within minutes when someone tried to scam my card, top marks all round. A pleasure to do business with.
July 2, 2026
Reply from Pulse
Hi Mark, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Pulse have been really great
Pulse have been really great. They give plenty of notice of when my payment is due, and give options to pay various amounts off of my balance which enables me to budget for the month without hassle.
Great company highly recommended.
July 2, 2026
Reply from Pulse
Hi Sandra, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
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