Pulse Reviews 

1,058
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the credit card for its exceptional reliability in daily online shopping, seamless integration with major retail platforms, and convenient payment features that make monthly budgeting much simpler. Many individuals also appreciate the professional customer service team, straightforward monthly statements, and helpful reminders for upcoming payment dates. However, some people mentioned that customer support channels could be frustrating due to unhelpful automated responses and limited assistance options during inquiries. A few consumers also reported experiencing unexpected account closures, sudden payment restrictions, or difficulties when trying to manage everyday transactions abroad.

What people talk about most

Payment

Consumers find payment experiences to be mixed, with many highlighting the convenience of app management,... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy-to-navigate app and smooth... See more

Service

Clients share positive opinions on service, noting that people have enjoyed brilliant and reliable... See more

Customer service

Customers consistently note positive experiences with customer_service, describing representatives as... See more

Product

People report high satisfaction with the product, describing it as a reliable and genuinely useful everyday... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best card from experience. Offers with companies are good, cashback is incredible, and the knowledge to know when they can let you borrow more is 2nd to none. Also putting money back onto card is... See more

Company replied

Rated 5 out of 5 stars

I keep my side of the deal, Pulse keep theirs, everyone's happy!!! Fool proof app, excellent customer service whenever I ever reached out to them, credit limit reflective of my management of my debt... See more

Company replied

Rated 5 out of 5 stars

Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged,... See more

Company replied

Rated 5 out of 5 stars

The card is link to my amazon account and allow me to purchase items easily without restriction. It also increase my credit limit and allow me to pay a reasonable amount on each of my supplies. The ca... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Pulse is a credit card that rewards your everyday spending with cashback offers and pocket-friendly savings. It’s available by invitation only and designed for people who want to get more from their spending while keeping their credit simple and manageable. You can earn extra value from the purchases you’re already making through cashback offers, while easily tracking your spending, checking your balance, and managing repayments – all in one place. Simple tools help you stay in control of your account, making managing your credit feel more rewarding. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,058)

282 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy navigation of App

Reasonable credit limit which is reviewed regularily. Easy app to navigate, can make payment on app

July 2, 2026
Pulse logo

Reply from Pulse

Hi Susan, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 5 out of 5 stars

Excellent card

Excellent card. Great rate. Frequent limit increases

July 2, 2026
Pulse logo

Reply from Pulse

Hi Mr. Goddard, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊best, Elan

Rated 5 out of 5 stars

Anytime I have needed help the staff…

Anytime I have needed help the staff have been excellent the anti fraud department actually call you If they see suspicious activity , a great company

July 2, 2026
Pulse logo

Reply from Pulse

Hi Michael, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.

Rated 5 out of 5 stars

Pulse App is handy, helpful, and easy to use

The app is so easy to use, I always feel in control of my spending. Everything I need is in the app, coupled with Pulse keeping you up to date and informed with helpful hints and special offers via email.

July 2, 2026
Pulse logo

Reply from Pulse

Hi, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.

Rated 5 out of 5 stars

Very good card

May 28, 2026
Pulse logo

Reply from Pulse

Hi Zidane, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Good card easy use

Good card, a bit high interest. But easy to use, no problems so far.

June 25, 2026
Pulse logo

Reply from Pulse

Hi Sara,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊

Best,

Stephanie.

Rated 5 out of 5 stars

People centered

People centered

June 25, 2026
Pulse logo

Reply from Pulse

Hi Mr. Mangoma, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Rated 5 out of 5 stars

5STARS is understatement, this is best CREDIT CARD, i never had…

Absolutely 5STARS ,the best i never had and is love it.
Paying in time you get your limit raised up and i love that ,iam aiming to raise it even high and what top notch service and support,too easy to use,the best credit card ever.
Iam grateful and iam highly recommend Pulse to you all.
Thank you

June 25, 2026
Pulse logo

Reply from Pulse

Hi Frank, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with, amazing staff willing to listen and help, customer service is top notch. App is easy to use, just an around brilliant company.

June 25, 2026
Pulse logo

Reply from Pulse

Hi Neill, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 5 out of 5 stars

Great card!!

Great card!!! I recommend it 100%!!!

June 25, 2026
Pulse logo

Reply from Pulse

Hi Daniel, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

useful / helpful

useful, helpful, nice card to have.
anytime something comes up that I need help with, they are willing to help and sort it out.

June 25, 2026
Pulse logo

Reply from Pulse

Hi Ronnie, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.

Rated 5 out of 5 stars

Good on line

Good on line
Staff extremely helpful when you call .
Great service

June 25, 2026
Pulse logo

Reply from Pulse

Hi Allyson, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.

Rated 5 out of 5 stars

Great User experience

Great customer service, I have never had a problem with them.

June 18, 2026
Pulse logo

Reply from Pulse

Hi Ian, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 5 out of 5 stars

Credit card

I've had a credit card for many years, and I've never had any problems here or abroad.
I always give it 5 stars.

June 18, 2026
Pulse logo

Reply from Pulse

Hi Lambe, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

No drama <3

I keep my side of the deal, Pulse keep theirs, everyone's happy!!!
Fool proof app, excellent customer service whenever I ever reached out to them, credit limit reflective of my management of my debt, what can I say, nothing bad at all guys and girls!!!
I would recommend Pulse definitely.

June 18, 2026
Pulse logo

Reply from Pulse

Hi Christos, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Card is so good and trustis there…

Card is so good and trustis there between client and the company which is fantastic

June 11, 2026
Pulse logo

Reply from Pulse

Hi,

Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊

Best,

Stephanie.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look