Pulse Reviews 

1,057
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the credit card for its exceptional reliability in daily online shopping, seamless integration with major retail platforms, and convenient payment features that make monthly budgeting much simpler. Many individuals also appreciate the professional customer service team, straightforward monthly statements, and helpful reminders for upcoming payment dates. However, some people mentioned that customer support channels could be frustrating due to unhelpful automated responses and limited assistance options during inquiries. A few consumers also reported experiencing unexpected account closures, sudden payment restrictions, or difficulties when trying to manage everyday transactions abroad.

What people talk about most

Payment

Consumers find payment experiences to be mixed, with many highlighting the convenience of app management,... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy-to-navigate app and smooth... See more

Service

Clients share positive opinions on service, noting that people have enjoyed brilliant and reliable... See more

Customer service

Customers consistently note positive experiences with customer_service, describing representatives as... See more

Product

People report high satisfaction with the product, describing it as a reliable and genuinely useful everyday... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best card from experience. Offers with companies are good, cashback is incredible, and the knowledge to know when they can let you borrow more is 2nd to none. Also putting money back onto card is... See more

Company replied

Rated 5 out of 5 stars

I keep my side of the deal, Pulse keep theirs, everyone's happy!!! Fool proof app, excellent customer service whenever I ever reached out to them, credit limit reflective of my management of my debt... See more

Company replied

Rated 5 out of 5 stars

Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged,... See more

Company replied

Rated 5 out of 5 stars

The card is link to my amazon account and allow me to purchase items easily without restriction. It also increase my credit limit and allow me to pay a reasonable amount on each of my supplies. The ca... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Pulse is a credit card that rewards your everyday spending with cashback offers and pocket-friendly savings. It’s available by invitation only and designed for people who want to get more from their spending while keeping their credit simple and manageable. You can earn extra value from the purchases you’re already making through cashback offers, while easily tracking your spending, checking your balance, and managing repayments – all in one place. Simple tools help you stay in control of your account, making managing your credit feel more rewarding. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,057)

282 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pulse great customer services

Easy to sort issues out, using either the messaging service or contacting customer services

June 11, 2026
Pulse logo

Reply from Pulse

Hi Trev, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 3 out of 5 stars

Website good

Website good
Think if a loyal customer to you over a long period of time ! More 0 per cent transfer offers or discounts should be on offer! To help bring balances down to loyal payees

June 11, 2026
Pulse logo

Reply from Pulse

Good Afternoon, Joy,

Thanks for taking the time to share your review along with your valuable feedback, rest assured we'll be passing that on to the relevant team

Greatly appreciated!

- Kenith

Rated 5 out of 5 stars

Fantastic Service

Amazing service from Pulse, always keeping me updated with everything relating to my account would highly recommend.

June 11, 2026
Pulse logo

Reply from Pulse

Hi Wayne, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Simple credit card to use

Simple credit card to use, easy payment method linking my bank directly to pay statements, most of all easy to manage

June 4, 2026
Pulse logo

Reply from Pulse

Hi Paul, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Great card

Great card, website is crystal clear , easy to navigate and keeps you fully informed on spending, payments, etc.

June 11, 2026
Pulse logo

Reply from Pulse

Hi John, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Never had a problem in all the years…

Never had a problem in all the years I've been a customer. Always a 0% balance transfer offer available or 0% cash transfer just incase of Emergencies. Would definitely recommend to others.

June 11, 2026
Pulse logo

Reply from Pulse

Hi Jason, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

The app is easy to use

The app is easy to use, my queries are on there and I appreciate the security checks.

June 4, 2026
Pulse logo

Reply from Pulse

Hi Joa, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 5 out of 5 stars

Just a credit card?

Just a credit card? That's how I use it but what I like is: being able to pay for items by tapping the card, seeing my balance in the app, paying in full each month automatically with notifications that the payment will be taken soon with enough warning, warnings of I get near my credit limit or go over accidentally and bring able to top up to prevent charges that I didn't want.

June 4, 2026
Pulse logo

Reply from Pulse

Hi Andrew,

Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 We hope you continue to enjoy our services.

Best,

Stephanie.

Rated 5 out of 5 stars

The service is great.Every time I have…

The service is great.Every time I have been scammed,They go out of their way to get your money back.Plus I get cash back.It is a lot easier to pay a bill over the phone.My credit limit was put up without me asking.This is the best credit card that I have ever had.

June 4, 2026
Pulse logo

Reply from Pulse

Hi Geoffrey, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan

Rated 5 out of 5 stars

Had a question

Had a question, card was getting declinced all the time, but money or credit was completely unused, one quick call, and the fault lay in my own incompetence for not noticing Pulse had emailed me with a fraud warning and a timely one, their attention means I get to make mistakes like the last one and it did not hurt me, bravo Pulse.

June 4, 2026
Pulse logo

Reply from Pulse

Hi Steven, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 5 out of 5 stars

Excellent service from Pulse they keep…

Excellent service from Pulse they keep you posted on payments and security is very good too. Keeping you safe on line. I like the fact that my partner can use the Pulse Card and its made our life so much better.

June 4, 2026
Pulse logo

Reply from Pulse

Hi Ellen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Great credit card

Great credit card.
Never had any issues with it and get some amazing offers and promotional rates.

June 4, 2026
Pulse logo

Reply from Pulse

Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.

Rated 5 out of 5 stars

I have been an invited Pulse credit…

I have been an invited Pulse credit card customer for quite a while since Pulse took over the Amazon credit card facility. I find it extremely useful, and have to say that I felt it has become indispensable even though I use it rarely ! The facilities for loans and cashback, and just about most things associated with my account including the interest rate are within my 'wheelhouse', and it is a comfort to have for that moment when I require it ! Thanks, Pulse !

5 Stars !

May 31, 2026
Unprompted review
Pulse logo

Reply from Pulse

Hello KT, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey

Rated 4 out of 5 stars

The only thing I can say about Pulse is…

The only thing I can say about Pulse is their offers are good but the interest rate is one of the highest, I would use it more if it was much lower.

May 28, 2026
Pulse logo

Reply from Pulse

Good Afternoon,

Thanks for taking the time to share your experience with us, we greatly appreciate it along with your feedback and we'll be sure to pass it on to the relevant team!

- Kenith

Rated 5 out of 5 stars

Reliable and flexible card

Reliable and flexible card. Easy app.

May 28, 2026
Pulse logo

Reply from Pulse

Good Afternoon, Adrian,

Thanks for taking the time to share your review, we're thrilled to hear you're enjoying both your card and the app!

- Kenith

Rated 5 out of 5 stars

Had this card for many years and it has…

Had this card for many years and it has been fantastic. The perks and facilities are genuinely great and any time I have needed help the customer service is top. I highly recommended this card provider.

May 28, 2026
Pulse logo

Reply from Pulse

Good Afternoon,

We appreciate you taking the time to share your review, we're thrilled to hear you're loving everything your card has to offer and hope you continue to do so!

- Kenith

Rated 5 out of 5 stars
Pulse logo

Reply from Pulse

Hello Paul, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look