Pulvis Art Urns Reviews 198

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, high quality, and artistic design, often noting that the items are even more impressive in person than depicted online. Many appreciate the unique and well-made nature of the urns, finding them to be a fitting tribute. Reviewers frequently highlight the exceptional delivery service, describing it as fast, timely, and efficient, with items arriving well-packaged and intact. However, some people were dissatisfied with their order, mentioning issues such as the item's color not matching the online representation, receiving a scratched product, or a broken item. A few also noted that the size was smaller than expected or that the closing cap was not functional.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the beauty, craftsmanship, and high quality... See more

Quality

People report positive experiences with quality. Many customers are extremely happy with the quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speed of delivery,... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I must admit I was curious. Would it arrive as stated? Without damage? Bulgaria is a long ways from California. Would it look as represented in the pictures? I was wonderfully pleased on all account... See more

Company replied

Rated 5 out of 5 stars

The urn is beautiful. I had first came across these urns in a catalog from the funeral home when my M-I-L passed away. I ordered this one for my mother as the funeral home we used did not have access... See more

Company replied

Rated 5 out of 5 stars

I could not have asked for a more perfect urn. The customization was beyond amazing. The up to date status and customer service responses were exceptional. The artists blew me away with this ama... See more

Company replied

Rated 5 out of 5 stars

Ordered on 12/19/25, a ceramic gray cat urn with free shipping within 5-7 business days. Shipped from Bulgaria on 12/22/25 with a UPS tracking number. Received in Scottsdale, AZ on 12/26/25 with no da... See more

Company replied


Company details

  1. Ceramic Manufacturer
  2. Pet Funeral Service

Written by the company

A world leader in the design and manufacturing of high-end memorial products, Pulvis Art Urns is a unique mix of innovation, art and meticulousness in the quest for excellence. All of our urns for ashes, keepsake urns, pet memorials and memorial accessories are handmade in Europe and certified by the ISO standards. Fruit of constant artistic restlessness and dedicated customers service, Pulvis Art Urns is a brand that stands for a contemporary, stylish and exclusive memorial urn. Founded almost a decade ago, Pulvis has endured as the ultimate symbol of luxury ceramic urns. Today, the vision of the brand is to prolong the idea of the founders by creating superb handmade urns for ashes, reviving exciting and emotional designs, pushing the limits of the factory by creating unique memorials with its signature contrasts, carrying out major innovation projects, crafting a unique Pulvis world dedicated to the people, working with renowned artists to produce limited editions in various materials and to recreate its cultural heritage. Pulvis Art Urns continues to thrive as a truly timeless brand. In their desire to create a product that makes a difference, Pulvis Art Urns supports the concept of a group of artists, ceramists and sculptors, who design and create models, which are far more than just traditional urns for ashes. Back in 2016, Mihail, Aleksandar and Denis came up with the idea of designing a portfolio of memorial products that imply the feeling of experiencing art. After a thorough research on the funeral market and a long year of experimenting with clay, glazes and conceptual designs, Pulvis Art Urns was born. In 2017, Pulvis Art Urns introduced it's first handmade cremation urns, inspired by art, sculpting and religion. "The Christ", "The Holy Mother", "Wings" and "The Passage" were introduced on the market. A few months later a matching keepsakes were designed. After a year of intensive work, Pulvis Art Urns present their first iconic designs, most of which are client's first choice, when it comes to honoring the memory of a loved one. The particular resistance of the ceramic material in combination with unique glazes expand the creative resources of Pulvis artists. Thanks to the rich imagination of the renowned conceptual artist - Aleks and the incredibly talented ceramists - Mihail, we succeeded in growing from a small locally operated business to one of the largest ceramic urns manufacturers in Europe. -------------------- https://www.pulvisurns.com/


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

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Rated 5 out of 5 stars

Fast and Beautiful

Super fast communication and exceptionally fast shipping. The urn is beautiful crafted and the perfect resting place for my father.

February 2, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you!

Rated 5 out of 5 stars

Love this urn!!

The urn I purchased from Pulvis was even more beautiful than the picture on the website. It was in perfect shape when it arrived; I mean, how could it not have been?! It came in a very well padded box. When I showed my family what I picked out, comments included: it was perfect, that it is beautiful, classy like Mom. I love this urn because it’s hand-made (one-of-a-kind), has a place for a candle, and looks more like a lovely sculpture than an urn. I feel the price is nothing compared to the quality and comfort in putting my mom’s ashes in something so special.

February 2, 2023
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Reply from Pulvis Art Urns

Thank you so much for your beautiful words and for sharing your experience with us. It means the world to know that the urn exceeded your expectations and that it serves as a fitting tribute to your mother. We take great pride in creating handcrafted, one-of-a-kind pieces that offer both beauty and comfort, and we’re truly honored that you chose one of ours for your mom.

Hearing that your family found it to be "perfect" and "classy like Mom" is incredibly touching. We deeply appreciate your trust in us and your kind words about the quality and craftsmanship. If there’s anything we can do for you, please don’t hesitate to reach out.

Wishing you comfort and peace,
Pulvis Art Urns Team

Rated 1 out of 5 stars

Urn showed up damaged

Urn showed up damaged, Pulvis will not cover the return shipping cost which is $700+ back to Bulgaria.

Do not recommend.

January 5, 2023
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Reply from Pulvis Art Urns

Dear Sandra,

Thank you for your review. We cannot agree to what you've written above. We've sent a replacement shortly after we've received photos and claimed the damage to UPS. Shipping cost back to us is 83$ per box, as the box weight is only 1.2 kg.

We always do what is necessary to make our clients feel at least a little better in this hard time, so we are always on your disposal to discuss what is needed from our side.

Pulvis Art Urns team.

Rated 5 out of 5 stars

The urn is absolutely perfect and even…

The urn is absolutely perfect and even more beautiful in person. I can’t wait to pick it up from the crematory and bring mom home to her final resting place.

January 1, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you very much for the review!

Pulvis Art Urns Team

Rated 5 out of 5 stars

The urn is beautiful!

The urn is beautiful. Shipping was prompt even though coming from overseas during the holidays. Great communication through email through the entire process.

January 4, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you!

Rated 1 out of 5 stars

Be Perpared For Hidden Costs

My order included free shipping but I was charged COD $115.50 by UPS. I reached out to customer service over a week ago with no response.

December 20, 2022
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Reply from Pulvis Art Urns

Dear Mrs. Moore,

Thank you for your review. I understand your concerns about the COD charges, but this is something that each country charges for Import and it is beyond our control, having nothing to do with shipping. We have those charges described under each of our products descriptions, as well in our website banner and in our Shipping Terms. As for the customer service, we replied right after you wrote to us on the website chat and by email.

Rated 5 out of 5 stars

The urns are gorgeous

The urns are gorgeous. Website was easy to use and order. I received the urn within a few days of ordering. The best part …. It was delivered at the exact time (2pm) on the exact date a year from my Moms passing. It was more beautiful than the picture -easy to seal as well. Thank you for a beautiful way to remember my parents (they died within 4 days of each other). I have a 1/3 of both of their ashes (my sisters have the others). It fit both perfectly. Julie Copeland.

November 26, 2022
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Reply from Pulvis Art Urns

Dear Julie,

Thank you for sharing such a meaningful and touching story with us. We are so deeply sorry for the loss of your parents and are truly honored that our urn could play a part in preserving their memory.

Rated 2 out of 5 stars

The urns were smaller than I thought

The urns were smaller than I thought. Plus I didn’t realize I would be charged additional shipping from UPS when the urns were delivered. Not sure it was worth it. I would look else where.

November 25, 2022
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Dear Kimberly,

Thank you for your feedback. It really means a lot for us.
We have detailed sizing in each product description, both in imperial and metric systems, so there is not much we can do here.

Regarding the shipping costs, it is actually duties, which are due to each customer when he imports goods outside EU. We have this described as well under each product and in our shipping policy.

Thank you! We remain at your disposal if there is anything else we can be helpful with.

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