Pulvis Art Urns Reviews 196

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, quality, and artistic design, often noting that the items are even more impressive in person than depicted online. Many people appreciate the careful packaging, which ensures products arrive safely and in excellent condition. The delivery service is frequently highlighted as exceptionally fast, with many customers receiving their orders much sooner than expected. However, some customers reported issues with their orders, such as receiving items with colors that didn't match the online description or with scratches. A few people also mentioned that the size of the product was misleading in the pictures, appearing either larger or smaller than anticipated. Additionally, there were occasional comments about the closing cap not being fully functional or the absence of glue for the opening.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the beauty and high... See more

Quality

Reviewers mention positive feedback about quality. Many customers are extremely happy with the quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Order

Consumers find the ordering experience to be ambiguous. Many customers report a fast and smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I must admit I was curious. Would it arrive as stated? Without damage? Bulgaria is a long ways from California. Would it look as represented in the pictures? I was wonderfully pleased on all account... See more

Company replied

Rated 5 out of 5 stars

The urn is beautiful. I had first came across these urns in a catalog from the funeral home when my M-I-L passed away. I ordered this one for my mother as the funeral home we used did not have access... See more

Company replied

Rated 5 out of 5 stars

I could not have asked for a more perfect urn. The customization was beyond amazing. The up to date status and customer service responses were exceptional. The artists blew me away with this ama... See more

Company replied

Rated 5 out of 5 stars

Ordered on 12/19/25, a ceramic gray cat urn with free shipping within 5-7 business days. Shipped from Bulgaria on 12/22/25 with a UPS tracking number. Received in Scottsdale, AZ on 12/26/25 with no da... See more

Company replied


Company details

  1. Ceramic Manufacturer
  2. Pet Funeral Service

Written by the company

A world leader in the design and manufacturing of high-end memorial products, Pulvis Art Urns is a unique mix of innovation, art and meticulousness in the quest for excellence. All of our urns for ashes, keepsake urns, pet memorials and memorial accessories are handmade in Europe and certified by the ISO standards. Fruit of constant artistic restlessness and dedicated customers service, Pulvis Art Urns is a brand that stands for a contemporary, stylish and exclusive memorial urn. Founded almost a decade ago, Pulvis has endured as the ultimate symbol of luxury ceramic urns. Today, the vision of the brand is to prolong the idea of the founders by creating superb handmade urns for ashes, reviving exciting and emotional designs, pushing the limits of the factory by creating unique memorials with its signature contrasts, carrying out major innovation projects, crafting a unique Pulvis world dedicated to the people, working with renowned artists to produce limited editions in various materials and to recreate its cultural heritage. Pulvis Art Urns continues to thrive as a truly timeless brand. In their desire to create a product that makes a difference, Pulvis Art Urns supports the concept of a group of artists, ceramists and sculptors, who design and create models, which are far more than just traditional urns for ashes. Back in 2016, Mihail, Aleksandar and Denis came up with the idea of designing a portfolio of memorial products that imply the feeling of experiencing art. After a thorough research on the funeral market and a long year of experimenting with clay, glazes and conceptual designs, Pulvis Art Urns was born. In 2017, Pulvis Art Urns introduced it's first handmade cremation urns, inspired by art, sculpting and religion. "The Christ", "The Holy Mother", "Wings" and "The Passage" were introduced on the market. A few months later a matching keepsakes were designed. After a year of intensive work, Pulvis Art Urns present their first iconic designs, most of which are client's first choice, when it comes to honoring the memory of a loved one. The particular resistance of the ceramic material in combination with unique glazes expand the creative resources of Pulvis artists. Thanks to the rich imagination of the renowned conceptual artist - Aleks and the incredibly talented ceramists - Mihail, we succeeded in growing from a small locally operated business to one of the largest ceramic urns manufacturers in Europe. -------------------- https://www.pulvisurns.com/


Contact info

4.8

Excellent

TrustScore 5 out of 5

196 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Beautiful Urn

Easy to order, quick shipping. Beautiful work.

We had wanted a different urn from this company and had waited nearly a year for it to become available again; in the end we purchased something similar. We were also surprised to receive an 88$ charge for shipping and import fees to Canada. We had expected a bit of an extra fee, but there was no advance warning we would be charged that much.

Also, the urn didn't come with a tube of sealant or instructions. I had to look it up and purchase an entire tube of clear silicon sealant to seal the urn.

November 13, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for your feedback and for choosing one of our urns. We’re delighted to hear that you found the ordering process easy and that you appreciate the beauty of our craftsmanship.

We sincerely apologize for the unexpected shipping and import fees. While these costs are determined by customs regulations, we understand how frustrating it can be to receive an unanticipated charge. Your feedback is invaluable, and we will work on providing clearer information regarding international shipping costs upfront.

We also appreciate your input regarding the sealant and instructions. We understand how helpful it would be to have these included, and we will certainly take your suggestion into consideration for future improvements.

If there’s anything we can do to assist you further, please don’t hesitate to reach out. Your support means a lot to us, and we truly appreciate your understanding.

Warm regards,
The Pulvis Art Urns Team

Rated 5 out of 5 stars

Eternity Urn

The Eternity Urn is a beautifully crafted piece. It arrived quickly and was carefully packaged to prevent any damage. Thank you!

October 19, 2023
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Reply from Pulvis Art Urns

Thank you so much for your kind words and for sharing your experience with us.

Rated 5 out of 5 stars

Product was as described

Product was as described, nice quality and very quick shipping

October 18, 2023
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Reply from Pulvis Art Urns

Thank you for the nice review!

PUlvis Art Urns Team

Rated 5 out of 5 stars

Great quality, price, and speedy delivery

The urn is well-made and came packaged carefully. It's stable, so I don't have to worry about it falling off while dusting. I'm really happy with it.

October 9, 2023
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Reply from Pulvis Art Urns

Thank you for your kind words! We’re so glad to hear that you’re happy with your urn and that its quality and stability give you peace of mind. We take great care in crafting and packaging our urns, so it means a lot to know that it met your expectations.

If you ever need anything, please don’t hesitate to reach out. We truly appreciate your support!

Warm regards,
The Pulvis Art Urns Team

Rated 5 out of 5 stars

Awesome product

Awesome product, great packaging, fast delivery.
Thank you!

September 25, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you very much for the review!

Pulvis Art Urns Team

Rated 5 out of 5 stars

Absolutely beautiful

I was a little hesitant to make such an important purchase online, but I took the chance. It is absolutely beautiful! Very well made and better in person than in the pictures and video. It arrived very quickly. I had a few questions, chatted with customer service who immediately responded to my satisfaction. It came with paperwork and an original signature, which I assume is the artist but it’s not in English so I don’t know what it says. It was shipped from Bulgaria.

September 11, 2023
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Reply from Pulvis Art Urns

Thank you so much for sharing your experience with us. We understand that making such an important purchase online can feel uncertain, so we are truly grateful that you trusted us with this meaningful tribute.

We’re so pleased to hear that the urn exceeded your expectations in both quality and appearance. Our team works hard to ensure that each piece is not only beautiful but crafted with care, and it’s wonderful to know that it resonated with you.

Rated 5 out of 5 stars

Beautifully crafted

Beautifully crafted, delivered quickly! Thank you so much

September 5, 2023
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Reply from Pulvis Art Urns

Thank you for the review!

Rated 4 out of 5 stars

Please add option to add adhesive to order

Would be helpful to give an option of adding the adhesive to seal the urn at the time of purchase. Instead, I had to go back to the website and search through the FAQs page to find out that I now need to go find the adhesive myself. Box & protective wrapping are already gone, which would have been perfect to keep the urn in position while the adhesive dries.

July 25, 2023
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Reply from Pulvis Art Urns

Thank you for your valuable feedback. We’re delighted that you chose one of our urns, and we truly appreciate your insights regarding the sealing process. We understand how having the adhesive as an optional add-on at checkout would make things more convenient, and we will certainly take your suggestion into consideration for future improvements.

We’re sorry for any inconvenience this caused and appreciate your patience.

Warm regards,
Pulvis Art Urns Team

Rated 5 out of 5 stars

Beautiful art as an urn for our Sawyer

Item was very well packaged and arrived a little later than promised, but I don't blame the shipper on that, our USPS has been pretty off for a long while now. Product was exactly as pictured, only more stunning once out of the box. Was the PERFECT urn for our boy who loved laying under curtains. So happy I found this company.

July 24, 2023
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Reply from Pulvis Art Urns

Thank you so much for your kind words and for sharing your experience with us.

Rated 5 out of 5 stars

Customer service was wonderful

Customer service was wonderful! Urn is beautiful and the quality is top notch. Highly recommend!

June 13, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you very much for the review of our cremation urn!

Pulvis Art Urns Team

Rated 5 out of 5 stars

The quality of this urn exceeded our…

The quality of this urn exceeds our expectations seen in the photos. Your selection of urns is exceptionally unique with also many color choices.
I definitely recommend the latex interior treatment. Our funeral home had never seen the latex interior costing before.
Thank you, Dan Kiely

May 25, 2023
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Reply from Pulvis Art Urns

Thank you Dan!

Rated 4 out of 5 stars

Beautiful Urn

Website was easy to use. The urn itself is absolutely gorgeous. We love it. We placed order for regular shipping. We got notification that our loved one was going to be cremated sooner than scheduled. So we emailed Pulvis and a representative responded quickly. We paid extra for expedited shipping. However Urn was delivered normal shipping rate. I emailed again same representative and never got response. Overall happy with Urn. Mom is home

May 23, 2023
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Reply from Pulvis Art Urns

Thank you!

Rated 5 out of 5 stars

Easy ordering and fast delivery

Easy ordering and fast delivery. Exactly as pictured. I searched for a special urn and found it with the "Heart" from Pulvis. It looks like a piece of art. The perfect resting place for my daughter.

March 23, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for your kind words and for trusting us with such an important choice. We are deeply sorry for your loss and truly honored that our Heart Cremation urn serves as a special resting place for your daughter. It means so much to us that you found exactly what you were looking for—a piece that feels meaningful and beautiful.

We appreciate your support and are glad the ordering process was smooth for you. If there’s anything we can do, please don’t hesitate to reach out.

With our deepest sympathy,
Pulvis Art Urns Team

Rated 5 out of 5 stars

Fast and Beautiful

Super fast communication and exceptionally fast shipping. The urn is beautiful crafted and the perfect resting place for my father.

February 2, 2023
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you!

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