I'd give zero stars if I could. Don't waste your time or money with these guys. Orders go unprocessed and you're left with no updates and absent customer service. Nothing they sell is unique, there ar... See more
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One star is way too much! I give them -100 stars! They are a scam! Don’t buy anything!!! They steal your money and never send you anything! They are thieves! I’ve emailed them tons of times And they... See more
Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails... See more
Company replied
1st time buyer and researched thoroughly for the best harnesses for my babies, what a delight. Perfect fit for easy to put on & take off. Loved the personalized tags. Overall extremely satisfied and s... See more
Company details
Written by the company
PupsCloset provides high-quality personalized products for your pup! We specialize in personalized dog collars & harness - every product is custom made, embroidered Dog's Name and Phone Number. Gift your pup a unique personalized product today!
Contact info
United States
- support@pupscloset.com
- www.pupscloset.com
Hasn’t replied to negative reviews
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Customer service hard to reach
Customer service is very hard to get in touch with, which is the reason I am giving two stars. I need to return this XXL harness which still did not fit my dog at all, and though I've sent three emails trying to find out how to start the return process I have yet to hear from anyone.
Just received my second Pupcloset…
Just received my second Pupcloset harness for my new dog. Now will have matching harnesses for my two fur babies. This one is still a little to big for the puppy but she is growing fast so in a few weeks she will be sporting it.
Very well designed
I ordered the dog harness for my two dogs, I have looked at a lot before purchasing these. They look like the best for the summer time heat and yet the most secure in design. Now that I have them they work very well and look fantastic! I have big strong dogs, these are so easy to put on and no way they will pull off!
Personalized Reflective No Pull Dog Harness
Great product. Purchased a Personalized Reflective NO PULL Dog Harness. I made an order mistake on the color of the harness. I immediately contacted customer service and they fixed the order; no problem. The harness fits our pug. Pug harness fitting can be a problem but not with this harness. We have No Pull Harnesses for all 3 of our pugs. Great selection with a personalized option to apply name of pet and contact number. Would highly recommend this product.
A new Harness for Moody Blue
The Harness we received is great ! His old harness was getting too tight to slip his big Bull Terrier head out of, this one slips on & off easily. It seems like it took a long while to receive it, but that was because of having his name put on it. All and all we're very satisfied !!!
Dog collars
Bought 3 collars: one for each of my three dogs. Dog’s name and my phone number on collar. Very stylish and sturdy. Love them. And so do my dogs.
Love my dogs new harness
Love my dogs new harness. Easy to put on and fits perfect.
I received my pups personalized harness…
I received my pups personalized harness and I love it! Thank you for such a high quality product!
Hector
The Velcro name for Hector is to big it hangs off the harness. The one I got for Sage fits perfectly. Very disappointed
Great looking product like the name tags
Great looking product liked the personalization that was available
I ordered 2 personalized harnesses for…
I ordered 2 personalized harnesses for my pups. It took a while to get them, but so totally worth the wait. They clip on the side, which is what I needed, since I can be sure not to pinch them. (They get all squirmy). The harnesses fit snug enough so they don't slide to the side, but also have room for them to grow. My happy boys should be poster pups for these harnesses.
Thank you Pups Closet !
Donna.
Harness nicely made, name tag cheap
The harness itself is nicely made. The name tag is very cheap material that is to large for the harness.The tag is very uncomfortable for my dog. The velcro does not stick to the harness well. Disappointed with the quality of the tag material and not correct size to fit the harness.
Can not find a phone number to talk to…
Can not find a phone number to talk to some one about exchanging my dogs Harness. went on Chat told to go on support site. doe not tell you how to exchange the Harness.
Everything was exactly as promised.
Great product. Great experience. Easy to put on and take off. We get a lot of compliments. We will be getting the next size as she grows.
recieved harness exactly when they said…
recieved harness exactly when they said it would be here..love it and my dog does too!
Was very pleased with the 2 dog…Rescu:S Delight.
was very pleased with the 2 dog harness;s for our rescued Cavashons. The were sturdy an good quality. Also ordered 2 dog coats an they were ver good fitting an the grn plaid was supurb. Loved all the stuff.Pam Spengler
Ordered Wrong Size
We were very happy with the original harness, but it didn’t fit. Pups Closet was very accommodating providing a prompt resolution. It’s all good.
nice people to work with
Dog Harness received damaged
Dog Harness received damaged. Sent email and to be fair the quickly asked for a photo. I sent the photo but no reply. I cannot find a phone number anywhere to contact them. Not happy
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