Pure Beauty Reviews 

Everything I needed at competitive price. Good communication throughout the dispatch / track / delivery process. Good packaging. Will definitely be purchasing my products from them again.

Product arrived in a timely manner although the sample I picked was substituted for another. Overall a good experience.

Great stockist of Skinceuticals products, a small business, really responsive, products always delivered on time.

Order never arrived. Can't track the order and nobody picks up when you call. I'll now have to claim this back through my bank. I'll stick with the established brands next time.

I've been a customer of Pure Beauty for many years. They are so polite, friendly, and so so helpful. Nothing is a problem, always work out a solution to help you.

One particular lady is "Susan". She is a credit to Pure Beauty. Absolutely a wonderful lady.

I have been using Pure Beauty for a couple of years now. Great prices on Dermalogica. Prompt delivery and always well packaged.

I use Dermalogica and Elemis products and regularly buy these from Pure Beauty as they have great prices and discount deals which make the products more affordable. Their website is easy to navigate, delivery is quick and their customer service (when needed) is rapid. I've been buying from them for over 5 years and rarely have found another company who can beat them on price. Would definitely reccomend them.

I ordered several Dermalogica items which arrived promptly in good packaging at great prices. Will buy again.

Lovely company to shop with. They stock my favourite go to brands at great prices. Customer service is great, they are not always the fastest at delivering, but I like the fact every time I order I’m supporting a small business run by real people. I love their inner circle scheme. Absolutely love them and highly recommend.

I’ve used Pure Beauty for years to purchase my Dermalogica products. Always great service, I love the free samples, the monthly offers and you earn points which you can use against future orders

Very well packaged and arrived in perfect condition. I have used this product for years so I know the quality is excellent Very impressive freebies too thank you.

All the product is high quality and rich ingredients , genuine product,can be trusted to use regular and longer terms.

Prompt response and confirmation of my Dermalogica order. Shipment delivered by my postman within 4 days even though I ordered on a weekend.

Very happy with all my orders with Pure Beauty, from the range of products, price and speed of delivery. I recently bought products new to Dermologica’s range and was very impressed with the competitive prices and additional free gifts.

Ordered from pure beauty ,the price was very competitive ,cheaper than most ,customer service was great ,left a message was back to me very quickly and delivery was good
Thank you ,will purchase again

The product I purchased from Pure Beauty caused my face, chest and neck to break out in hives. It caused extreme irritation, itchiness and redness.

Further, when I attempted multiple times to contact them via email and phone, there was no reply.

Do not trust this service. I regret doing business with them.

First time ordering from Pure Beauty. Bought Elemis shampoo and conditioner. They were competitively priced with a discount offer. Efficient delivery and well packaged. I’d definitely use Pure Beauty again.

I’ve been ordering Dermalogica products from Pure Beauty for a number of years now and always find them to be competitively priced and items delivered promptly.

I recently placed an order with Pure Beauty and unfortunately one of the items was missing when it arrived. When I contacted customer service, the only “solution” offered was a photo of the item supposedly being packed — which doesn’t really help when the issue is that it never made it to me.

It’s quite clear the item was lost in transit, especially considering the packaging used wasn’t suitable for the weight of the order. On top of that, the overall handling of the situation was incredibly unhelpful. I’m not sure what more I could have provided to prove that the item didn’t arrive.

The lack of accountability and support from customer service has been really disappointing — genuinely a 0/10 experience in that regard.

To be fair, the products that did arrive were good, and the prices are reasonable. However, good products aren’t enough to make up for poor service. I won’t be shopping here again and definitely wouldn’t recommend them. I’ll be taking my money elsewhere in future.

Order arrived on time. Free sample was missing. Despite emailing to tell them I’ve heard nothing back which is disappointing