Felt really good as a first time experience in your gym. The space is airy and cool, the members seem to be quite disciplined and there is lots of equipment to choose from. I would recommend bringing... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my 4th session, I have another planned for Sunday and then 2 more next week. It's a really friendly atmosphere, staff are always on hand if you need any advice, support or have any questions.... See more
Company replied
Always enjoy this GLC class Only 30 mins but a lot packed in!! Staff are friendly & knowledgeable Gym is always clean Temperature can be a little hot, especially in the studio, but getting bett... See more
Company replied
Entering with PureGym’s Mobile QR Code contactless scanning system through Access Pods is cool. The Pods speaks “hello” we’re scanning for weapons. For those who prefer organic entry systems PureGym’s... See more
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Company details
About PureGym UK
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
United Kingdom
- www.puregym.com
4.0
Great
68K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Nice stuff and very friendly
Nice stuff and very friendly
I love puregym keep going
September 3, 2026
Unprompted review
Good staff
The staff is always here to help you, is very cooperative and accordingly quick to resolve your problem in time.
September 8, 2026
Unprompted review
Good quiet gym
Good quiet gym, not large but good equipment for full workout and friendly staff
September 8, 2026
Unprompted review
Friendly non judgmental atmosphere
Friendly non judgmental atmosphere, good range of equipment and great value for money. I've been constantly going to this gym (Billericay) for 3 years which is a first for me. Other gyms, I gave up due to feeling slightly inadequate. Staff are very welcoming.
September 8, 2026
Unprompted review
You cannot post feedback within the…
You cannot post feedback within the Pure Gym app. As soon as you start typing in the box, the Send button disappears. You have to come out of the feedback section to see the button at which point you're back to the beginning again. Doom loop, Pure Gym. Sort it out. And don't come back to me with "if you go into settings on the third icon in your top right menu bar .." because there is nothing.
September 8, 2026
Unprompted review
Rayleigh is a great coach/personal…
Rayleigh is a great coach/personal trainer. I really enjoy his classes. I know you shouldn’t have favourites but he is definitely mine.
September 8, 2026
Unprompted review
Men's lockers kicked in
The gym itself is fine, somewhat crowded at peak times but you get what you pay for. Atmosphere and everything basically fine. But they have a real problem with the lockers in the men's changing room getting kicked in. The men's was renovated maybe 6 months ago and already perhaps as many as a dozen lockers have been kicked in, and are effectively unusable, either for theft or I suppose just aggression. It's very seriously making me consider cancelling my membership and paying more elsewhere. It is also messes up the point of a 24-hour gym if you never want to go during the dark hours for fear that some freak is going to kick your head in or whatever.
Not sure what can be done about this. Be advised.
September 5, 2026
Unprompted review
Great gym
Great, clean gym with good equipment
Staff are lovely, in particular Lydia, she’s a bright, motivational & lovely trainer, I definitely recommend her classes
November 1, 2025
Reply from PureGym UK
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
PureGym for me is value for money
PureGym for me is value for money, classes included in the monthly subscription, free secure parking and the PG team create a lovely welcoming feel to the place.
September 7, 2026
Unprompted review
Reply from PureGym UK
Hi Gill. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I fully recommend pure gym Woolwich
I fully recommend pure gym Woolwich. Every one is very friendly and helpful. Great vibe! I love working out there. ❤️👍
September 6, 2026
Unprompted review
Reply from PureGym UK
Hi Sofia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good atmosphere & the equipment looks…
Good atmosphere & the equipment looks well looked after
September 6, 2026
Unprompted review
Reply from PureGym UK
Hi Stuart. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
absolute ass worst gym I ever been too
September 1, 2026
Unprompted review
Reply from PureGym UK
Hi Alisa. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Would you be able to tell us the reason behind your comments and rating so we can better understand this? Please feel free to get in touch with our team at member.services@puregym.com with more information so they can hopefully assist you further with an issues you may have.
Thanks, PureGym
I recommend PureGym
I recommend PureGym, the fact to keep fit and healthy and to have vision and determination to keep going which I lacked many years ago. I'm 60 now and enjoying the going out to keep fit at PureGym.
September 6, 2026
Unprompted review
Reply from PureGym UK
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Extremely well maintained gym
Extremely well maintained gym, always spotlessly clean and staff that really care about the quality of the service they provide... 🤘😎👌
September 4, 2026
Unprompted review
Reply from PureGym UK
Hi Triker. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
People do not park in spaces provided
People do not park in spaces provided, instead people park outside the door. Lots of young people sitting on machines doing nothing except playing with their phone while others are waiting to use the equipment. Member of Dunfermline gym. 😞
September 5, 2026
Unprompted review
Reply from PureGym UK
Hi Alan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are sorry to hear this. Unfortunately, we are unable to monitor the usage of phones in our gyms constantly, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further.
We apologise for any inconvenience caused.
Thanks, PureGym
As always a friendly gym to visit - St Albans
As always a friendly gym to visit, clean and tidy. Trainers in the classes are sympathetic towards new gym members, help and advise if you are doing a movement wrong. All in all a great gym. Joshua Brooks is down to earth and a fantastic trainer.
September 5, 2026
Unprompted review
Reply from PureGym UK
Hi Raymond. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Induction to PureGym
The team member, Keri was very approachable and friendly and was very enthusiastic about bringing out the best in the ourselves.
September 5, 2026
Unprompted review
Reply from PureGym UK
Hi Ann-marie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
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