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Rated 5 out of 5 stars

We are very happy with the Modern Elite planters we have purchased from PureModern and the customer service during the order process. In fact, of late, as we are adding more planting to the front of o... See more

Company replied

Rated 5 out of 5 stars

I worked with Eric Gustafson on a project with an extremely tight deadline. He promised me delivery by the 7th. He delivered on the 6th. This hardly ever happens in our industry. My client could not... See more

Company replied

Rated 5 out of 5 stars

Beautiful solid wood table. Easy to assemble. My only improvement would be to make sure there is adequate delivery personnel for the item. My boyfriend had to help the older delivery driver carry th... See more

Company replied

Rated 4 out of 5 stars

Was just starting to wonder what was going on when the product showed up. Standard these days is to over communicate order status/progress. Only email received was for this survey. Update - Com... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

We at PureModern have a passion for modern and innovative design. From retro furniture to the hard to find gift & gadget, we're always striving to offer the best to our customers. We work hard with designers and manufacturers to bring a wide variety of products direct to market through our website, puremodern.com. Nearly every item we offer has been hand picked by one of our staff making our collection of products truly "curated". Just a few reasons to shop with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 5 out of 5 stars

PureModern is Top Shelf, hands down!

I absolutely love PureModern with my Aguo stainless steel 3 liter watering can -- stunning design, fine craftsmanship, a real knockout. Even though I got some flak for going top shelf on a modern watering can, everybody loves it in a prominent living room spot. PureModern is efficient, with an incredible selection of truly modern products and I will certainly do business again (if the wife doesn't get on my case for not getting official "mid century" accessories). D. Fosselman

September 6, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thank you for your feedback!

Kind Regards,
PureModern Customer Service Team

Rated 5 out of 5 stars

Beautiful solid wood table

Beautiful solid wood table. Easy to assemble. My only improvement would be to make sure there is adequate delivery personnel for the item. My boyfriend had to help the older delivery driver carry the 200+ lb table. You might also consider assembly for an upcharge because definitely need to physically fit people to flip over table once assembled.

August 15, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thanks for the review and we are glad to hear that you like the table. We also appreciate your feedback about the delivery. The larger furniture items usually ship with a curbside delivery service to save on freight costs allowing us to provide free shipping. We do have White Glove delivery options available for inside delivery and set up.

Best Regards,
PureModern Customer Service Team

Rated 5 out of 5 stars

PureModern offers prompt and reliable …

PureModern offers prompt and reliable customers service and a great selection of products! Would definitely shop here again!

July 20, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thanks for your feedback!

Best Regards,
PureModern Customer Service Team

Rated 4 out of 5 stars

delivery was a terrible experience

delivery was a terrible experience. I had to help move the furniture myself even after paying for delivery.

June 26, 2017
Unprompted review
PureModern logo

Reply from PureModern

We apologize for the delivery experience. Our standard shipping is curbside delivery only, but we did add inside delivery to your order per your request. We have discussed the issues with the shipping company and will not hire them in the future for white glove or inside delivery services.

Thank you for your order and enjoy all your new modern office furnishings!

Best Regards,
PureModern Customer Service Team

Rated 5 out of 5 stars

Rectangular Planters

We're very pleased with the delivery!
Impressive quality and awesome looking.
Meets the standard we are used in Switzerland...
We highly recommend PureModern and this product.

May 27, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thank you. We are pleased to hear that the Modern Elite Planters worked out so well for your project!

Take care,
PureModern Customer Service Team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, awesome product (a glass printer stand).

May 8, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thanks for your response. We are glad it worked out so well for you!

Best Regards,
PureModern Customer Service Team

Rated 5 out of 5 stars

We're very pleased with it!

We're very pleased with it! It's even sharper than it looked in the picture and that's unusual. :-) It's a high-quality item and fits in well with the room and furnishings. Thank you.

M.H. - Scottsdale

April 22, 2017
Unprompted review
PureModern logo

Reply from PureModern

Hi Marilyn. We appreciate the feedback on the Wactor Open Magazine Rack you purchased. We are very pleased to hear that you are satisfied!

Thanks,
PureModern Customer Service Team

Rated 5 out of 5 stars

Side Rectangle Wall Sconce White

The product is exactly how it is described online. Received in the stated timeframe.

April 2, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thank you for the feedback!

PureModern Customer Service Team

Rated 4 out of 5 stars

Items arrived in good condition

Items arrived in good condition. Haven't mounted the magazine rack yet but it looks great and what I needed.

March 31, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thank you!

PureModern Customer Service Team

Rated 5 out of 5 stars

Patio Planters

Everything was great!

March 20, 2017
Unprompted review
PureModern logo

Reply from PureModern

We really appreciate your feedback on the Modern Elite Planters for your commercial patio project.

Thanks!
PureModern Trade Sales Team

Rated 5 out of 5 stars

Great Customer Service

I was in the process of moving and did not want my item shipped to my new address and inadvertently had the wrong street number for where I wanted it shipped. I was without internet for a couple of days and when I go back online I found that the USPS has returned the item. I contacted Pure Modern and they immediately followed up and sent the returned item to the correct address. Was very impressed with their customer service representative and would highly recommend them and will use them for future purposes.

March 15, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thanks for the feedback John. We are happy to hear that it was received on the 2nd attempt.

Best Regards,
PureModern Customer Service Team

Rated 5 out of 5 stars

Amazing!!!!! i will use them in all my projects...

really good service and very professional

March 13, 2017
Unprompted review
PureModern logo

Reply from PureModern

Thanks! We are very glad to hear that all the Custom Modern Elite Planters you ordered turned out so well for your high-rise development project.

Best Regards,
PureModern Trade Sales Team

Rated 3 out of 5 stars

Order not recieved

Still waiting on my order. It's been 3 weeks

February 28, 2017
Unprompted review
PureModern logo

Reply from PureModern

Hi Kelly,

We are very sorry for the delay. As we explained when you were contacted, the wrong quantity was sent in error and the original shipment was stopped and returned. We rushed the 2nd delivery out and you received it on Tuesday, 02/28/2017 per the UPS tracking website. It was also a special order item which takes longer.

Thanks,
PureModern Customer Service Team

Rated 5 out of 5 stars

Great retro wall clock.......

I got this wall clock in turquoise & it is against a southwest kind of dark tan. It's style is retro with the wind up timer & the clock ticks which brings back homey type of memories. It's not a big clock so placement should be considered. I totally love this clock! The price was right for a quality, stylish wall mounted clock.

November 30, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing custom service

I ordered a very large custom planter with the help of Eric Gustafson in sales department. Initially, I was not sure of what I really wanted. He so kindly assisted me with sizes and finish choices as well as delivery options. This was a very expensive purchase and I felt confident about placing the final order after working with Eric. Shortly after placing the order, I realized that the size of planter would not fit through our patio opening. I called and explained my concern and again, Eric worked with me to decrease size by just a few inches. We also were faced with a challenging delivery situation. With Eric's coordination of delivery, it was so easy!!!

September 10, 2016
Unprompted review
PureModern logo

Reply from PureModern

Thanks for your kind review Kathleen! We are very happy to hear that your custom planter project has met your expectations.

Best Regards,
PureModern Customer Service Team

Rated 5 out of 5 stars

Wonderful experience top-notch!

The folks at pure modern are honest and trust worthy. They always answer my questions without regard to closing the sale. Their products are of high quality and class which are never seen at the big box stores or volume e-commerce sites .

July 24, 2016
Unprompted review
Rated 5 out of 5 stars

Superlative quality and nonpareil customer service

I needed three Modern Elite planters posthaste by a critical landscaping deadline. Eric and his team jumped through hoops in order to expedite fabrication of custom planters to be sent 2nd day air. Eric remained in close communication throughout the process. The planters are gorgeous and of the highest quality.

July 19, 2016
Unprompted review
PureModern logo

Reply from PureModern

Thank you for the feedback! It is great to hear that you are pleased with the Modern Elite Planters quality and our expedited fabrication and delivery.

Thank you,
PureModern Customer Service Team

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