I purchased their SF20 solar reflective film for the front of my flat. During the 2026 heatwaves, my flat was ridiculously hot and I couldn't get hold of an air-conditioning unit. When I purc... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... See more
Company replied
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... See more
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Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... See more
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Company details
- Window Treatment Store
- Blinds Shop
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Home Improvement Store
- Interior Designer
Written by the company
Please note: We no longer operate an active Trustpilot review invitation programme and now invite customers to share their feedback on Google. Our Trustpilot profile contains over 14,000 verified customer reviews collected over many years. As we no longer actively invite reviews on Trustpilot, recent reviews represent only a small proportion of our customer base and may not reflect the experience of the majority of our customers. We continue to value all customer feedback and respond to every review. Purlfrost® is one of the UK's leading suppliers of window film, glass coverings and window graphics, serving homeowners and businesses nationwide. Our extensive range includes privacy window film, frosted window film, solar control film, decorative glass films, manifestation graphics, house numbers and bespoke glazing solutions, all designed to improve comfort, privacy and appearance. Since 2003, we have been manufacturing and supplying high-quality, made-to-measure and DIY-friendly window films, helping hundreds of thousands of customers transform their homes and workplaces.
Contact info
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, United Kingdom
- helpdesk@purlfrost.com
- www.purlfrost.com
4.8
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very helpful
There was a problem with my first delivery but Purlfrost reacted quickly to rectify the issue. Much appreciated.
March 27, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Much easier to apply than I…
Much easier to apply than I anticipated. Looks great in the bathroom, wish I'd used Purlfrost years ago. Quick delivery time too.
March 27, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great item and exactly what I wanted
Really pleased. Lots of choice but I just wanted a plain frosted look for a porch window. Easy to get size and good instructions for measurements and application. Arrived quickly. Plan on getting another for elsewhere
March 27, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Delivery was quick and the instructions…
Delivery was quick and the instructions to fix were straightforward. Final result is excellent..
March 27, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent product
Excellent product, and fast delivery. We have used this company several times and always found the product to be of good quality and easy to apply. Comes with a comprehensive guide and small squeegee.
March 19, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Beautiful product with clear and easy…
Beautiful product with clear and easy to follow instructions. I managed to apply them to patio door windows on my own. They look amazing.
April 4, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Purlfrost Exterior IR reflective film
Excellent product (exterior sun and IR reflective film), with detailed installation instructions and well packaged. The inclusion of a small sample was also helpful to enable one to become familiar with removing the protective film prior to installation. As I had ordered two sizes, it would have been helpful to indicate the order in which the two sizes were placed on the roll. As it was I had to unroll several pieces and re-roll them carefully before installing.
February 3, 2026
Reply from Purlfrost Window Film
Many thanks for your feedback, kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
The film was easy to apply and the…
The film was easy to apply and the colours are lovely and bright
March 24, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Very helpful and detailed instructions…
Very helpful and detailed instructions about application, which meant that it worked as described. We can see out clearly, but it’s much harder to see in, especially if just walking past.
A product I’d recommend and use again.
March 24, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Olwen. It's very much appreciated. From all the team at Purlfrost.
Very positive experience
It was easy to order and the team at Pulfrost made sure that I was completely satisfied with my choices. Great easy to follow instructions with online help by YouTube tutorial. Perfect result.
March 24, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Robert. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Brilliantly easy to order
Brilliantly easy to order
Made to measure
Good value
Speedy delivery
Excellent instructions
Couldn’t ask for more !
March 23, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. From all the team at Purlfrost.
Product was exactly as described
Product was exactly as described, cut to the size I requested and despatched quickly. The frosted film looks good on my front door and gives privacy
March 22, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Really nice product
Really nice product, good quality and finish and easy to use. So happy with the final look, so much do I've ordered another one for above the door. Look nice inside and outside, which was pleasing. They've already been much admired!
March 22, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
I have ordered from Purlfrost in the…
I have ordered from Purlfrost in the past and found them to be a great firm to deal with.
The stain glass film is top notch, easy to work with and looks amazing!
Instructions easy to follow.
Delivery was quick and reasonably priced
March 21, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great product well packaged- would…
Great product well packaged- would definitely use again
March 20, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Film too short
I have just put my made to measure film on my bathroom window only to find it was too short. I may have got the measurement wrong but the width was perfect so I really don’t know. Very disappointing.
Anne Stone
April 3, 2026
Unprompted review
Reply from Purlfrost Window Film
Hello Anne, Very sorry to hear this.
Could you please provide us with an order
number so we can check your order measurements and get back to you? Please email helpdesk@purlfrost.com with some details and we can reply with a copy of your order. (A quick search under your name - which is all we have available from this review - only yields an order from 2023 however this may not be you)
Best regards, Purlfrost.
Exactly what I wanted 😊
Ordered made to measured and they were perfect. Applied to our front door, was sick of delivery people looking through the clear edge around the privacy panel. Also ordered a piece for a glass top hall table that was scratched and shows finger prints. I ordered a lace effect and it does the job perfectly. Thank you ☺️
March 20, 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
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