I purchased their SF20 solar reflective film for the front of my flat. During the 2026 heatwaves, my flat was ridiculously hot and I couldn't get hold of an air-conditioning unit. When I purc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... See more
Company replied
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... See more
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Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... See more
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Company details
- Window Treatment Store
- Blinds Shop
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Home Improvement Store
- Interior Designer
Written by the company
Please note: We no longer operate an active Trustpilot review invitation programme and now invite customers to share their feedback on Google. Our Trustpilot profile contains over 14,000 verified customer reviews collected over many years. As we no longer actively invite reviews on Trustpilot, recent reviews represent only a small proportion of our customer base and may not reflect the experience of the majority of our customers. We continue to value all customer feedback and respond to every review. Purlfrost® is one of the UK's leading suppliers of window film, glass coverings and window graphics, serving homeowners and businesses nationwide. Our extensive range includes privacy window film, frosted window film, solar control film, decorative glass films, manifestation graphics, house numbers and bespoke glazing solutions, all designed to improve comfort, privacy and appearance. Since 2003, we have been manufacturing and supplying high-quality, made-to-measure and DIY-friendly window films, helping hundreds of thousands of customers transform their homes and workplaces.
Contact info
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, United Kingdom
- helpdesk@purlfrost.com
- www.purlfrost.com
4.8
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Love the art deco film
September 22, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Tom. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent quality
The package was well wrapped, delivered in time. The instructions are comprehensive and clear. Looks a good quality product.
October 30, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Helen. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Another great experience
This is the second time we've used Purlfrost film to frost our landing window and the third time overall. We recently had the window replaced and although buying a frosted window was obviously an option and one we went with, in our downstairs toilet - we preferred to go with the temporary option of purlfrost film for the Landing windows. It's completely frosted, we got it cut to size, it lets plenty of light in (I think it's 90% or more) and best of all, it still feels like you have a connection to outside even though you have total privacy. The window we have that came frosted (we wanted total privacy also so it's level 5) you can't see through it at all - so you can't see any colours from outside and it's almost like a light box rather than a window (we're also completely happy with this for the toilet) . For us, Purlfrost is a better option for the Landing windows and one we'd use again. Although it can be removed, it won't come off unless you use lots of soapy water on it so it is a really effective solution and a fraction of the cost of buying a frosted window. Easy to put up. I would say get a spray bottle of soapy water and ideally have someone with you to hold the corners down as you peel and spray the lining. And use the tool that comes with it to smooth out excess water. It's worked a treat every time we've used it.
November 2, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Gillian.
What a thorough and detailed review!
It's very much appreciated.
We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost.
From all the team at Purlfrost.
I loved it
I loved it - quality is great and it have the perfect final touch to my windows … it looks like I changed the glasses 🤓
October 31, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Agnese. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Andy. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Affordable, high quality window film.
Good, efficient service from Purlfrost. Films are easy to apply and look great. Ordering was easy, and dispatch/delivery were speedy. Can recommend.
August 26, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Anne. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Jackie. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent product, solved all our window problems!
Excellent product, easy to fit and solved our window / privacy issues in minutes, after pondering what to do for 8 months! Speedy delivery and exactly what we were after, thank you Purlfrost.
November 2, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Sarah. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Very quick delivery and quality product
October 26, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Graham. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Brilliant quality & clear instructions…
Brilliant quality & clear instructions - really happy with my purchase
November 2, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Annabel. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Simon. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great quality and easy fit
Quick delivery, really thorough instructions and easy to fit to windows, and looks great! A high quality product.
November 1, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Philip. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Deco window film
Great product with easy instructions, looked great after installation. Well packaged too.
November 1, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Ben. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
The window film is good quality and it…
The window film is good quality and it was cut perfectly. Very happy with it.
November 1, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Delivery fine
Delivery fine, product good, quite difficult to apply but I suppose it takes a bit of practice. Looks good on the windows.
October 24, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 4⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Communication was great
Communication was great. Graphic production sent me a proof and adjusted to my needs. The etched window film fit perfect and looks awesome!
October 23, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great quality and very stylish
Great quality and very stylish. Easy to install with clear instructions.
Will be back future.
October 29, 2025
Reply from Purlfrost Window Film
Many thanks for your kind words and 4⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Purlfrost supplied beautiful
Purlfrost supplied beautiful, high-quality, patterned window films- to the exact dimensions that I provided in my order.
A little initial confusion with pattern alignment was resolved by their Customer Service / Graphics & Production team, and I am very happy with the product.
Would order again without hesitation.
October 8, 2025
Unprompted review
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
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