I must say that my experience was excellent... I recieved an e.mail from purplelinda saying my delivery was delayed as she was waiting to send me all the same dye lot of yarn... 2 days later it was de... See more
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Purchased a knitting pattern which was dispatched the same day and I received it 2 days later - excellent, no problems, hassle free 😊
Comms appalling. Though order described as despatched 4 days after the order date, it wasn't shown as received by Royal Mail for 10days - the day after I emailed to say I would contact Paypal for a re... See more
Wish I'd checked the reviews. The site gives the impression that yarn is in stock and you pay for 48 hrs delivery. My email enquiry into stock levels and delivery date unanswered. No delivery date one... See more
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Goods arrive at last
Goods arrive at last
I wrote a review on 25 may as the goods I ordered two weeks ago had not arrived despite me emailing the company twice and getting no update or response
I opened a dispute with PayPal on the 12 June and the next day I received an email from purple Linda crafts to say they had dispatched my order
The order duly arrived on the 15 June all present and correct
So to anyone who has not received goods they have paid for via PayPal open a dispute
Good luck and thanks purplelinda for eventually doing the right thing
IMPROPER WAY of DOING BUSINESS
I made a big mistake using this company.
It was not fast but finally I received the order. The colour was not as one I expected and I sent it back.
Three weeks’ gone but my account has not re-credited yet.
I have emailed them a few times but they never answered.
Unfortunately, I read reviews AFTER my purchase.
They should be prosecuted and be prohibited to do business.
Updating.
Finally they refunded my money. Two and half months passed.
Do NOT buy from this company
I ordered some yarn on 8th May expecting delivery within 5 days but still have not received anything and have had no response to the 3 emails I sent asking when delivery will be.
Like many other customers I wish I had read the reviews first as I would not have ordered from them. I have opened a dispute with PayPal who have confirmed I will get a refund. I do NOT recommend Purplelindacrafts and would advise anyone NOT to buy from them. Very disappointed.
Yet another disappointed buyer
Yet another disappointed buyer who ordered & paid for 48 hr delivery , no package arrived, two emails ignored.
Money refunded via paypal, off to find a more reliable company.
I have bought from this company a few…
I have bought from this company a few times before and never had a single problem but I ordered some yarn almost 3 weeks ago, got an email acknowledging my order but still have not received my yarn (despite paying for 48-hour delivery) nor an answer to my 4 e-mails.
Now, in this current climate, I suppose they could have succumbed to Covid but who knows?
Very disappointed indeed.
DONT use this company
DONT use this company.
I have now waited 5 weeks for my wool delivery which was apparently in stock. I have emailed them numerous times and had zero correspondence from them. I looked them up using the postcode and they don`t appear to be at the address in Inverness. Very frustrating and I believe they are acting fraudulently in taking my money with no intention of sending out my purchase. Trading standards now involved. Paypal now dealing and awaiting re-imbursal of my money.
Go elsewhere
I wouldn’t recommend at all. I purchased some crochet hooks on 21st April and received part of my order on 7th May. I read reviews AFTER my purchase so I emailed twice to inquire about the status of my order. They have zero customer service, I didn’t receive a single reply back. Just as I was drafting an email requesting a refund, I had a dispatch notification. I waited a few days and 75% of the order arrived, shipped in a box from a different business entirely. I’ll wait and see if the other part of the order shows up. Other businesses are much more trustworthy and have customer service staff happy to help. But hey, at least I got a free pen?
Great prices and prompt delivery.
Very happy with my shopping experience. I ordered / paid for my yarn on Bank Holiday Monday and received the complete order the same week on Friday. I will use this shop again in the future.
Place my ordered on 23 march 2022 still…
Place my ordered on 23 march 2022 still havn't receieved my parcel until now.send them an e-mail about 6 time still no reply and still can't refund my money back.
I ordered yarn on the 17th of march
I ordered yarn on the 17th of march. Got a messaging saying they didnt have enough in stock. To date I have emailed 6 times .not one answer. So I'm out of pocket almost £60.
I am totally outraged.
How can you get a refund if they simply dont respond.
Seems all was well until March 2022.
If your not trading take your web page down and stop taking peoples hard earned money. You are acting fraudulently . I am in Scotland and trust me I will be driving to your place of business very soon to demand my refund and an explanation if you can think up a good one .
I honestly beleive this company has either went bust or is just trying to get as much money out of people as they can.
Shame on you.!!!!!
Absolutely awful company!!!!!!
Definitely would not recommend this company, like the others I ordered the 1st April had confirmation of order and that's it. I've emailed 4 times and tried the non existing phone number. It's now in the hands of revolut. Maybe they're off on holiday on our hard earned money!!!!! Trading standards really need to look into this fake company
will not buy from them again
placed an order with them 11 days ago. Haven't got any information from them since then. I emailed them twice, no reply. I phoned them +44 1463 243186 (this is the phone number given in confirmation email to contact them) and my phone displayed info saying 'number not in use'.
So very upset
I am an older lady and grandson gave me birthday money. Bought yarn from this Company a few weeks ago. Never received. Not answering emails.
Now in hands of paypal.
DO NOT BUY FROM THEM.
A minus star.
Sorry to say another negative review…
Sorry to say another negative review for this company- They are RUBBISH - I ordered stuff from them on 26th March it is now 12 April and I have not had my order. I have chased them 3 times and had no response to my emails. I have found a telephone number for them which I am going to try. If anyone needs it the number is 01463 243186. Hope this might help anyone else who has had problems.
If I could give no stars I would
If I could give no stars I would. I ordered wool on 16th March 2022. Received an email confirmation with order number and information that it would be sent by Royal Mail tracked. Money left my account on 17th. Time passed and no wool. I sent first query on the 30th. No response. Second query sent a week later on 6th April. Still no response. When going to my account I find 'No order to show' and my order number brings no result. Sent another email today but not hopeful of a positive outcome.
I ordered/paid for goods on Mon 4th…
I ordered/paid for goods on Mon 4th April 2022 and they were delivered on Thu 7th April 2022.
I had read the reviews and wasn't expecting that, so I was more than happy.
I would use again.
Never ever use this site.Ordered and…
Never ever use this site.Ordered and paid for wool.Never recieved it,no answer to emails and no refund.Appaling service
ZERO STARS!!
ZERO STARS!!
DO NOT USE THIS COMPANY. They take your money and do not deliver your goods. Waiting over 6 weeks - nothing - they do not respond to any emails.
Do not touch this company.
Do not touch this company.
Check it out at companies house. Mot the best state for someone who keeps taking our money.
I try to support small businesses but larger places do not swindle people. I do not expect to see my money again and I am afraid you won't either if you place an order.
I Awould not use this company again
I would not use this company again. I eventually received something different to what I ordered. I tried emailing and phoning the company but received no replies. I sent the item back but the post office have been unable to deliver it on more than one occasion and it hasn't been picked up from the local depot. I ended up buying what I wanted elsewhere. Thankfully, PayPal have been able to get me a refund. My advice - avoid Purple Linda.
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