QBIC Heating (CGS) Reviews 

173
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I originally bought a De Longhi portable airconditioner in April from this company. It was delivered quickly but I only got to use it during the late May heatwave and unfortunately it was faulty. When... See more

Rated 5 out of 5 stars

Very pleased with every aspect. Lovely looking radiator and good output. Good communication and seamless delivery. All round very good. Got a free standing Delonghi oil rad, had for 20 plus years... See more

Rated 5 out of 5 stars

Absolutely delighted with our new Auberry Optimyst fire! It looks so much more realistic than any we’ve seen. Easy to refill the water tank (for the steam) and so simple to operate- with or without... See more

Rated 5 out of 5 stars

5*'s for brilliant customer service, a very rare thing these days. We ordered the incorrect heater. Despite being our error, not only was it exchanged without anyfuss, the replacement was delivered n... See more

Company details

  1. Radiator Shop
  2. Air Conditioning Store
  3. Bathroom Supply Store
  4. Heating Equipment Supplier
  5. Home Improvement Store

Written by the company

Nationwide supplier of Designer Radiators, Electric Heating, Water Heaters, Hot Water Dispsensers, Air Conditioning Units and more.


Contact info

4.2

Great

TrustScore 4 out of 5

173 reviews

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4.2

All reviews

(173)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience and service!

Rang and ordered a radiator mid day and it arrived 10am the next day! Can’t grumble at that, was the best price I could find online. Staff were very friendly and knowledgable will definitely use again!

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Mulled Wine Heater

I order a wine heater for an event and it arrived the next day. QBIC were super helpful when I realised I hadn't included my address in full and the whole experience was great end to end. Thank you.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

excellent service

Our fire was ordered & despatched very quickly, but unfortunately there was a fault. This meant it needed to be returned & a new one despatched. Nicola was friendly, efficient & very helpful Our replacement was immediately arranged & delivered almost the next day, thanks to Nicola. Very impressed with QBIC

November 21, 2023
Unprompted review
Rated 4 out of 5 stars

Hilarious to be asked how much I am…

Hilarious to be asked how much I am enjoying the heat from a fire that is on back order and which I have not yet received! When it comes, I'm sure it will be fine.

Thank you for reply; I was quite happy about your company as you had informed me in advance that you were waiting for stock.... I just found it amusing that, having just written to me to give me a new delivery date, you wrote to ask me how much I was enjoying the warmth of my new fire! I am quite happy with your attention and will update after delivery.

November 29, 2023
Unprompted review
QBIC Heating (CGS) logo

Reply from QBIC Heating (CGS)

Hi,

Many thanks for your review.

We are sorry to hear you have had issues with your order.

We have requested further information to be provided, so we can locate your order and get this resolved for you.

We look forward to hearing back from you.

Best Regards,
QBIC Heating

Rated 5 out of 5 stars

I was looking online for a wall mounted…

I was looking online for a wall mounted De Longhi oil filled radiator and this company kept coming up, I looked on their website and the price was unbeatable plus a further discount for 1st time purchases, couldn’t get discount applied so phoned sales and they sorted it for me, bought radiator and was delivered next day well packaged and tracked.. the only minor complaint is that sales don’t take payment over the phone otherwise highly recommended..

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend QBIC Heating

I didn't know of QBIC Heating until I was on the search for a double electric blanket and came across them. There's hardly any reviews of the business so I was skeptical about going ahead with the purchase. I'm glad I did in the end because I had a great experience with them. Fast shipping and delivery, quality item - as described and great customer service. I contacted QBIC Heating because it seemed that the electric blanket wasn't heating up properly. QBIC Heating responded to me promptly and were willing to arrange collection of it ASAP and get a replacement sorted. Turns out that the electric blanket works fine and there aren't any problems. I just needed to be patient and wait a little longer for the whole blanket to heat up. I would highly recommend QBIC Heating - They're fantastic! Ps. Nicola is very friendly and helpful. Great at her job.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent supplier

Through your supplier CGS Stores we ordered an air conditioner in the bad heat wave to help our large hairy hounds, customer services was excellent, delivery next day, price cheaper than Delonghi and Amazon. First class !

August 9, 2022
Unprompted review

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