At first I made the purchase and chose to pay straight away and am sure I entered my card details then somewhere I must have checked pro forma invoice. So the item wasn’t dispatched as you were await... See more
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Had to return item under guarantee and order a replacement. Young man I spoke to was very by helpfull and efficient. My new order came within 24hrs. Sorry I did not get this young man's name.
This was the only place in the UK where I could easily find the product I wanted. I came across this hairdryer (Valera sl 3200) when I was abroad and found it was extremely gentle on very fine hair,... See more
Looking for a specific part which appeared like for like. This was a correct fit Easy to order. Price wise, its a bit expensive however appears to be the only one on the market Fitted today- No iss... See more
Company details
Written by the company
Nationwide supplier of Hand Dryers, Dispensers & Washroom Acccessories.
Contact info
Unit 8, Oakney Wood Court, Selby Business Park, YO8 8FN, Selby, United Kingdom
- 0207 965 7257
- sales@cgsstores.co.uk
- www.qbicwashrooms.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Terrible service - not received business order
Terrible service. I ordered almost a month ago, received an email confirmation that day and nothing else. I have had to constantly chase the company and still dont know where my order is and have heard absolutely nothing back from the company.
Appalling customer service
Appalling customer service. Do not trust this company. Pulled every trick to try and not give me a refund and I'm still waiting on my money 2 months later.
Looking for a specific part which…
Looking for a specific part which appeared like for like. This was a correct fit Easy to order.
Price wise, its a bit expensive however appears to be the only one on the market
Fitted today- No issues
Helpful and speedy communication and…
Helpful and speedy communication and resolved a missing item without question.
Excellent Service value for money
Excellent Service value for money
Good Experience
It could have been a perfect experience if I was kept aware of delivery of my product and a swifter delivery will be appreciated
Easy to order and the item arrived well…
Easy to order and the item arrived well packed within 24 hours. Can’t ask for more.
Good Prices & Quality at QBIC
Very competitive prive & good delivery service.
prompt delivery after ordering
prompt delivery after ordering, well packed, and after some quarrelling when found item did not performed at location and wanted to get a refund after sending it back, all eventually sorted to my satisfaction. Will give them my go if needed in the future.
Prompt service
Great service and quick delivery
Great service and quick delivery. Quality product. Would recommend
Oil filled wall radiator
This is the third oil filled radiator I have purchased from you bathroomone now in place and my bathroom is now very cosy. Love it
Unfortunately the product was out of…
Unfortunately the product was out of stock so we had to get a refund
Good service prompt service no added…
Good service prompt service no added charge for delivery clear photo of the goods required will come back again to qbic next time i need something
Great experience from start to finish…
Great experience from start to finish friendly on the phone. Gave good advice. Product delivered when they said it would be.
Item I ordered had a delay on stock but…
Item I ordered had a delay on stock but after an email conversation with Josh when I explained I had booked the plumber and was going away he sourced the item from a sister site and ensured delivery (expected this afternoon) in advance of my leaving date. Excellent customer service
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