At first I made the purchase and chose to pay straight away and am sure I entered my card details then somewhere I must have checked pro forma invoice. So the item wasn’t dispatched as you were await... See more
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This was the only place in the UK where I could easily find the product I wanted. I came across this hairdryer (Valera sl 3200) when I was abroad and found it was extremely gentle on very fine hair,... See more
Had to return item under guarantee and order a replacement. Young man I spoke to was very by helpfull and efficient. My new order came within 24hrs. Sorry I did not get this young man's name.
Looking for a specific part which appeared like for like. This was a correct fit Easy to order. Price wise, its a bit expensive however appears to be the only one on the market Fitted today- No iss... See more
Company details
Written by the company
Nationwide supplier of Hand Dryers, Dispensers & Washroom Acccessories.
Contact info
Unit 8, Oakney Wood Court, Selby Business Park, YO8 8FN, Selby, United Kingdom
- 0207 965 7257
- sales@cgsstores.co.uk
- www.qbicwashrooms.co.uk
4.0
Great
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent range of products and super…
Excellent range of products and super quick delivery time
February 12, 2024
Good product at a good price
Good product at a good price. This purchase was a direct replacement for a hand dryer which had become faulty.
Delivery was quick with no complications or delays
February 8, 2024
Very good product but not the clearest…
Very good product but not the clearest of installation instructions.
February 6, 2024
Great service great products
Great service great products. I Highly recommend.
January 25, 2024
Unprompted review
Excellent service
from placing the order to the time of the delivery, the service has been outstanding. item was securely packed and the fitting instructions very clear and easy to understand.
January 25, 2024
Unprompted review
It was exactly what we wanted and…
It was exactly what we wanted and delivered on time.
January 23, 2024
Although water heater was faulty
Although water heater was faulty, QBIC were very quick to contact me & arrange collection of the faulty product & gave me a full refund.
January 15, 2024
Unprompted review
easy to order on line product turned up…
easy to order on line product turned up well packaged perfect service.
January 15, 2024
Phoned to check if the product was in…
Phoned to check if the product was in stock, very pleasantly surprised that someone answered the phone and confirmed that the product was in stocks, received the next day.
January 11, 2024
Easy to order on the website and…
Easy to order on the website and delivery arrived on time
January 8, 2024
Didn't send what zi ordered
January 3, 2024
Poor service
After calling the company twice and waiting a week for delivery the goods still haven’t arrived, very poor service
December 1, 2023
Reply from QBIC Washrooms (CGS)
Hi,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience you've experienced with the delay in your order delivery. We understand how frustrating this situation must be, and we want to assure you that we take your feedback seriously.
Upon reviewing the details of your order, we observed that there was a slight delay in getting your order dispatched, which you should have been notified about. I can see your order was then dispatched on the 6th and delivered on the 11th. We acknowledge that this falls short of the service level we aim to provide, and we sincerely apologise for any inconvenience caused.
We are currently investigating the cause of the delay to ensure that we can take corrective measures and prevent similar situations in the future. Our commitment is to continually improve our services, and your feedback plays a crucial role in that process.
If there's anything specific you would like to discuss or if you have further concerns, please feel free to reach out to our customer services team. We value your business and want to make things right for you.
Once again, thank you for bringing this to our attention, and we appreciate your understanding.
Regards,
QBIC Washrooms
Quick delivery and good price.would…
Quick delivery and good price.would have been 5 but the hoses were missing. But delivered the next day.
October 17, 2023
Great product. Terrible delivery servic…
Product and distribution great. Delivery was terrible! Said they had delivered, I was in all day and no one was seen on my camera all day. It was taken to a post office for collection which was inconvenient and shut when it was convenient for me.
November 30, 2023
Very prompt delivery
October 27, 2023
Valera sl 3200 A brilliant hairdryer for very fine hair.
This was the only place in the UK where I could easily find the product I wanted. I came across this hairdryer (Valera sl 3200) when I was abroad and found it was extremely gentle on very fine hair, giving great results because of this.
Ordering was straightforward, communication from the company was excellent and delivery was swift.
November 29, 2023
Unprompted review
Goods arrived promptly as advised via…
Goods arrived promptly as advised via DPD.
June 20, 2023
Unprompted review
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