QualityautosReviews 

115
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, making the entire process easy and stress-free. Many people highlight the excellent customer service and communication, noting that the team is very understanding, accommodating, and takes care of all concerns courteously and effectively. The quality of the vehicles is frequently mentioned, with consumers being very satisfied with their purchases and the condition of the cars. Reviewers also appreciate the smooth and efficient service, with the team going above and beyond to assist with paperwork, insurance, financing, and even making modifications upon request.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, consistently highlighting the friendly, professional, and... See more

Product

Clients share positive opinions on product, with many expressing happiness with their imported cars, noting... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the excellent,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delightful, trust worthy, reasonable, great selection of imports. I bought my Nissan Elgrand with no issues on finance. Car was valeted, audios upgraded, Taxed and MOT'd. Service delivered on time.... See more

Rated 5 out of 5 stars

From start to finish the process has been really easy, really good customer service and communications. Always kept me up to date with everything and have many extras to choose from. We would recommen... See more

Rated 5 out of 5 stars

I recently purchased a second-hand car from Quality Autos Select . I couldn’t be happier with the experience. The car was in great condition and has been an absolute pleasure to drive. The whole proce... See more

Rated 5 out of 5 stars

My wife and I were looking to buy toyota estima. We came to this dealership in Rainham called Quality Autos and we met a friendly salesperson Nasheed, he helped us finding the right car for us, we... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

115 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.8

All reviews

(115)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, professional 10 Star service

The whole experience with the car purchase was excellent. Every step was explained very well and we were kept updated with everything. I would recommend the Quality Auto Car to anyone planning to import a vehicle from Japan. Mr Hafeez and Mr Nasheed made our experience very smooth, easy and transparent of buying our new dream car .

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service.
I would say confidently that this is the best car dealership out there. Got a great car from them.
Honest and friendly customer service. I am more than happy with the purchase and service received

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Toyota vellfire

Me and my wife came to quality autos from Brighton to see the selection of people carries they had. We were shown round by Afzal who was very helpful and insightful showing us various models and answering all our questions.

I then returned and done a test drive with Nasheed which was great, we then completed all the paperwork and he honoured the price he agreed on the phone.

Great service all around. Thank you

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic guys

Fantastic guys. They know their stuff. Great communication. Extremely polite. Good documentation. Car imported in time and was fantastic. Purchase easy, very pleasant and safe experience.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Right from the beginning everyone, Sam and Nasheed were so helpful, supportive and transparent. I bought a great car with them for a good deal. I highly recommend buying your car from Quality Auto Select.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Autos - Suzuki Jimny!

I purchased my first Suzuki Jimny (with upgrades installed) from Quality Autos and the experience from start to end was nothing short of outstanding.
From the first email enquiry I sent regarding the car I was interested in, Nasheed and Sameer replied straight back and followed up with a phone call to see if I had any other queries or if I'd like to book a viewing and test drive - which I did.
From then on it was smooth sailing, from coffee and tea offer on arrival and the vehicle all prepped to test drive.
Once I test drove the car I had a look at some of the other Jimny's they had there on site, and not once did I feel pressured to make a decision then and there and the whole process after that was as good as the initial bit - all very informative and with quick response times over email, which was important to me.
I ended up requesting a Jimny import and asked for upgrades and additions to the vehicle, like roof rack, side steps, ladder, entertainment system and it was all installed by the Quality Auto team effectively and for a price I was happy with.
Even after this, Nasheed and Sameer helped with Insurance and Road tax for the vehicle and I walked away a happy customer with excellent service from the team at Quality Autos.
5 star service - thank you Nasheed, Sameer and the rest of the team at Quality Autos!

August 17, 2024
Unprompted review

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