QualityautosReviews 

115
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and helpful throughout the entire process, making interactions pleasant and stress-free. The service provided is frequently highlighted as excellent, with many appreciating the smooth process, great communication, and attention to detail. People are very satisfied with the quality of the vehicles purchased, often noting that cars are in great condition and exactly as described. However, some customers reported issues with cars shortly after purchase, specifically a noise when turning the steering wheel, which they felt was not adequately resolved under warranty.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendly, welcoming, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction with the... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the quality and... See more

Customer service

People report positive experiences with customer service, highlighting the excellent and amazing support... See more

Quality

Customers had positive experiences with quality, with many reviewers recommending the company without... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delightful, trust worthy, reasonable, great selection of imports. I bought my Nissan Elgrand with no issues on finance. Car was valeted, audios upgraded, Taxed and MOT'd. Service delivered on time.... See more

Rated 5 out of 5 stars

From start to finish the process has been really easy, really good customer service and communications. Always kept me up to date with everything and have many extras to choose from. We would recommen... See more

Rated 5 out of 5 stars

I recently purchased a second-hand car from Quality Autos Select . I couldn’t be happier with the experience. The car was in great condition and has been an absolute pleasure to drive. The whole proce... See more

Rated 5 out of 5 stars

My wife and I were looking to buy toyota estima. We came to this dealership in Rainham called Quality Autos and we met a friendly salesperson Nasheed, he helped us finding the right car for us, we... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(115)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I come to buy a toyota estima hybrid…

I come to buy a toyota estima hybrid black colour from here, people are very nice, Mr Hafeez boss very very good man Mr Nasheed helped m do finance, Mr Afzal checked my car, Mr faisal clean car, Mr Sami helped with test drive, everybody very helpful. 👍🏼

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Just picked up my car!

Just picked up my car!

New Suzuki Jimney. The guys were amazing. Added all my modifications I asked for, quick, friendly. Super reactive on WhatsApp withe communication.

Such a smart and friendly job, couldn't reccomend more highly. Great place to buy a car from. Good job to the whole team!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Auto Perfect Trader

Thank you very much for making the purchase very pleasant and easy. I was spared all the usual stories and received courteous and professional treatment. The car was in perfect condition inside and out. And the price was fair. Thank you Quality Auto's.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Quality Autos

I purchased a 2007 Toyota Alphard from Quality Autos a few weeks ago and am very happy with my purchase.

Sam was the gentleman I primarily dealt with. He took me to various sites to look at all the various alphard options, he also took me on a test drive and completed the purchase with me.

Hafeez the owner was true to his word when offering a discount.

Afzal the mechanic was very competent and made sure the car was in good working order before I left.

Faizal was also helpful in installing a new battery in the car.

I have returned to their dealership to get some extras fitted in the car such as cruise control. I'm happy with my purchase and feel I was dealt with fairly and honestly.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Imported Car

I had to get a reliable people carrier for my business and after doing some research came across the very popular Toyota Alphard. I did some research about dealerships nearby that had this imported vehicle in stock and came across Quality Auto Select in Rainham. I was a bit apprehensive as it was my first potential purchase of an imported vehicle. The sales team at QAS was very professional and knowledgeable about the vehicle. They set my mind at ease about my selected vehicle and the process of purchasing an imported vehicle. Arv and his team kept me updated every step of the way. My vehicle was serviced, valet and I was able to collect it the following weekend. I love my Alphard and would recommend Quality Auto Select to anyone who is interested in purchasing imported cars, as I had the best experience. I look forward to continuing my relationship with them and will be returning to get my vehicle serviced by the dealership in the future.

April 7, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look