Qualitycarsandcommercials Reviews 

240
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being extremely helpful, polite, and highly professional throughout the entire vehicle purchasing journey. Buyers frequently mention that cars are presented in fantastic condition, perfectly valeted, and accompanied by wonderful communication and great aftercare services. Some reviewers were not happy with serious mechanical problems developing shortly after purchase, such as unexpected warning lights, failing handbrakes, or other faulty components. Additionally, a few people mentioned experiencing poor communication, unhelpful responses, and a complete lack of support or willingness to assist when attempting to resolve post-sale issues.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising helpful staff who explain everything... See more

Staff

People report positive experiences with staff, frequently highlighting helpful, friendly, and professional... See more

Product

Clients share ambiguous opinions on product as some reviewers praise the good quality and condition of their... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful staff who answer... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with vehicles received in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a vehicle from Quality cars & commercials…..and I’m happy to say that I had a very positive experience from start to finish. Chris and his team were so easy to deal wi... See more

Rated 5 out of 5 stars

Having bought a vehicle from Quality Cars and Commercials, I cannot speak highly enough of the service from start to finish. The car was well presented, the staff couldn’t do enough to help and I... See more

Rated 5 out of 5 stars

Excellent service. We have used this company on many occasions for our business vehicles and they consistently deliver. They always find the best options available and we have never been disappointed.... See more

Rated 5 out of 5 stars

Great company brought our Range Rover and they couldn’t help us enough went above and beyond for us ….. would definitely recommend these guys … Thankyou so much

Company replied


Company details

  1. Used Car Dealer

Written by the company

We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(240)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift and professional experience!

May 13, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Kully was a pleasure to deal with a…

Kully was a pleasure to deal with a managed to get me finance with a really low credit score and provisonal license. Highly recommend this company for finance and cars or vans

May 12, 2026
Unprompted review
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Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Best company i did ever deal with

Best company i did ever deal with, very trustworthy and amazing staff. I recommend to everyone!

May 1, 2026
Unprompted review
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Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Good service

Good service. Best in market.

May 7, 2026
Unprompted review
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Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service
Clean vehicle

May 8, 2026
Unprompted review
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Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Great deal amazing person give me great…

Great deal amazing person give me great advice and great deal

May 8, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Though the car took longer to be ready…

Though the car took longer to be ready however their customer service has been brilliant .#.respectful #

May 1, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service , really helped where needed , lovely people

April 25, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

They are a great bunch of people very…

They are a great bunch of people very helpful. I will highly recommend them to anybody looking for a new car

April 25, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Great service fast quick and helped and…

Great service fast quick and helped and listened to all my needs
would highly recommend

April 24, 2026
Unprompted review
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Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Great staff,cars are high quality and…

Great staff,cars are high quality and really clean compare to other car dealers,thanks guys

April 11, 2026
Unprompted review
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Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Having enquired before about a car from…

Having enquired before about a car from Quality Cars, Kully remembered me and call to see if I was still in the market for a Skoda Kodiaq. Within 72 hours we had part exchanged my car, for a fantastic price, far far better than we buy were offering, obtained finance, and the Kodiaq was serviced, prepped and validated.
Can't believe how fantastic the service has been from the company. Thank you Kully, John and the team.

April 4, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Me and my son purchased a car from…

Me and my son purchased a car from kully at quality cars. Brilliant customer service. we left with a stunning Range Rover. I shall be recommending them to everyone

April 3, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

The experience I had from quality cars…

The experience I had from quality cars was 10/10 I’ve got nothing but good words to say about the place and a huge thankyou to kully for sorting me out with a the Range Rover. Wouldn’t go anywhere else for a car anymore over recommented the car garage to all my friends and family

April 3, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Great Service

Great Service. Acted quickly on our request. John. Kristof helpful immediately sorted our issue without hesitation.

April 3, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Exceptional service and great finance…

Exceptional service and great finance package, finance arranged and completed within 1 hour, collected vehicle same day with no issues, very helpful with poor credit managed to secure low rate finance and affordable monthly payments.
Highly recommend this company

April 1, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Brought a landrover from Quality cars…

Brought a landrover from Quality cars and commercials ltd really happy with the purchase, excellent customer service from start to finish. Would highley recommend

April 1, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Staff members was very helpful through…

Staff members was very helpful through out the whole process went the extra mile to help me secure the finance at an affordable price. Would highly recommended this company

April 1, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Great experience

Great experience

March 31, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

Rated 5 out of 5 stars

Bought a car from quality cars

Bought a car from quality cars, good communication. Professional and given a good deal for my car :)
3 months warranty provided with car

March 31, 2026
Unprompted review
Qualitycarsandcommercials logo

Reply from Qualitycarsandcommercials

Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.

Kind regards,
Quality Cars and Commercials Ltd

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