Qualitycarsandcommercials Reviews 

240
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being extremely helpful, polite, and highly professional throughout the entire vehicle purchasing journey. Buyers frequently mention that cars are presented in fantastic condition, perfectly valeted, and accompanied by wonderful communication and great aftercare services. Some reviewers were not happy with serious mechanical problems developing shortly after purchase, such as unexpected warning lights, failing handbrakes, or other faulty components. Additionally, a few people mentioned experiencing poor communication, unhelpful responses, and a complete lack of support or willingness to assist when attempting to resolve post-sale issues.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising helpful staff who explain everything... See more

Staff

People report positive experiences with staff, frequently highlighting helpful, friendly, and professional... See more

Product

Clients share ambiguous opinions on product as some reviewers praise the good quality and condition of their... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful staff who answer... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with vehicles received in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a vehicle from Quality cars & commercials…..and I’m happy to say that I had a very positive experience from start to finish. Chris and his team were so easy to deal wi... See more

Rated 5 out of 5 stars

Having bought a vehicle from Quality Cars and Commercials, I cannot speak highly enough of the service from start to finish. The car was well presented, the staff couldn’t do enough to help and I... See more

Rated 5 out of 5 stars

Excellent service. We have used this company on many occasions for our business vehicles and they consistently deliver. They always find the best options available and we have never been disappointed.... See more

Rated 5 out of 5 stars

Great company brought our Range Rover and they couldn’t help us enough went above and beyond for us ….. would definitely recommend these guys … Thankyou so much

Company replied


Company details

  1. Used Car Dealer

Written by the company

We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(240)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience buying my car

I had a great experience buying my car. The service was excellent, the staff were friendly and helpful, and the whole process was smooth and easy. They answered all my questions and made everything stress-free. I’m very happy with my purchase and would definitely recommend them to anyone looking to buy a car! Thanks kully bhaji

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Great service from Quality Cars at Commercial LTD. They were very helpful and made the whole process easy. They helped me find the car of my dreams, and I’m very happy with my purchase. Highly recommended!

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!


Excellent service from start to finish!
I’m really happy with my experience buying my car from this dealership. The whole process was smooth, professional and stress-free. The staff were friendly, helpful and genuinely made me feel comfortable throughout the purchase.

The car was exactly as described, in great condition and I’m extremely happy with my purchase. I really appreciate the honest and professional approach.

I would definitely recommend this dealership to anyone looking for a good quality car and a trustworthy service. Thank you for making the whole experience so easy! 🚗❤️

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, very nice. Answered any and all questions we had. Lovely people. Good quality cars. Made sure everything was 100% Would definitely recommend to have a look.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Quality Cars and…

Great experience with Quality Cars and Commercials Ltd. They were friendly, easy to deal with and provided great service from start to finish. Kully looked after us throughout the whole process and was helpful every step of the way. Really pleased with the service and would definitely recommend them.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Brake down in less the 24 hours …

Service wasuful told car would be ready Friday Saturday it wasn't until 5pm monday after me calling up 6 times to get a straight answer then the car broke down the very next day these guys are cow boys

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from start to finish! The team at the dealership genuinely went above and beyond for me and made the whole experience so much easier and more enjoyable than I could have imagined.

Nothing was ever too much trouble, they were incredibly helpful, friendly and patient, and they went out of their way to make sure everything was perfect for me. I never felt pressured or like just another customer — they genuinely cared about making sure I was happy.

The level of customer service was honestly exceptional, and I couldn’t be more grateful for everything they did. I would 100% recommend this dealership to anyone looking for a car. They have definitely earned a customer for life! ⭐⭐⭐⭐⭐

August 12, 2026
Unprompted review

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