Quartzize Reviews 

2,101
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers had a great experience with this company. Customers consistently praise the staff, including salesmen, surveyors, and fitters, for their professionalism, efficiency, and friendly demeanor. Many highlight the exceptional skill and attention to detail of the installers, who often go above and beyond, leaving kitchens clean and tidy. People are thrilled with the finished product, noting that the worktops and overall kitchen transformations look fantastic, beautiful, and of high quality, often exceeding expectations. However, some people were dissatisfied with the after-sales service, reporting difficulties getting issues resolved, such as tap problems or cracks in worktops, and feeling that the company refused responsibility. A few other people also felt that the initial installation had significant flaws, including poorly fitted components, incorrect tap installations, or missing parts, leading to ongoing problems and dissatisfaction with the final finish.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the professionalism, friendliness, and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Users describe ambiguous interactions with product, with many customers expressing delight with their new... See more

Quality

Consumers find quality to be ambiguous, with many praising the excellent workmanship, attention to detail,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fitter Des did an excellent job fitting my worktops & new sink/taps & transformed my kitchen. However...I am left with a dripping tap. Repeated requests to fix it resulted in the sink/tap company se... See more

Rated 5 out of 5 stars

Used Quartzize as part of our kitchen makeover, so pleased with the results. The overlay worksurface looks fantastic and finishes the kitchen off beautifully. Will & Chris, our fitters, were so frien... See more

Rated 5 out of 5 stars

We waited nearly three years before committing to Quartzize because we thought it might be a con. We should never have worried ! From the salesman, through the surveyor and the office, everyone was pr... See more

Rated 5 out of 5 stars

Our two fitters Steven and Nicola went above and beyond in installing our Quartz counter tops. The day they arrived we were having horrendous stormy weather. The precise cutting of the tops had to b... See more


Company details

  1. Kitchen Remodeler

Written by the company

Quartzize specialise in kitchen makeovers, predominantly quartz overlay worktops. These can be fitted over your existing worktops and come with many benefits. - Generally 40% cheaper than granite. - Can be fitted in just a day. - Less mess to deal with as your existing worktops stay in place. - Hygienic and stain resistant. - More durable. For more information please visit our website http://www,quartzize.co.uk or call us on 0800 862 0295 for a free no obligation quotation.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(2,101)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jake and his apprentice fitter did a…

Jake and his apprentice fitter did a fantastic job when fitting my new worktops from Joe’s Doors. I’m so pleased with the result. It’s like having a new kitchen for almost half the price.
It’s a 10/10 from me ⭐️⭐️⭐️⭐️

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Brand new kitchen at half the price

From the first meeting with Roger the rep to Raff the surveyor to Wil the fitter all were very polite friendly and courteous.
Wil arrived on time and worked cleanly and efficiently from the start. All areas both inside and out were left clean and tidy.
The workmanship provided by Wil was second to non, my kitchen looks brand new.
I will definitely recommend having quartzize to replace your work tops.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job done

Such pleasant guys, Chris and Paul, they worked quietly and efficiently. All the mess was cleared up both inside and outside when they had finished. The worktop looks amazing, what a great job, it exceeded our expectations. I would thoroughly recommend your company.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quality

We had Jake to fit our work tops, he was friendly and helpful. The quality of the materials and workmanship was excellent, would definitely recommend. Thank you we are really happy with outcome.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Shame on you I wrote a review a few…

Shame on you I wrote a review a few days ago and guess what? You couldn’t even be bothered to reply.
Shame you got your money and then you can’t I can be bothered to check. See if everything was okay with the finishing job.

June 26, 2025
Unprompted review
Quartzize logo

Reply from Quartzize

Hi Siobhan,
Apologies that nobody had replied to your original review.
The team that deal with our Trustpilot reviews were not in the office from Wednesday last week and have returned today.
Your Account Manager has tried to call you numerous times but doesn't seem to be able to get any answer from you.
Please contact the office on 08008021792 option 2 at your earliest convenience.

Rated 5 out of 5 stars

Great Team

Very friendly, communicative, tidy and trustworthy Installers who did exactly what was planned, at the agreed dates and times and took pride in their work and were just as excited about the transformation as I was. Thank you for doing a great job.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Alistair arrived bang on time. He was very helpful and informative and gave us all the background on the company. He showed us a good range of samples to help us decide on colour and style etc. We were very impressed with his presentation, it was a very nicely balanced sell.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Quartzize

Quartzize have recently fitted new countertops in our kitchen.
I am delighted with the finished look. It has transformed the room. The fitter Adam, was a diligent and conscientious worker, who did an excellent job.
The service provided was great, but better communication between everyone would make the experience smoother.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

I wanted a nice kitchen and after a…few weeks my old one was transformed to a beautiful and stylish kitchen

I wanted a nice kitchen and after a long chat I made my choice. I was a bit worried that I had to put so much money in , up front but this company is really good. From delivery to final installation was 4 days.
The only thing I’m not sure about is the overflow in the new sink is not connected to anything, maybe this is normal ?.
Drivers Wayne and Tim were funny and good , first fitters Adam and Billy great, did all the doors. Too fitters, Chris and his co partner ( sorry can’t remember his name) did a good job too.
Rubbish should be gone on Monday 🤞

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Quartz fitting Durrington Salisbury

The team from the initial home visit were great, everything was explained and we're told it was a no obligation quote.
We had a few othe quotes some were cheaper but we looked at the overall value for money.
The designer came out to take the final measurements and to make sure what was quoted was correct. Once agreed a installation date was agreed for Tue 8th Jul, all the materials were delivered on the 7th July.
On the 8th received a text from Chris the fitter with his ETA.
The new quartz worktops, sink and new tap were fitted expertly even contouring the worktops to the existing brickwork. All left over materials were cleaned up and stored ready for collection which happened 48hrs later.
In the evening of the 7th we experienced a leak from one of the pipe connectors, we got in touch with customer services who acted promptly and Chris and Paul returned on the same day 8th July and fixed the issue quickly.
First class service from start to finish, thank you Chris and Paul for your professional approach throughout.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company.

Highly recommend this company.. excellent customer service from sales to fitters.
Had a few queries which were always answered in a timely fashion.. very helpful staff
Worktops look amazing… very happy with service and price

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Absolutely awesome kitchen make over - job completed by fitter Jake - what a lovely approachable guy, the attention to detail was 100 percent there, nothing was too much trouble I would 100 percent recommend!! Jake has made our kitchen look phenomenal!! We love it!! Thank you

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish everybody involved…

From start to finish everybody involved in my Grigio glitter Quartz Overlays were absolutely professional, friendly and respected my property. I first met Graham who brought samples then Raff the surveyor both great guys, Mike Morley installed my overlays he arrived on time and worked none stop for 7.5 hours, he has done a fantastic job his workmanship is second to none, he cleaned up well and even put my pans back in the cupboard!! The waste was collected 2 days later as promised again great guys, the chap who delivered the quartz the morning of the install was super lovely. Anita Mansell part of the aftercare team again lovely. I cannot fault anybody I found everything to be spot on. It’s 5 days since the install and no niggles with anything at all. Totally recommend this product and company.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Joe's doors kitchen revamp

Joe's doors kitchen revamp. Absolutely fantastic new kitchen and not costing a fortune. This has truly been an experience from start to finish. The customer service from delivery to them picking up all the rubbish at the end. Yes they picked up all the rubbish what a service. Huge plaudits go to Amanda,Anita and Meg from Joe's doors fantastic customer service and chris and kieran who installed he quartz worktops sink and taps and the biggest plaudits goes to wee stevie excellent joiner/ fitter from start to finish he is a laugh a minute. But his work is exceptionally very high he went over and above to make our kitchen a fantastic transformation at a fraction of the cost. Thank you all so much from alison and John grangemouth

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Rohan who managed my customer service & Aydan my fitter was absolutely brilliant. The service I have had from Quartzize has been great. I had my worktops replaced and the quality and finish is amazing. I would recommend this product.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Professional from start to finish

We had quartz overlays, sink, hot water tap, oven and hob - brilliant. From our initial sales visit with no pressure but all the answers and information, the delivery driver (Bogdon, I think) who was so helpful and polite, to our 2 brilliant fitters - Chris and 'apprentice' Reece who were a pleasure all day - professional, polite with attention to detail and the 2 lovely guys collecting the waste -not forgetting Megan, of course, overseeing/organising everybody (including us!)- seamless service and would certainly recommend to others. Thank you all.

May 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look