Quatropi Furniture Reviews 

5,131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often exceeding expectations and proving to be comfortable and well-made. Many people highlight the exceptional delivery service, noting its speed, punctuality, and the professionalism of the courteous and helpful drivers. The overall service and staff are frequently commended for being friendly, efficient, and proactive in resolving any issues, making the entire purchasing process smooth and pleasant. Conversely, a small portion of people felt some products were not as comfortable or had design flaws. A few also reported minor manufacturing defects or scrapes upon arrival, though these concerns were typically resolved efficiently by customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, stylish... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent and swift delivery,... See more

Service

Customers had positive experiences with service, often describing it as exceptional, faultless, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Garden Furniture Shop
  6. Sofa Store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(5,131)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Furniture, even more amazing Customer Service

I can only really confirm what the other reviewers have stated. The furniture we've purchased is amazing....we've purchased a couple of egg chairs for our Autistic son, who certainly doesn't lower himself gently into them, and they still look as amazing today as they did when we purchased them.
And, as others have said, the customer service is second to none. I mislaid or lost some parts after wintering up and phoned customer service to see if they had spares....they arrived 2 days later....amazing....I can't recommend Quatropi enough. Thank you so much....(I stress loads when I can't find something and drive my family mad....they're even more grateful to you!!!)

November 3, 2025
Unprompted review
Quatropi Furniture logo

Reply from Quatropi Furniture

Hi David,

Thank you very much for your review.

We are very pleased to hear that we were able to help with this.

I would also like to thank you for sending our team a box of chocolates. I have sent you an email to thank you as well.

If there is anything further we can assist you with, please let us know, as we are always happy to help.

Kind regards,

Lyndon

Rated 5 out of 5 stars

Excellent service and a perfect resolution!

We recently ordered a dining table from Quatropi and, while the design was beautiful, the tabletop colour wasn’t quite what we expected. I reached out to Customer Services and was genuinely impressed by how quickly and professionally the issue was handled.

A huge shoutout to Lyndon in Customer Services, who went above and beyond in resolving everything. He was friendly, understanding, and incredibly efficient - arranging a replacement tabletop with no hassle at all. The whole process was smooth, transparent, and far better than the service I’ve had from most furniture companies.

The replacement arrived in perfect condition, and we absolutely love it. Quatropi’s products are stunning, but their customer service is what really sets them apart.

Highly recommended!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fab Furniture

We ordered theGlasgow reclaimed oak round table with the six chairs! Absolutely love it!! Well worth the money and the customer service is first class!!

November 4, 2025
Rated 5 out of 5 stars

Fantastic Company

Stunning dining table and chairs and sideboard, top quality, no flat packs!. The Quatropi team from sales to delivery are amazing. The best I have come across. Can't praise them enough.

November 4, 2025
Rated 5 out of 5 stars

Great sofa, great staff

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, usually head of sales, made the delivery in person to us. We live a very long distance away and we’re very grateful. He was fantastic during the delivery process and we love our Merlin Chaise sofa. Only negative is the electric recliner is a little slow but hey, life is so fast paced these days, taking things slower isn’t always a bad thing🤗.

October 31, 2025
Rated 5 out of 5 stars

Excellent delivery personnel

Excellent delivery personnel, caring & obliging office staff. Problem remedied quickly when a support of the chair I ordered was broken. A replacement was delivered at the arranged time.

October 31, 2025
Rated 5 out of 5 stars

Best company I’ve used in a long time!

We recently bought a lovely round dining table and 6 chairs for our newly decorated dining room.

We found their range of products online very good, and found the perfect table for us.

Although it was already well priced, we contacted Alex (sales manager) who was able to offer additional discount which is fantastic. We promptly ordered the table and Alex processed the order efficiently.

Delivery was very quick and the delivery team were excellent. Very polite and helpful.

The product is absolutely stunning. Great build quality and looks amazing.

There was a small defect on one of the chairs (during packaging I believe) but with one quick email to Lyndon in the service team the issue was resolved and the chair replaced.

It makes a refreshing change to deal with company that supply quality products and have genuinely personal and caring sales and after sales care.

I’m very impressed and would recommend Quatropi to anyone. Couldn’t be happier with the product and service. Thank you.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience !!

Seamless experience !!!
From booking, payment delivery and the best part was the quality.

What a hidden gem..never heard of them before but will always highly recommend now that I know !' 6 stars from me.

October 31, 2025
Rated 5 out of 5 stars

Excellent customer service and great quality…

Recently purchased the Rupert corner sofa with no regrets. Customer service was excellent from start to finish. We visited the showroom where the gentleman was helpful and friendly, every email and phone call was promptly answered and the delivery service was quick and easy with pleasant drivers. The sofa itself is excellent quality and a wonderful addition to our home. Would highly recommend.

October 29, 2025

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