Quest Hardware Reviews 

260
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent experience all round. This is my 2nd solid brass piano hinge from Quest and the quality is great. Delivery has been super fast and the 1.8m hinges were well packed on a plank wrapped over a... See more

Rated 5 out of 5 stars

I ordered some draught proof strip (AQ89) and it arrived the next day in a 2,1 metre carefully packaged parcel. Couldn't ask for a better service, will definitely use Quest Hardware again. Actuall... See more

Rated 5 out of 5 stars

I needed two Swedish 3mm dia shelf supports for a second hand bookcase I had just purchased. Whilst making a long search online, I could only see 4 and 5mm supports. Eventually it was when I came ac... See more

Rated 5 out of 5 stars

After searching for some time on the internet for a particular fixing, I came across Quest, with an easy to use website, competitive prices and very wide choice of products. They are too far away for... See more

Company details

  1. Construction Equipment Supplier
  2. Building Materials Supplier
  3. Equipment Supplier
  4. Industrial Equipment Supplier
  5. Tool Store
  6. Woodworking Supply Store

Written by the company

Quest is a family-owned UK supplier of premium cabinet hardware, furniture fittings, sliding systems, lighting, storage solutions and workshop consumables. Since 1985, we have partnered with kitchen manufacturers, furniture makers, professional joiners and installers, supplying carefully selected products that deliver exceptional performance, reliability and quality. Our extensive product range has been developed around the needs of modern cabinetry, from concealed storage and lighting to sliding and pocket door systems, hinges, drawer systems and precision hardware. This includes our SELECT range, a curated collection of cabinetry hardware and fittings chosen for quality, consistency and dependable performance across premium kitchen and furniture projects. Alongside our own ranges, we also supply leading industry brands, backed by knowledgeable technical support and dependable service. Based in Buckingham, our warehouse and trade shop enable us to provide fast nationwide delivery and expert advice, helping customers complete every project with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

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No recent history of asking for reviews

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4.9

All reviews

(260)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I didn't get the confirmation email…

I didn't get the confirmation email quickly but I got the products very speedily, exactly as ordered and when I wanted them.
I spoke to the team and they were very friendly and helpful, particularly under the current challenging lockdown circumstances

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered some parts for my kitchen…

I ordered some parts for my kitchen drawers that i struggled to find in my local outlets (North West) so i looked online and Quest had the parts and at a good price for the original part not a spurious part...BONUS. Now i understand we're living in unusual times (CV19)so we have to be patient with delivery slots and when the part didnt arrive in the scheduled time it only took one call to Quest for the issue to be dealt with and resolved without having to wait and see if it turns up. I will deffo use Quest again AND wouldn't hesitate to recommend Quest to friends or family A+++

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

WE HAVE NOT RECIVED THE ORDER

June 2, 2020
Unprompted review
Quest Hardware logo

Reply from Quest Hardware

We are very sorry to hear this and apologise for any inconvenience caused.
Could you contact our customer service team on 01280 822062 or email: sales@qs-sales.com and we can get this looked into immediately and make sure you receive your goods.

Kind Regards
Luke

Rated 5 out of 5 stars

Good quality parts delivered as…

Good quality parts delivered as described. Had a slight problem with the delivery which a quick email to sales team resolved. They were quick to respond and tracked down an issue with the delivery firm which was no fault of Quest. Very impressed

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Very impressed with the efficiency of the delivery, thank you

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service, product and speed. Minor issue with my order (my fault) buy I had a call within 10 minutes from someone at Quest Hardware who was really helpful. All sorted and the products received the next working day.

May 10, 2020
Unprompted review
Rated 4 out of 5 stars

Great client service..

Great client service... the only reason you didn't get a 5 was 2 items out of stock but just about every man and his dog ordering PPE to be fair! ;)

May 5, 2020
Unprompted review

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