Changing our Internet to Quickline has been really easy and straight forward. A few people have recommended to us so we decided to switch to them. Only just installed today so unsure how much faster i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The two installers, Liam Freear and Kyle Tell, were professional, friendly, courteous and polite. They explained where the equipment could be fitted, which resulted in a change of plan for us. (Just a... See more
Company replied
I switched to Quickline online a couple of weeks before the connection install, easy process with good email comms. Quickline arrived the next morning and laid the cable from the street to where the... See more
Company replied
From the prompt arrival through the excellent installation to the way that they checked that we were comfortable with using the kit before they left Dave B and Harrison could not have been better. The... See more
Company replied
Company details
Written by the company
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Live the digital life you deserve
Written by the company
- Wherever you are, and whatever you do online.
- We’re Quickline, and we give our customers the digital life they deserve through lightning fast broadband connections. Wherever they are, and whatever they do online. That means using the latest tech to bring broadband to rural areas, and making it our mission to help those who might not get online otherwise. We go where other providers don’t, and we do it with the fastest speeds possible. No connection left behind.
Contact info
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
- 01482 247365
- www.quickline.co.uk
4.8
Excellent
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
install day
We had a Friendly professional pair of lads, Liam Freear and Kyle Twell do our install today, Very polite, Tidy, efficient and Professional
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you kindly for taking the time to leave a review.
Team Q
Tom turnball came today very pleased…
Tom turnball came today very pleased with outcome great
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you kindly for taking the time to leave a review.
Team Q
Harrison was prompt
Harrison was prompt, polite and very knowledgeable. He identified and fixed the problem quickly and efficiently. He ensured I was fully satisfied with the outcome and explained some simple fixes I could try if the problem arises again. A credit to Quickline
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you kindly for taking the time to leave a review.
Team Q
Matt .f was brilliant from start to…
Matt .f was brilliant from start to finish
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for reviewing us. We’re grateful for your support.
Team Q
Our brilliant installer 😊
Louise B was our installer, she was very polite and very friendly. She explained from the start what she was going to be doing and when she had installed everything, explained thoroughly about what to do next and made us feel at ease and really assured. Definitely overall a 10/10
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Really appreciate your review. Thanks for choosing us.
Team Q
Alvin was very helpful
Alvin was very helpful, friendly and did a clean and tidy job, thank you.
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you kindly for taking the time to leave a review.
Team Q
First Class Installation
The engineer, Alvin, arrived on time. He was very polite and friendly, going about the installation in a very professional manner. I was please that, after introducing himself, he asked about my preferences and was happy to accommodate them.
Alvin was clearly well trained and equipped. After the installation he patiently made sure I could access my new broadband from my devices.
Since the installation is only just complete I cannot comment on reliability or after service, but from today’s experience I can recommend Quickline
June 3, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for reviewing us. We’re grateful for your support.
Team Q
Asking for more than expected.
I asked for entrance point to be moved along the wall outside and specific point to enter my property, both accepted with a smile and no problem.
When all in situ, I said: oh everything needs tuning now doesn’t it ?? Phone, Alexa, printer and fire stick tuned by Owen in 5 min flat. I’m as happy as can be. 👏🏻👏🏻👏🏻👏🏻👍🏻
May 29, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you kindly for taking the time to leave a review.
Team Q
We had a visit last evening from a…
We had a visit last evening from a young man with a quickline badged coat, trying to get me to sign up for their service. This despite having told quickline many times I was not interested in their company or their service and never will be. We use starlink - he did not know anything about starlink. Clearly he had zero sales skills. wasted my time.incompetence and chaos again on display from this chaotic dismal outfit. They do not deserve any "stars"
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello,
We're sorry you've not received the level of customer service we aim to deliver and you rightly expect. Our team will look into this for you.
Team Q
Quickline exceed expectations
From the prompt arrival through the excellent installation to the way that they checked that we were comfortable with using the kit before they left Dave B and Harrison could not have been better. They were both personable, knowledgeable and helpful throughout. We are beyond happy with the service, the product and the price.
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Great to hear everything went well for you. Thanks for the review.
Team Q
Excellent installation done by Connor J…
Excellent installation done by Connor J and thanks to Shane J and Nicola B for helping us get booked in. Brilliant service done by all.
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you taking the time to leave a review. Thank you.
Team Q
Excellent alround experience
The thing that made my experience so great today was the installation engineer, super helpful, did an excellent job, thank you Alvin. The whole experience from initially enquiry to instalation has been top notch....
Also to find out that the engineer in question has initiated training of other engineers on how to deal with dementia is amazing.....we could of done with that for my inlaws....
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Really glad to hear you had a good experience. Thanks for sharing.
Team Q
Dan.D was a credit to your company
Dan.D was a credit to your company, diligent and very helpful… I will be passing Quickline onto my friends and family
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Great to hear everything went well for you. Thanks for the review.
Team Q
The two installers
The two installers, Liam Freear and Kyle Tell, were professional, friendly, courteous and polite. They explained where the equipment could be fitted, which resulted in a change of plan for us. (Just a shame that more information isn't given at the time the purchase is agreed). Once we had agreed where the box could be placed and how the cable needed to run, the installers started their work. The area was left tidy. A full explanation of how everything should work was given before at the end of the fitting.
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for reviewing us. We’re grateful for your support.
Team Q
Quickline - quick and efficient switchover
Straight forward and clear information guven. Easy switch over from old supplier. Recommend Paul Sanderson as efficient and pleasant to deal with. Thank you for making it an easy switch
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
So pleased to hear this. Thanks for sharing your experience.
Team Q
Brandon handled the job with no issues…
Brandon handled the job with no issues at all, so far so good with Internet speeds twice that of your standard providers.
June 1, 2026
Unprompted review
Reply from Quickline Broadband UK
Really glad to hear you had a good experience. Thanks for sharing.
Team Q
Lewis H was very customer friendly
Lewis H was very customer friendly. He explained everything was accommodating and was very neat.
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Great to hear everything went well for you. Thanks for the review.
Team Q
Liam Freear & Kyle Twell came today to…
Liam Freear & Kyle Twell came today to set us up. Worked fast, efficiency and super clean. Amazing service.
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for reviewing us. We’re grateful for your support.
Team Q
Fantastic service
We were experiencing some issues with internet connection, Quickline came out in 24 hours, Peter Watson the engineer was very efficient and resolved the issue straightaway. Fantastic service.
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
Really glad to hear you had a good experience. Thanks for sharing.
Team Q
Kieran was spot on 👍
Kieran was spot on. Got it all set up and working perfectly in a couple of hours. Thanks mate 👍
June 2, 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you taking the time to leave a review. Thank you.
Team Q
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.