Quickline Broadband UK Reviews 5,135

Communication regarding installation brilliant from initial contact with customer services and on the day, kept up to speed with where they were!
Installers Liam Freear and Kyle Twell were friendly , worked efficiently and installed all the kit with no problems and everything was explained and all my questions answered.
First experience with quickline fantastic and will definately be recommending to others !

It was easy to bookbon line. We are in a rural area and the holy grail is a reliable connection.
Louise B fitted our system, she was very friendly and helpful and explained everything to us. All done easily

Excellent service from first conversation to installation. Easily contactable, with direct telephone number. My job was not straightforward due to my property but the engineer Bobby managed to overcome the obstacles without fuss. Overall great quality and value.

No internet since early 1stJune phone waiting 24 plusminutes still no anzwer messaged twice emailed once still waiting for reply 24 hours later.

Nathan M came to complete the installation. He was professional and delivered a great service. We.live in a rural area with no regular fibre, the Quickline Wifi signal across the house is brilliant!

Fantastic service. There was a very clear process and they arrived when they said they would. No issues with set up and communication excellent.

Dave B - what a legend! Great engineer, patient, very tidy worker, absolute ambassador for Quickline. Stayed to check we could get everything connected, answered all our questions. Wasn’t satisfied until we were getting the best service and all connected. Polite, lovely sense of humour and made this switching process very very simple. Thank you Dave B!

Peter Watson the engineer who visited us was very professional and courteous and diagnosed the fault quickly and explained what he had done to rectify the issue. He left with the service fully restored and working as it should.

Bobby was lovely, he spent so much time and effort into making sure the box and wires were tidy. The wire is barely noticeable, very friendly and even cleaned up after himself which was not expected. Thank you so much.

I have been with quickline 5g going on a year now. The service is next to none. Yesterday there was a fault that affected a large area but as I was one of the first callers about it, the fault was not yet known. One member of the technical team at the time- worked with me for ages making sure it wasn't my equipment, I'm not technologically minded but he was so patient with me. The fault was fixed overnight. Today I've had a follow up call from another member of the team. Their names were Chris and Dan. Simply excellent customer service! Credit to whoever does the hiring of such excellence.

Changing our Internet to Quickline has been really easy and straight forward. A few people have recommended to us so we decided to switch to them. Only just installed today so unsure how much faster it is yet but your engineer Peter Watson was so friendly and helpful and made sure I understood everything before he left and did a really tidy job. Thank you.

Mo Ameen was great. Engineer who fitted our fibre line

Recently replaced Sky broadband with FTTP from Quickline. From the outset everyone I have dealt with at Quickline has been fantastic. I had the WiFi upgraded today and Bobby fixed a small issue I didn't even knew I had. If you are thinking of switching - do it!

We would like to say thank you to Alvin for his thorough and professional work done on the 29th of may. We are happy with the quality and time he has taken to do his job.We also thank him for professional conduct and listening to our requests.
Mr. David and Mrs Tamara Wolstencroft.

Owen B was absolutely outstanding from beginning to end. Very professional, informative and helpful. Explaining everything he was doing and not minding at all when I asked questions (as daft as they probably were). Honestly, he is an asset to Quickline.

I also had Katie who was really nice and helpful even though she was unable to do any of the work due to complications beyond her control.

Harrison was respectful of our house and had great attention to detail with cable management to make it look tidy.

Just had our installation completed by Lewis!! He went way beyond the call of duty. Friendly, professional and a Bradford City fan!! 10/10

I have been with this company since 2024. In that time they have been unable to set up and process a direct debit, get an online account for bill payment up and running all the time and Internet service constantly drops in a& out all the time. When I speak to them no one has clue what they are talking about and is totally incapable or unwilling to rectify any/all issues. My advice is take your hard earned cash/custom somewhere else. It is not appreciated at Quckline. A typical Yorkshire based company, CLUELESS!

Quick line installers Bobby and Lucy, our installers were very professional and helpful today.

Great, efficient service. New router and connection installed by Kegan.e, arrived in the time stated, installed with no mess and gave instructions on what we needed to do next. Would definitely recommend.