Quizlet: Digital flashcards and online study tools Reviews 633

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the user experience, finding the website and app to be slow, confusing, and filled with disruptive ads that hinder the study flow. Customers also frequently encountered issues with the product, such as rate-limiting errors, inability to save flashcard details, and outdated or inaccurate study content. The subscription model was a major source of frustration, with many feeling that essential features were put behind a paywall and auto-renewal policies were problematic. Some people also felt that the platform's login process was inconvenient, requiring personal email access on public computers. Additionally, a few users noted that the mobile version of the platform did not work efficiently, and some found the background music distracting with no automatic off option.

What people talk about most

User experience

Users describe negative interactions with the user experience. Many reviewers find the interface confusing... See more

Subscription

Consumers find subscriptions to be a source of frustration and disappointment. Many reviewers report that too... See more

Website

People report negative experiences with the website. Many consumers express disappointment, citing issues... See more

Application

Clients share negative opinions on the app, with many expressing disappointment and frustration. Reviewers... See more

Product

Customers had negative experiences with the product. Many reviewers found it unreliable and substandard, with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

can't study terms and get into a flow state before an add pops up, can't learn a study set past the first go through (and if the set is big enough it won't even let you get through it all), horrible h... See more

Rated 1 out of 5 stars

I think the fact they put every single feature other than flashcards behind a paywall ridiculous. The whole site used to be free and almost every student I knew used it. To still call yourself a websi... See more

Rated 1 out of 5 stars

Absolutely awful. Having to pay for a flashcard website is a joke. There's a ton of other websites that you can use that allow you to share, export, or combine study guides with ease. I can also go bu... See more

Rated 1 out of 5 stars

What a fall from Grace 10 years ago, I remember when Quizlet was my saving grace in middle and high school. There were no ads, it was free and easy to use, and there were some really fun feautures... See more


Company details

  1. Learning Center
  2. Study at Home School

Written by the company

Quizlet is a lightning fast way to memorize vocabulary lists. It's like flashcards, but much more fun and interactive.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

633 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Come on, Quizlet...

Quizlet used to be so much better. There are WAAAYYY too many ads & pop ups, I certainly do not need to be bothered by all of these ads while I'm studying, it takes away from learning and it's so distracting. it's just disappointing..

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

bad app

Jesus crist, their systems don't work at all. the app breaks all the time and loggin also bugs

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Really good customer service

Really good customer service. I realised i had forgot to cancel my subscription that was no use to me anymore since finishing me gcses. I got in contact with them and within 20 minutes they were processing the refund.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

A total scam

A total scam! Don’t sign up for the free trial they will charge your card even if you cancel before trial ends

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Crap Website, Money Grabbing A-Holes

Quizlet is a piece of crap. The navigation is so hard, even a 10 year old couldn't understand how to use it!

7 day free trial is rubbish - it makes you pay for a month first. I tried complaining to support and they were extremely rude and said 'Too bad'. They are just money grabbing A-holes!

Due to this abomination of a website, I got 40% of my science test incorrect, due to the fact that it marked all questions in the ONE FREE TEST correct.

Unless you want to fail your exams, do not use this crap website - TrustPilot is heaps better for studying!

Never again will I waste my money on crap revision...

April 29, 2024
Unprompted review
Rated 3 out of 5 stars

It’s working, but I won’t renew

If you’re looking for a fairly user friendly flashcard app (with a good interface) then this will *perhaps* achieve what you want. It serves my purposes well (I just need to go over content regularly without faffing with a thousand settings a la Anki)

That all being said, for what should be a mature app it lacks basic features. Many of the gamification features (badges/achievements) just flat out don’t work - i.e. they don’t count things. Large sets are extremely difficult to use because there is no way to break them into smaller sections -- I’ve forgotten anything I’ve learned after 1000 other cards! The search function is borderline useless; there seems to be "events" occurring, but I can’t locate them.

Would I recommend it? No. But, at the same time, £35 is acceptable and I’ve got my moneys worth, but won’t be renewing at the end (or for my next course!).

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

They are liars right from the start

They are liars right from the start. I was looking for a solution to a problem in a textbook that I'm trying to figure out. I find the book and the problem in their site. When I click on the problem I wanted to see, it told me to "create a free account to see the answers."

Well, since they explicitly said "free account," I figured sure, I'll sign up and get spam for the answer (as you know anyone asking for your email plans to automatically takes it upon themselves to put you on spam lists these days). After I sign up, have to verify my email, *THEN* they immediately send me to a page telling me I have to sign up for a "free trial," then pay monthly for a subscription!!! Why would anyone in their right mind sign up with trickery like that?! They DID NOT state "free trial," they clearly stated "free account."

I have no idea why any of you would've signed up for a site with deceptive practices like that. Sites like this really need to be removed from Google...

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

Magic notes blacklist sensitive…

Magic notes blacklist sensitive language. Fails to generate and does not return a specific error message. Unusable for historical information. Contacted support; they took a week to respond and were clueless and unhelpful.

The website frequently fails to load fully, or takes an excessive amount of time to load.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

If I could I would give them a zero

If I could I would give them a zero. I am a teacher. Somehow a school account from my former school system was left active. I left the state and therefore the job, rightfully so the school district disabled my email. For the past 2 years, quizlet has charged me a yearly fee via Apple Pay. I am not even sure how my personal Apple Pay was connected to this account. They refused to reimburse me. Although there is no way to access the account because the email doesn’t exist and no one can reset the password. 75+ bucks flushed down the toilet for a dummy account. Bad business!!!

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

The 7 days free trial is completely BS

The 7 days free trial is completely BS. You can get a free trial, but only if you pay for at least one month. That's the first BS, the second is when you try to end the subscription. Lack of information and too many options make it impossible to navigate around the site.

February 28, 2024
Unprompted review

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