Rainbow Tours Reviews 

488
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company, often describing their holidays as incredible and exceeding expectations. Customers consistently praise the staff and local guides for their exceptional knowledge, helpfulness, and friendly demeanor, ensuring smooth and enjoyable trips. The booking process is frequently highlighted as seamless and personalized, with agents receiving commendation for tailoring itineraries to individual aspirations and providing excellent support. Reviewers also rave about the carefully selected locations and accommodations, which are often described as stunning, superb, and perfectly suited for their needs, contributing to memorable experiences. However, some people were dissatisfied with the booking process, citing issues with the service and management when trying to make changes to their travel plans. A few other people also felt that the local agent in one instance was very poor, leading to problems that customers had to resolve themselves.

What people talk about most

Holidays

Customers had positive experiences with holidays, often describing them as amazing, incredible, and exceeding... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent organization and... See more

Location

People report positive experiences with location, highlighting stunning safari spots like Malawi and... See more

Booking process

Consumers find the booking process to be positive, with many expressing confidence and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malawi is a stunning safari spot. All the camps & lodges we stayed in run by Robin Pope Safaris were wonderfully run & in exquisite sites. The wildlife seen was mega - lions, giraffe, cheetah, hippos,... See more

Rated 5 out of 5 stars

Previously went on safari two years ago and didn’t think we would do it again. So glad we did Craig arranged another brilliant trip. Can’t recommend Rainbow enough also the team on the ground are marv... See more

Rated 5 out of 5 stars

Tailored itinery small group tour , 5 nghts Cape town, 5 nghts Garden route, 3nights eastern caope safari All accomodation in lodges/hotels absolutely fine in terms of luxury, food etc. The itiner... See more

Rated 5 out of 5 stars

Craig from Rainbow ensured our itinerary fitted our aspirations, we stayed at little governors which was just perfect, exactly the right balance of adventure and safety We saw the big 5 across the 3... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Do you dream of meeting lemurs on a Madagascar family adventure or seeking out endangered jaguar in South America? Or perhaps you want a combination of safari and beach? Rainbow can curate tailor-made tours that are as individual as you. With the best advice and expert guides, Rainbow will show you the world through unique, authentic experiences in a responsible and sustainable way.

Rainbow Tours

Written by the company

Africa Holidays
Madagascar Holidays
Latin America Holidays

Contact info

4.9

Excellent

TrustScore 5 out of 5

488 reviews

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4.9

All reviews

(488)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Rainbow Tours holiday in Argentina and Brazil

Great communication/itinerary well thought out and updated with any changes. Our holiday went very smoothtly, pick ups and excursions reliable. Our hotels highly recommended. All our experiences in South America were exceptional and cant wait for our next holiday with Rainbow

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful safari in the Okavango Delta

A wonderful safari in the Okavunga. My brother and I had a marvelous time. He on his 5th African adventure, me on my first. It was the green season- yet we saw wild dogs, leopards, African bee eaters, so many elephants and lions, giraffes and jackals and hippos .... The tent accommodations were very comfortable and the food and guide were great! Terrific food.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

all flights,accommodation and tourswent…

all flights,accommodation and tours went faultlessly,and according to plan,the Island tours of St.Helena with Aaron were brilliant,so informative,as was the boat excursion with Jamie and Jamie of Seahawk Odyssey,fantastic holiday,thanks to Rainbow Tours

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tour company

Kerry Cook is very good with a wealth of experience in the geographic area we were interested in holidaying in .

January 23, 2026
Unprompted review
Rainbow Tours logo

Reply from Rainbow Tours

Thank you for your very positive review. I know Kerry will be delighted to read your comments. I hope we will have the opportunity to look after your future holidays.
With kind regards, Gemma - Customer Resolutions

Rated 5 out of 5 stars

I highly recommend Sao Tome & Principe…

I highly recommend Sao Tome & Principe as a holiday destination. Rainbow Tours delivered a varied package of high quality hotels and a good variety of excursions enabling us to see the two islands and understand their history. The whole experience was delivered very efficiently by Rainbow, the hotels they chose and their local representatives. The local service was excellent and very friendly.

December 25, 2025
Unprompted review
Rainbow Tours logo

Reply from Rainbow Tours

Dear John,
Thank you for taking the time to share your positive review and experience visiting Sao Tome & Principe. It's a pleasure to read.
I hope we have the opportunity to assist you again in the future.
Best wishes - Gemma, Customer Resolutions

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service from our travel specialist Debbie! Travelling to South America seemed like a daunting task with all the internal travel arrangements but the process was made seemingly easy and all arranged by Rainbow Tours. The recommended activities offered by Rainbow Tours were great and highlights of the holiday. The holiday was made bespokely for what we were after. I couldn’t recommend them enough!

November 6, 2025
Unprompted review
Rainbow Tours logo

Reply from Rainbow Tours

Dear Ed
Thank you for taking the time to share such lovely feedback. I know Debbie will be delighted to read your comments. We appreciate your positive comments and recommendation.
With best wishes, Gemma - Customer Resolutions

Rated 5 out of 5 stars

Great travel agency

Great travel agency, who offer a truly bespoke and seamless experience, with 24/7 emergency support on location. Travel experts have excellent local knowledge and are willing to go the extra mile to cater for specific requests. Accommodation options are varied, with authentic, off-the beaten track gems. Would definitely recommend if you are short on time and have a busy schedule.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Bespoke package to Costa Rica

Bespoke package with seven different hotels/regions to Costa Rica. The ground handler they use was excellent, taxis, tours and hotels all ran smoothly as arranged, unlike other people had who had booked with different tour operators.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and an amazing trip

We just got back from an incredible holiday in Costa Rica, the trip was tailored really well by Jack who really listened to our interests and requirements. He had a great knowledge of Costa Rica meaning he could properly advise on what to expect and even what to pack for the varying climates and locations we visited. The hotels recommended by him were all a good standard and the transfers and trips arranged as part of our trip went smoothly with no issues. I would highly recommend Rainbow Tours and will definitely use them again in the future.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Chile is Stunning!

Our holiday of a lifetime trip to Chile organised by Rainbow exceeded even our highest hopes. Three amazing areas to explore, the Atacama Desert, the Lakes of Chile around Puerto Varas and the mountains of Patagonia. All were absolutely stunning with superb hotels, amazing food, brilliant excursions with knowledgeable and entertaining guides. All the travelling arrangements went smoothly including five internal flights and airport transfers. We felt well supported throughout with regular contact from the on the ground Chilean agency. I would not hesitate in recommending a holiday using Rainbow.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless!


I just returned from an unforgettable adventure in Costa Rica, expertly organized by Rainbow Tours, and I couldn't be more impressed! From the moment I arrived in San José, I knew I was in good hands. The hotel was a great start to my journey, and the transfer to La Fortuna was comfortable and well-organized.

My time in La Fortuna was a highlight, with two incredible tours that exceeded all expectations. The hanging bridges tour was a thrill-seeker's dream, with breathtaking views of the lush rainforest and adrenaline-pumping bridges. The sloth tour was equally impressive, with a knowledgeable guide who helped me spot both two-fingered and three-fingered sloths,not one, but two adorable sloths, including two with names, Maria and Peter! I also visited Proyecto Asis, a wildlife rescue centre that does vital work rehabilitating animals rescued from the illegal pet trade. It was a sobering experience to see the impact of human actions on these incredible creatures, many of whom still bear the scars of their ordeal. Despite their progress, it's clear that these animals will always carry the memories of their trauma, and it's a stark reminder of the importance of conservation efforts.

Next up was the stunning Maquenque Eco-lodge in Boca Tapada - wow! My bungalow was nestled in the forest, and the staff were warm and welcoming. The wildlife was abundant, with sloths, monkeys, and colorful birds on my doorstep. The guides were top-notch, and I learned so much about the incredible ecosystem.

The transfers between locations were expertly organized, making the journey seamless and stress-free.

The final leg of my trip took me to Osa Peninsula and the Drake Bay Wilderness Resort. Corcovado was a true highlight, with an incredible array of wildlife, including anteaters, monkeys, and crocodiles. On the boat trip to Corcovado, I was treated to the incredible sighting of whales and dolphins in their natural habitat - a truly unforgettable experience! The mangrove tour was equally impressive, with a chance to see crocodiles, birds, monkeys, and other wildlife quite up close. The lodge staff were fantastic, and the food was delicious!

Rainbow Tours really know their stuff, and I couldn't recommend them more highly. They took care of every detail, allowing me to focus on soaking up the incredible beauty and wildlife of Costa Rica. ¡Muchas gracias, Rainbow Tours, for an unforgettable adventure!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic trip to Costa Rica

Fantastic trip to Costa Rica. All transfers and excursions with guides were on time and fab! The whitewater rafting, ziplining, nature walks, coffee/chocolate tour, hiking the volcano and waterfall were amazing!! Thankyou Rainbow we will be using again for our next trip!!! On top of all that the Costa Ricans were so welcoming and made our stay!

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

The guides were very good

The guides were very good. Kristen and Luisa were wonderful! My only complaint was that our first time going to the market, we went through too quickly without getting to taste products. Also, only 1 lunch was included, except for the fabulous cooking class. I also loved seeing the ladies make beautiful flowers out of wax.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great self driving tour, well organised

We visited the Drakensburg, Zulu Battlefields, Safari Lodge and, finally, the best hotel in South Africa - The Oyster Box. The trip was organised by Rainbow Tours in close consultation with us and everything was to our satisfaction. The choice of accommodation was excellent with superb meals throughout. Highly recommended.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Tailored itinery small group tour

Tailored itinery small group tour , 5 nghts Cape town, 5 nghts Garden route, 3nights eastern caope safari
All accomodation in lodges/hotels absolutely fine in terms of luxury, food etc.
The itinery is busy but the tour guides are attentive and knowleadgable ant take you to see your particular interests. On group tour of garden route max of 8-10 people only.
All the arrangements for pick up transfers went smoothly was highly efficient. Great trip !

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Rainbow Tours

Rainbow Tours, especially Derek, was outstanding! We booked an ambitious and complicated five-week trip through Rainbow that included five different countries, including Madagascar. Prior to our trip, Derek listened carefully to our general concept of where we wanted to go and what we were hoping to see. He then helped us transform that concept into a detailed itinerary, making all of our travel arrangements once in Africa and lodging reservations, which were excellent. He also helped with a multitude of pre-trip questions, such as vaccine requirements, baggage restrictions and tipping recommendations. And he continued to support us during our travels as unexpected situations arose, providing timely and very helpful information. In addition to his extensive knowledge and professionalism, Derek was always cordial and very pleasant to work with. I highly recommend Rainbow Tours to all those seeking assistance with their future travel arrangements!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best of Brazilian Wildlie

My trip to Brazil was really well organised, everything went like clockwork, and even when I e-mailed from Brazil to make a change to the next couple of days itinerary it was sorted within a couple of hours. The local guides, transits, hotels and the overall experience were excellent.
I thought Iguacu Falls was just a little tag on at the end of the holiday, but it was amazing! Enhanced by a brilliant personal guide.
The itinerary might be a bit 'full on' for some. Ten flights in 14 days, but it was a great way to see the variety of Brazil in just two weeks. And I love being on the go anyway.
Not for beach or city lovers, but an absolute must for active nature lovers

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Safari heaven

We had one of the best holidays we've ever had. Nikki Lynas was most helpful in ensuring we had what we asked for in a safari holiday. Her advice and organisation of our itinerary was excellent. We stayed at Sediba in the Waterberg area and the Lentaba lodge in the Lailbela area. Both were superb in accommodation, staff and safari experiences. However we must make a special mention of our guide Gerrard at
Lentaba, his enthusiasm and knowledge was second to none. We are already planning another visit.

October 10, 2025
Unprompted review

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