Uppal Plastic Surgery Reviews 151

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and care they received, highlighting the professionalism and kindness of the staff. Many people felt well looked after, listened to, and kept informed throughout their procedures, from initial consultation to aftercare. The overall process, including surgery and recovery, was often described as seamless and exceeding expectations, leading to great satisfaction with the results. Some reviewers also mentioned specific issues during recovery, though they consistently noted that the aftercare remained excellent and the staff were extremely helpful and professional in addressing their concerns.

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Based on these reviews

Rated 5 out of 5 stars

Excellent care and expert advice. Mr Uppal made me feel very comfortable about my surgery and the after care has been very good. The whole team at the hospital were excellent too - friendly and profes... See more

Rated 5 out of 5 stars

From the moment I met Mr Uppal and his team, I felt taken care of and comfortable. I was kept informed of every part of the procedure. The results of my operation were life changing. I had follow u... See more

Company replied

Rated 5 out of 5 stars

Had a very pleasant and friendly experience - everything was done carefully and they ensured that I was comfortable at all times. I had a minor surgery on my ear to remove a keloid that I’d been growi... See more

Company replied

Rated 5 out of 5 stars

I recently had both rhinoplasty and ear correction surgery with Mr Uppal. I was recommended to use Mr Uppal by a friend and I’m so glad I trusted him to carry out the procedure. The whole proce... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Surgeon
  6. Surgical Center

Written by the company

Tatler rates Mr Uppal as the Top Plastic Surgeon in the UK for nose surgery. Rated as Top Doctor by Realself, making him one of the worlds leading surgeons.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

151 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Weymouth Street Hospital

I went to the Weymouth Street Hospital in June 2025. First impression - very clean and welcoming, polite and helpful receptionist. On to my room for day surgery. Bright, spacious and clean. A number of staff came into the room each one knocking beforehand advising their name and what they needed to do. From paperwork, checks, gowns, explanations of procedure and menu. Everyone was so friendly, polite and helpful also engaging with my son and answering his questions. Dr Uppal popped in to to ensure all was well. On to the theatre. Once again I couldn't fault the area or staff and same for the recovery room. Back to my room where a delicious meal was served, such a shame I was unable to eat much. The choice of food was extensive. Prescription meds were sorted quickly and smoothly, checks were done ready for discharge.
I would highly recommend this hospital and have no hesitation in giving top marks from beginning to end.

June 9, 2025
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Reply from Uppal Plastic Surgery

We're so pleased that you are happy with the care that you received recently for your surgery.

At every step of the way we try and ensure that you are supported and feel able to ask us questions. You can contact me directly anytime by WhatsApp or email so that we can reassure you that all your questions have been answered.

Many patients appreciate this as they can ask questions on anything which they may have forgotten to ask or need to go over again.

Surgery can be a stressful time so all the doctors and nurses work hard to make sure you get exceptional care and feel well looked after.

During the initial consultation I make sure that we listen to your unique concerns. We use photographic software to show you what you may look like after your surgery.

We explain all the risks and benefits of the operation so you are fully aware of what to expect.
In the meantime you can contact us anytime or arrange a consultation at your convenience to make sure that every detail has been covered thoroughly.

After the surgery we stay in close contact using WhatsApp messages and face-to-face appointments as needed.

This is important in the early days after surgery as you may have some bruising or swelling for which you need early support.

Patients stay in close contact with us during this time.

Ultimately we are pleased to hear that you are happy with the results of your surgery and look forward to seeing you again soon.
Best wishes
Dr Uppal and Team

Rated 5 out of 5 stars

Fantastic Breast implant exchange

I am so grateful to mr Uppal and his team for the fantastic result of my implant exchange.
Breasts are now soft and feel normal again.
Excellent service on day of operation and care throughout had been amazing.
Thank you very much

March 25, 2025
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Ms Kerr
Thank you for sharing your experience regarding your breast implant exchange from which you have recovered well.

We're all pleased to hear that you are making good progress and are happy with the results of your breast surgery.

Exchanging breast implants can be a highly complex procedure which is why we spend a lot of time planning this beforehand. We use measurements and calculations to ensure that the new implants are of the correct shape size volume and profile to ensure you get the best result possible.

We often use a dual plane technique for your surgery but can also place the implants under the muscle or under the breast depending on your soft tissues.

When patients have had previous breast implants we will need to release the capsule that the body forms around the implants to make sure that we get a good shape and that the breasts feel soft afterwards.

When Breast implants are exchanged sometimes the breast tissue can droop so we plan internal and external uplift techniques to compensate for this and make sure you have a great result from your surgery.

We also plays great emphasis on listening to your particular concerns and supporting you closely by email, WhatsApp and face to face consultations.

Patients also find that a video consultation can be convenient when they can't get time off work when they need to see me quickly.

We're also pleased that you are doing well and look forward to seeing you soon.
Best wishes
Dr Uppal and Team

Rated 5 out of 5 stars

Great surgeon

After a lot of doubts on whether I wanted a surgery (10 years after the first, medical related one), I finally decided to do it. Dr. Uppal was extremely reassuring, clear on the expected results and available for any additional questions.
More importantly, I am extremely satisfied with the result itself.

April 28, 2025
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Ms M
We're all so pleased that you are happy with the results of your surgery.

We undertook a lot of measurement and planning to make sure that you got a good result from your operation.

This attention to detail also ensures that you have a good recovery.

We all work hard to make sure you have a great experience during your surgery as well as the aftercare which is crucial.

You can reach out to us any time directly by WhatsApp direct with the surgeon.

This way we make sure that you are supported emotionally and physically.

Most patient think of questions when they get home or later in the evening when they are thinking about their surgery.

This is why having the ability to WhatsApp the surgeon directly provides great piece of mind.

We look forward to seeing you again soon.

Regards
Dr Uppal and Team

Rated 5 out of 5 stars

Professional and First Class Care

The team are very professional and highly skilled. We have had excellent care throughout. The team go above and beyond always very professional but with a lovely and kind human touch which is very much appreciated.

May 28, 2025
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Reply from Uppal Plastic Surgery

Many thanks for taking the time to give us your feedback about your positive experience with the Team.

We all try to make sure that you feel looked after and get the best care possible at all times.

The surgeon will see you for a number of consultations and listen to your exact needs.
It's really important that we build a relationship of trust so that you feel you can talk about your concerns and worries openly.

At each consultation I will explain the surgery to you as well as the risks and benefits.

It's really important that you feel comfortable asking questions in a way that you feel helps you understand everything as well as the recovery period.

Surgery is such a big decision that you need a big team to look after you and we are committed to helping you get a good outcome and recover with ease.

The team includes all the doctors, nurses and administration staff who will support you throughout your journey if you want to talk about anything or change appointments etc.

We also focus on making sure that your wound checkups are booked in closely and that you have appropriate painkillers.

We want you to have a great experience and be comfortable throughout your surgery.

Many thanks again for saying your words that the "kind human touch is very much appreciated".

This means a lot to us and the whole team.

We look forward to seeing you again soon.

Rated 4 out of 5 stars

Cancer Free and Feeling Good

My experience since discovering a lump in my right breast on the 29th January 2023, has been a Roller Coaster of emotions, hope and most of all 100% trust in the wonderful NHS.
One of the main things Mr Uppal said was for me to be cancer free and looking good! These words were very reassuring and have stayed with me throughout my journey.
Having the Diep Flap operation was the best decision for me, and as soon as it healed I was able to feel confident as I still had two breasts. although the revision took alot longer than anyone expected due the waiting list, I always knew it was going to happen.
During that time I have met with Mr Uppal, and been in contact with the breast care team since the surgery and feel very supported. They have always been there on the end of the phone and follow up appointments, and have reassured me at every call.
On the day I had my dressings taken off with the plastic team after my revision in March this year, I was so happy with the outcome and Shape of my breast and new nipple. I stood in the waiting room at Wexham and told the other patient's how lucky I was to be cancer free and looking so good! Everyone clapped and were so happy for me, This echoed Mr Uppals word's and it felt great.
I am just waiting for the final tattoo to match the colour to my other breast, All of this surgery will never take away the fact that I had cancer and was treated for it, and I'm still able to LIVE and be with my children which I'm forever greatfull for. But, it has certainly ensured my mental health and confidence was taken care of to help me deal with the changes.
I can't thank Mr Uppal and the team at the parapet in Windsor and Wexham for everything they have done for me.

March 25, 2025
Unprompted review
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Reply from Uppal Plastic Surgery

The whole team want to thank you for your kind words and we are all touched by your personal story following your diagnosis and tummy flap breast reconstruction.

The team includes the nurses and doctors who treat the breast cancer and the surgeons that undertake the surgery as well as the nurses that look after you on the ward.

You will have come into contact with many many people along your journey and we all work hard to make sure that you get the best care possible.

Complex microsurgery to use the tummy to make a new breast is called a diep flap and is a mandatory requirement to meet national standards of care. It's so important that this service is available locally although the resources are stretched as across the whole of the UK.

All patients should be able to have this type of surgery to avoid breast implants which can go hard and painful after the radiotherapy that is required to treat the breast cancer.

We all want say a big thank you for your kind words and look forward to seeing you again soon.

Rated 5 out of 5 stars

I recently had a breast augmentation…

I recently had a breast augmentation with Mr. Uppal, and I couldn’t be happier with the entire experience. From the very first consultation, he made me feel completely at ease, taking the time to listen to what I wanted and helping me understand all of my options.

The results are absolutely amazing—natural, symmetrical, and exactly what I had hoped for. Mr. Uppal clearly cares about delivering the best outcome for his patients.

What really stood out to me was how accessible and supportive he was throughout the whole process. I was able to contact him at any time with questions or concerns, and he always responded quickly and thoughtfully, which gave me so much peace of mind. Jess was also extremely helpful and kind throughout my entire process, she also gave me a lot of reassurance and helped with any questions or concerns I had.

I genuinely couldn’t recommend Mr. Uppal more highly. He’s not only incredibly skilled, but also kind, professional, and reassuring every step of the way

I can’t thank him enough for the new confidence he has given me!

April 11, 2025
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Maisie
The whole team is delighted that you are happy with the results of your breast surgery. This requires detailed planning including assessing the size, shape and profile of your breast implants.

We use the best quality British made implants which have a lifetime warranty so you have peace of mind that if there is any capsule contracture or any issues they will be replaced without cost.

You can contact me directly at any time if you have any questions or concerns. This ensures that you feel well looked after and can ask questions if you forget something.

Going through plastic surgery is an anxious time and so often I can answer questions that are causing you worry.

The aftercare also is Tailor Made for you so that you can contact me directly at any time.
Thank you for your lovely comment about Jess my new secretary who is really fantastic and supportive.

We're so pleased to hear that this has made such a difference to your life and look forward to seeing you again soon.
Regards
Dr Uppal and Team

Rated 5 out of 5 stars

The care I received in the hospital was…

The care I received in the hospital was beyond anything I could have imagined. Every doctor, nurse, and caregiver treated me with such kindness, patience, and dignity. You didn’t just heal me—you carried me through a time when I couldn’t carry myself. It’s clear that each of you does this work from a place of love, compassion, and true dedication. I felt that in every moment.

Words will never be enough to express how deeply grateful I am. Thank you for giving me my life back. Thank you for reminding me what it feels like to smile from the heart again.

November 17, 2024
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Reply from Uppal Plastic Surgery

Dear Agnieszka
The whole team is truly touched by your words.

We know how important the surgery was for you and we all work hard to make sure that every step of the way we are available to support you and make you feel looked after.
I have got to know you well over the time that we looked after you.

During the consultations before and after surgery, I place great emphasis on listening to your thoughts and aspirations in order to support you through the whole process.

Your journey towards surgery includes consultations where we talked about the surgical plan, as well as the aftercare, where we keep in close contact. In this way we make sure you are recovering well.

Your words indicate that you had a really good experience which we are pleased to hear.

We will pass on your kind words to all the doctors and nurses who looked after you and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Mr Uppal is highly recommended

I am very grateful to you and your incredible team for my reconstructive surgery at Wexham Park Hospital. The care I received was phenomenal and I recovered with my mobility intact. That was very important to me. Your expertise and confidence in my procedure, along with the aftercare your staff gave me, truly helped my recovery process. It was a very painful and invasive procedure, but my excellent care helped me overcome and deal with the aftermath and supported my recovery.

Yours faithfully
Mrs Castle

October 3, 2024
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Ms Castle

We're all so pleased to hear that you have recovered well and are happy with your care. Surgery can be challenging in terms of technical aspects and the recovery.

The whole team work hard to make sure you're well looked after at every stage.

I review your progress daily on the monitoring app that shows your vitals such as blood pressure and pulse while in hospital with alerts if you have any pain or any issue.

You can reach out to me anytime directly if you have any concerns.

The specialist nurses and residents also help as well as the the other consultant plastic surgeons in the department to make sure you get the best outcome possible.

Even when there are problems with recovery, we are there to deal with them and make sure you recover as quickly as possible.

The admin team also work hard to respond to your questions even within limited resources at times.

We understand how important this is to you and as a team we always go the extra mile to make sure you feel looked after.
Regards
Dr Uppal and Team

Rated 1 out of 5 stars

Disappointed with the aftercare

I’ve waited a while to leave this review to ensure I gave my nose the time to heal and ensure my comments were accurate. I personally wouldn't recommend Mr Uppal.

Initially, appointments felt very rushed (I feel I also need to add he completed one of my post-surgery consultations from his car). I also came in with one problem I wanted fixing (slightly wonky nose looking head on) he commented that I had bumps on my nose, seen from a side profile view that I had never noticed. Of course, as soon as it was mentioned I noticed it and wanted it fixed. The nose he created for me on this app was amazing, and I couldn't wait for my surgery as I have been so conscious of my nose of years.

Everything was fine up until post-surgery, the team were quick to respond with admin related questions etc. Mr Uppal also came and said hello to me prior to surgery and double check I was happy with the nose he was going to create. After surgery, he checked on me again, and showed me a photo of the nose he had created during surgery - it looked amazing.

The issue I have is post-surgery and the care provided.
When I took off my nose cast, my nose was very swollen. I emailed straight away to check if this was normal, and they told me to wait and not worry. I understand this, nose swelling is incredibly common post surgery. I continued to follow all the things Mr Uppal had suggested to reduce the swelling.

Fast forward a few months, my nose was still very swollen. I highlighted that it was concerning me as it seemed to be getting bigger and bigger, especially the tip of my nose. Initially, my concerns weren't acknowledged and were often played down in consultations with Mr Uppal. I was told that it was fine and I only think it's super swollen because I look at it everyday.

This continued of a while, until after one consultation where I was told that it was fine and it was just me, I sent a detailed email. I used photos to point out my concerns and documented the 3 main areas that you could see how much my nose was swollen and looked very different from the photo he took post-surgery (and worse than my nose pre-surgery).

From this, my concerns were finally listened to and Mr Uppal admitted there was a lot of swelling and he would give me steroid injections. When I went in for my steroid injections, he commented that there was a lot of scar tissue on my nose contributing to the swelling - something that I had said for months before anything was done about it.

In the end, the steroid injections made some sort of impact, but weren’t a miracle. I truly believe if my concerns were listened to in the beginning, I may have ended up with the nose he had created during surgery.

Overall, the nose he said he was going to create was beautiful but I feel I was let down by the aftercare.

UPDATE: Mr Uppal and his team have reached out to me since posting my review. They have assured me that they have taken my experience into consideration and will amend certain ways or working moving forward.

May 21, 2024
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Ms Ince
Thank you for the taking the time to give us feedback so we can improve our services for patients. The whole team have been in practice for 20 years and we always strive to make sure our patients are happy with every aspect of their surgery and aftercare.
Thank you for confirming that your nose looked amazing after surgery. I'm pleased to hear that you were also happy with all the consultations and assessment before the operation by the surgeon.
We're sorry that the administration did not live up to our high standards due to changes in our office staff.
We explain to all patients that the nose will keep changing for many years after surgery and we are available at any time to treat any problems that may occur. These include offering steroid injections which you have confirmed did help improve scar tissue that had formed around the nose. There are long-term treatments that are available and we are happy to offer this at your convenience. There is no cost for this.
All patients are given my work WhatsApp number so they can communicate directly with me about any issue. Patients can WhatsApp me directly for anything physical or emotional so that we can support you along your cosmetic surgery journey and make sure that you are happy in every way.
Regards
Dr Uppal and Team

Rated 5 out of 5 stars

Mr Uppal the best surgeon in the world

Mr Uppal the best surgeon in the world. He has such empathy for the clients and a lovely gentle nature which is why I wanted to go with him over anybody else. You can trust him with your life!
Although you may pay a higher premium it’s worth every penny as your safety and peace of mind is top priority when you hear the horror stories of today.
Mr Uppal is not only is so comforting after the procedure you know you will be 100 per cent safe in his hands.
His P.A Harriet Moggridge was absolutely fantastic! She saw me through the whole process from start to finish and by the end I felt like she was like family.
Definitely highly recommend this doctor he is a dream come true and a total genius.

December 16, 2024
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Jenny
We were so happy to read your feedback and your positive experience with us.

In particular I was happy to read that you felt I had such empathy for our patients and a lovely gentle nature. This is actually so important and I make sure I go the extra mile to make patients feel comfortable so that they understand what's involved with surgery as this is a challenging time for everyone.

The whole team is committed to making sure that you get the best care possible and recover really well.

The team includes all the doctors and nurses who look after you as well as the administration staff who helped make your appointment as convenient as possible.

I'm pleased to hear that you felt I was comforting which is really important when you are recovering from surgery.

It is normal to have worries and concerns all through the time in the build up to the surgery and after the operation. We know this is the time that you need the most support which is why you can WhatsApp me directly on my mobile number.

This Direct communication gives you peace of mind that you are being looked after extremely well and can ask us any questions at any time.

We are pleased to hear that you are happy with my secretary also and thank you for the recommendation with your words "a dream come true and a total genius."

Rated 5 out of 5 stars

I was listening to

I was listening to. Guided by Mr Uppal personally. All questions answered. The results are both subtle and amazing.

November 13, 2024
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Reply from Uppal Plastic Surgery

Thank you so much for taking the time to write your feedback which we really appreciate. We make sure that we listen to your particular needs and any surgery is tailor made for yourself.
We look forward to seeing you again soon and wish you a speedy recovery.

Rated 1 out of 5 stars

Find someone else and don't use Circle Health Group

I'm early days, 1 week post surgery for lower blepharoplasty, breast reduction and lipo, but so far so good. Mr Uppal explained everything very well prior to my procedures. This is not my first surgery and I have spoken to several surgeons before making a final decision. Its so important to fully trust your surgeon and have a clear dialogue. Mr Uppal also gives u his WhatsApp should u have any concerns prior or post surgery which is very reassuring. To update, I am now 1 year post surgery and extremely disappointed with the outcomes come of my lower blep and breast reduction. My eyes look awful, pinched, lumps and still loose skin. My breast reduction, did nothing apart from give me scars. I'm the same cup size as before, complete waste of time and money. I have given up discussing these issues with Mr Uppal, who, as pleasant as he is, has all the excuses of a politician. I'm escalating my complaint to Level 2 with the Circle Health Group, as they have shown no interest to rectified these issues or offer a refund, so I can find someone competent to fix the problems. Again full of excuses, expecting the customer to just accept it. I will not accept this shocking behaviour and will be contacting CQC. You have been warned ⚠️

October 24, 2024
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Reply from Uppal Plastic Surgery

The whole team is delighted that you have recovered well from quite complex surgery to your eyelids, breasts and abdominal liposuction as you have mentioned. This requires careful planning and I always try my best to ensure that you get the best results possible. This involves detailed planning of your surgery. I always go into great detail to explain with diagrams about exactly what the surgery will involve. I make sure that you get an accelerated recovery program so that you can get back to normal life as quickly as possible. This involves specific advice and recovery measures. We are so pleased that you are happy and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I had a really good experience with Mr…

I had a really good experience with Mr Uppal and his team removing a benign bone tumour from my forehead. He clearly explained the procedure and made me feel at ease. It was a really simple process and the results are great with minimal recovery time. After the operation he set up a WhatsApp conversation so I can contact him anytime with questions etc. I should have got it removed year’s ago! Many thanks.

August 2, 2024
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Reply from Uppal Plastic Surgery

Dear Ms Bellinger
It's great to hear your feedback about your positive experience. We work hard to make sure every aspect of your care is exceptional. This means we make it easy for you to ask us questions and communicate after surgery. Your surgery was performed with the keyhole technique and as a result we got a superb outcome.
We wish you all the best and look forward to seeing you again soon.
Best wishes
Dr Uppal and Team

Rated 5 out of 5 stars

Be Patient

After many years of thinking about having rhinoplasty and having read many reviews I took the plunge and decided to have the surgery with Mr Uppal, I felt super confident after my initial consultation that Mr Uppal was the correct choice he just seemed to know what I wanted not too small just a very natural look.

I had my surgery 10 days ago everything went very smooth Mr Uppal came to see me before and after the surgery to let me know how everything had gone, after initially get very bad swelling things are settling down now I phoned Mr Uppal a couple of times with my concerns about the swelling and he put my mind at rest reassuring me it would be fine and just to be patient, I would have no hesitation in recommending Mr Uppal for anyone thinking of having surgery.

July 22, 2024
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Reply from Uppal Plastic Surgery

Dear Mr MacGregor,
We're so pleased to hear that you have made a good recovery following your recent surgery which was somewhat complex due to its nature.

As we are specialised practice in nose surgery, we were able to deliver the best results possible using microsurgery and minimal access keyhole surgery.

Thank you for your compliment regarding our diligent after-care where we follow your progress on a daily basis using close contact by myself and our team.

Despite the complexity of your surgery, we did not need to use nasal packs inside your nose; these are painful to remove but are still used routinely in hospitals where rhinoplasty is not the focus of the care.

We have thousands of happy patients as a result.

We look forward to seeing you again soon. Pease reach out to me personally or anyone on the team at any time.

Rated 5 out of 5 stars

Mr uppal and he’s secretary Dina have…

Mr uppal and he’s secretary Dina have been amazing in helping me with the best possible care and all I can say is what an amazing experience I have had with them! Highly highly recommend! Mr uppal has given me the nose of my DREAMS and I’m so happy and confident in myself now ! Thankyou so much for making me finally feel so happy with my appearance I will be forever greatful !!!!

July 31, 2024
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Reply from Uppal Plastic Surgery

Dear Elle,

We're so pleased to hear that you are happy with the results of your nose surgery.

At the first consultation I take time to understand your exact needs. Every patient is different and there is no one size fits all.

Following the detailed examination, inside and outside your nose, I use your photos to design your new nose on the computer.

We send these to you so you have lots of time to make your decision at home in your own time.

At the second consultation we go through things again to make sure you understand all the details as well as the risks of surgery.

Once you book surgery, you get my WhatsApp number so that you can communicate easily and get the support you need both before and after surgery.

Of course you can email me which also helps so I can reply to any questions that you may have. You can also call my secretary Dina anytime to answer any questions.

Our support team and hospital pre-assessment will talk to you to discuss any details and make sure you are ready for your operation.

On the day of the operation you see me again and have a chance to chat to the anaesthetist Dr Pattison. She has worked with us for 20 years and is very good at putting you at your ease when things can be rather anxious on the day.

You go home the same day with a small tape bandage on your nose which can be covered with a mask and sunglasses.

We do not use internal bandages up the nose which are uncomfortable and painful to remove.

You only need to wear your nose sticky plasters for five days. These fall off easily in the shower or you can see me personally after one week and I will remove them for you in the clinic.

You had some swelling but it seems that even after five days you are absolutely delighted with the results of your nose surgery.

This is because we use keyhole surgery and micro surgery technology so you have very quick recovery and hardly any swelling.

Your operation was particularly challenging as it was a revision operation where you had previously had a Rhinoplasty.

I have 30 years experience of this complex operation which is an interplay of anatomy and functional internal surgery for your breathing.

We're so pleased that you're happy as we know how much it meant to you.

We look forward to seeing you again soon.

Rated 1 out of 5 stars

Rushed, poor result and little post surgery care

I am writing this review to express my disappointment with the rhinoplasty surgery performed by Mr. Uppal, as well as the overall level of care I received. Initially, I wrote a positive review on Trust Pilot shortly after my surgery, incentivized by the offer of a £50 Amazon voucher. As a 19-year-old student at the time, I hastily wrote that review without fully recovering or digesting the experience.

My initial consultations with Mr. Uppal felt rushed and impersonal, lasting only a few minutes each. At the time, I overlooked these hurried interactions as I was young, naive and desperate to get the surgery done. Looking back now I feel that he did not take the necessary time to thoroughly understand my concerns and expectations.

Following the surgery, I encountered several serious issues. I developed a small septal perforation (hole in septum), and one of my nostrils became so inflamed that I can barely breathe through it (and still can’t 3/4 years later). My overall breathing has deteriorated significantly, forcing me to rely on breathing through my mouth. Visually, my nose remains extremely swollen and wonky, far from the results I had hoped for.

I attempted to address these issues in a follow-up consultation a year or two post-surgery, only to have Mr. Uppal not show up for the virtual appointment. Despite spending £50 for the consultation, no refund was offered. Mr. Uppal later suggested a audio phone call, which I felt was inadequate for conveying my concerns. So I detailed the issues I was experiencing over email (with several images), only to receive what felt like a brief response informing me there was nothing of concern.

Recently, I noticed that my nose bridge has begun to droop at the site of the perforation, which has exacerbated my worries. When I sought another consultation, I was a bit taken back by the increased fee of £150. I emailed Mr. Uppal requesting a reduced fee due to the complications arising from the initial surgery but have yet to receive any response almost two months later.

I am deeply disheartened by the lack of post-surgical care and support. While I understand the inherent risks of surgery, the rushed consultations and inadequate follow-up care have left me feeling neglected and undervalued as a patient. I cannot, in good conscience, recommend Mr. Uppal based on my experience.

July 31, 2024
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Emily,

I am sorry to read this. The team have reviewed your photographs before and after surgery and they show a good improvement.

All patients are given my personal WhatsApp number so you can contact me directly anytime 24 hours a day.

There is absolutely no charge for patients coming back to see me - even 10 years later if they have a problem.

You emailed me directly on rajan@rajanuppal.com and we had a discussion by email to look at the photos you sent me. This support is important for all our patients.

I advised you to come and see me. I'm sorry that you could not attend any appointments to see me after your operation. Surgeons prefer to see patients face to face so we can make a full assessment and continue the care that is required after Rhinoplasty. We are disappointed as you live fairly close to the hospital.

You were given two consultations before surgery where the details of the operation and your exact needs were discussed. We took our time in designing your new nose on the computer where you indicated that you were happy with the plan.

Our records indicate that I tried to phone you on a number of occasions after surgery but could not get through. I have sent you a WhatsApp message today.

We look forward to talking to you soon and resolving everything.

I get to know all my patients really well and I care passionately about making sure that you feel well looked after.

Rated 5 out of 5 stars

Lifechanging

I first broke my nose in 2009, followed by a second break just ten weeks ago. The dual impact on my breathing and confidence was significant, and I knew I needed expert help. From the moment I had my face-to-face appointment with Mr. Uppal, I felt reassured and understood. He spoke to me in depth about the effects of my injuries, not only on my physical health but also on my self-esteem.

Mr. Uppal conducted a thorough assessment to determine if rhinoplasty was the right option for me. He was diligent and meticulous, taking the time to photograph my nose and even providing edited images to show potential results. This visual aid was incredibly helpful in setting my expectations and building my confidence in the procedure.

I had actually researched septorhinoplasty about five years ago and wrote Mr. Uppal's name down on my phone, but I lacked the confidence to go ahead with the surgery. Looking back, I wish I had done it earlier.

The experience with Mr. Uppal’s assistant, Dina, was equally positive. Dina managed all the logistical and payment processes efficiently and was always available on the phone to answer my questions. Her personable approach made the entire process smooth and stress-free.

My second consultation included my wife, during which Mr. Uppal showed her the projected results and addressed our further questions. This collaborative approach was very reassuring for both of us.

On the day of surgery, everything was impressively calm and efficient. I arrived at 8 am, and there was minimal waiting. Both Mr. Uppal and the anaesthetist, Jill Pattison, took the time to see me before the procedure, which helped alleviate any last-minute nerves. The anaesthetic process was surprisingly relaxed and stress-free. Immediately after the surgery, I was well looked after by the nurses (I believe the primary nurse was Ashwini) Clearly, Mr. Uppal has a great team behind this operation.

The results have been nothing short of fantastic. My confidence has soared, and the aftercare provided by Mr. Uppal has been exemplary. We've had numerous video calls where he meticulously checked my progress, asking for regular photos to monitor my healing. The swelling was far less than I expected and began reducing quickly.

For the first time in over 10 years, I can breathe through my nose properly. This has been life-changing. No longer do I walk into a room and worry about where to sit to hide the bend and bump in my nose.

Overall, my experience with Mr. Uppal and his team has been outstanding. The professional, caring, and efficient service has made a profound impact on my life. I highly recommend Mr. Uppal for anyone considering septorhinoplasty.

June 21, 2024
Unprompted review
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Reply from Uppal Plastic Surgery

Dear Mr Davda
The whole team is truly grateful for your very generous words. We are pleased to hear that you've made such a good recovery following your nose surgery.
We try and make sure that your whole patient journey is excellent, from first consultation with Mr Uppal to the hospital admission and the aftercare.
We provide close after-care so that we can support you through your recovery.
Many thanks from the whole team.
Best wishes
Mr Uppal and Team

Rated 5 out of 5 stars

Bilateral mastectomy with immediate reconstruction; Lattissimus Dorsi flap.

I had major surgery and was very well taken care of before, during and after my procedure. I recovered much quicker than I expected and healed very well. I am more than happy with the overall outcome and very grateful to Mr Uppal and the entire medical team for their amazing work.

February 22, 2024
Unprompted review
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Reply from Uppal Plastic Surgery

Thank you for your feedback. The whole team are so pleased that you have recovered well. We look forward to seeing you again soon in the outpatient clinic.

Rated 5 out of 5 stars

Dr.Uppal and his team are incredibly…

Dr.Uppal and his team are incredibly professional. I felt I was in safe hands, good listeners, knowledgeable and I felt I received the best medical care.

April 19, 2024
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Reply from Uppal Plastic Surgery

Thanks so much. We're so happy to hear that you've recovered well.
Best wishes
Mr Uppal and Team

Rated 5 out of 5 stars

Very happy with result

Really happy with my nose 5 weeks post surgery, it’s still sore but healing well. I’m so glad I chose Mr Uppal, I just wanted a few tweaks to my nose shape and still wanted to look like me, results after surgery are much better than the computerised images we made at consultations before surgery. I wish I had, had it done years ago, my confidence has dramatically increased and I’m happy with photos and having conversations with people without feeling self conscious, it’s changed my life

April 8, 2024
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Reply from Uppal Plastic Surgery

Many thanks for your feedback which the whole team find really valuable. We are so happy to hear that you are pleased with the outcome of your nose surgery. This is a complex journey involving a lot of photo planning with you before surgery and close after-care. We look forward to seeing you again soon.

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