Robert Davies & Brooke Palmer helped me secure a new property management position. They were both so helpful & supportive. I mostly dealt with Brooke to begin with and then she asked Robert to step in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been working for Randstad for 4 and a half years. My experience of working for them is an extremely positive one. I always have work through Randstad, my manager has been extremely helpful a... See more
Company replied
The interview and onboarding process was very efficient, and the staff were extremely friendly. Jonathan, in particular, was amazing throughout the whole process. He was very approachable, kept me i... See more
Company replied
Company details
Written by the company
Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in your life and we want to help you find work that feels good. As the No.1 recruitment agency in the world, we’ll help you continue to grow as your needs and ambitions change. Our specialist consultants across the UK are experts in their local markets. Working across over 70 branches in England, Scotland, Wales and Northern Ireland our teams are focused on matching the right candidate with the right workplace.
Contact info
Randstad, 450 Capability Green, LU1 3LU, Luton, United Kingdom
- www.randstad.co.uk
3.4
Average
662 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
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I was employed as an assembly operative…
I was employed as an assembly operative at Randstad with a 9-month contract, but I was unexpectedly laid off without any explanation or notice. I was called into the office and told to go home, leaving me without any support or guidance. This sudden termination has put a significant strain on my family and financial situation. I expected better communication and professionalism from a reputable company. I would not recommend Randstad based on my experience.
October 10, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for sharing your feedback on Randstad's services here on Trustpilot.
We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.
With your permission, we'd love the opportunity to discuss your feedback in more detail, understand the details of your assignment and try to help where we can.
If you'd like to have a chat, please reach out to us at customersupport@randstad.co.uk at any time.
Kind Regards
Abbie
Terrible company to work for
Hired by Randstad Education Liverpool for an 8 to 9-month position, but they abruptly ended the assignment after just one month without explanation. Completely dishonest and deceptive
October 18, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for sharing your feedback with us on Trust Pilot.
We are very sorry to hear about the poor experience received whilst working with Randstad Education. It's very important to us to have the fundamental aspects of communication right with our clients, so we're disappointed to hear that we didn't hit the mark this time. So we can ensure that your feedback is delivered to the relevant teams, we'd love to hear from you to learn more about your experience.
Please reach out to our Talent Experience Team at customersupport@randstad.co.uk at your earliest convenience.
Thank you, we look forward to hearing from you.
Regards,
Gayathri R
Can't give a lower score
Can't give a lower score
Unbelievable unprofessional company, offered a job to which I agreed - gave them everything they asked for certificates cv etc and they ghost me. No apology no job just gone. DO NOT trust this company
October 10, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavors.
Kind Regards,
Gayathri R
Working with Randstad has been amazing…
Working with Randstad has been amazing but most of all working with Sheryl she has always helped me whenever I needed, always answers my emails and calls straight away and never failed to help me find a job.
Randstad is such a good company to work with and they will do anything to help you.
October 9, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thanks for the great review you took the time to write for us!
It's great to hear how Sheryl assisted and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see.
Good luck in the new venture, fingers crossed from all of us at Randstad!
Regards,
Gayathri R
False promises and fake work.
Time and time again I was promised labouring work, they've sent me to sites and there's been no jobs, they said I had jobs on a Friday just to not give me the postcode then when it comes to Monday that's has gone on for months, ill message asking and the jobs already been taken so I phone up and get a rude reply, meanwhile im not paying bills, spending money on travel from Margate to places like Canterbury, Whitstable, birchington etc... i really cant afford to be doing that, even got me to spend money on new ppe just to mug me off again, its not just this agency all agencies seem to be like it but 4 months ago I was living a good life no worries and now I'm in debt don't have work because I've been messed around so much and it actually drove me to a mental breakdown so for anyone who reads this please don't make this same mistake, there useless don't care about you and who it effect you, you'd think with comission and the money there on they'd be better at there jobs and maybe take a bit more care. i know you dont have to worry you earn money weather or not you get people work but not caring and messing people around and giving them false hope is not on, I'd actually sue them if I could completely ruined my life. Thank you!!!!!!!
August 2, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for sharing your feedback of Randstad's services here on Trustpilot.
We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.
With your permission, we'd love the opportunity to discuss your feedback in more detail, understand the details of your assignment and try to help where we can.
Kind Regards
Abbie
A company that is not respecting the…
A company that is not respecting the practitioners that should represent on the market..knows nothing ..like ZERO (other than to express me "demands" from stupid bosses and companies)!!! Has no idea what my education on my resume is...what costs what..impacts practitioners more than you would actually earn anything .... does a mockery on you...makes YOU chase others and be in loss with money ...and then wants to make a living on my expensive education and 20 years of study with 8 academia in architecture...that is randstad in the continent.... a LOOSER!!! Your very welcome for the feedback. Also mini skirties are not compensating you shitting on MY LIFE WORK AND EDUCATION and wishing to make money on DESTROYING MY LIVING AND FUTURE with theor economic impacts and lazy attitudes!!! 😡😡😡😡 I do NEVER WANT TO SEE THESE LAZY LIERS EVER!!!! 😪
October 2, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavours.
Kind Regards
Abbie
I was promised a role but this was bogus
I was promised a job with Optima Legal, but after a time-wasting several month boarding and interview and onboarding process, it became apparent that this offer was a bogus scam, or insincere at best.
October 1, 2023
Unprompted review
Reply from Randstad UK
Hello,
Thank you for sharing your feedback of Randstad's services here on Trustpilot.
We are sorry to hear about the lengthy experience interview and onboarding process. Are you able to provide more information regarding the scam and i will pass this over to the relevant department?
Thank you
Abbie
good at her job and helpful nice to…
good at her job and helpful nice to speak to and frendley. why is it we git a nice lady thy dont stay long
September 18, 2024
Unprompted review
Reply from Randstad UK
Hi Keith,
Thank you for taking the time to write us a review! We appreciate you taking the time to leave a lovely comment.
Are you able to share who you would be referring to and i can pass this onto the consultant.
Thank you
Abbie
My interaction with Rachel Brown...
My interaction with Rachel Brown over the phone when I called in to inquire about my application is what every customer would want. Her communication and willingness to listen patiently and direct me accordingly was top-notch. It was my first interaction with a representative of Randstad and she portrayed the image of the company very well. They have a wonderful treasure in Rachel, in their company. Kudos to her and Randstad.
September 18, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thanks for the great review you took the time to write for us!
It's great to hear how Rachel assisted and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see.
Thank you
Abbie
I have now worked for Ranstad for 6…
I have now worked for Ranstad for 6 months and have yet to meet anyone from this faceless company. Communication is therefore all by Email and response times are painfully slow. Their holiday system is awful and requires you to contact them every time for a balanced, before you can book
September 18, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavours.
Thank you
Abbie
Great assistance and very helpful
My call was answered quickly and efficiently by Teja. He advised clearly and efficiently all I needed to know about remaining holidays I had left and booked them without problem. Thank you
September 10, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thanks for the review, it is great to hear how Teja has assisted you in such a professional and helpful manner. We value all feedback as we use it to help us improve our services to all; We really appreciate it!
Thank you
Abbie
I got a job I hadn't applied for thanks…
I got a job I hadn't applied for thanks to Randstadt!
They found me and convinced I was a perfect match for a position they had been hired to fill.
The process was smooth and they provided just the right support.
September 6, 2024
Unprompted review
Reply from Randstad UK
Hello Marta,
Thank you so much for taking the time to write a review for Randstad! We shall certainly feed this glowing feedback to the team and let them know! Here at Randstad, we really appreciate any feedback as it helps us positively develop the quality of service we offer to all our candidates. We look forward to working with you next year!
Thank you
Abbie
Disorganised and Incompetent: A disappointing experience with Randstad
I recently accepted a nursing position through Randstad in Newcastle, but unfortunately, I had to resign after just four weeks due to their incompetence. The entire experience was extremely disappointing. The agency was highly disorganised and lacked the expertise needed to manage their responsibilities effectively. In hindsight, I wish I had trusted my initial instincts instead of giving them the benefit of the doubt. I can not recommend their services to anyone. The only thing they seemed proficient at was making excuses.
August 16, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavours. Kind Regards
Very professional and friendly and always available…
Very friendly and always available staff. Personally whenever I needed helped I got it. Specially working with Yulia, she is professional and always there to help. I will definitely recommend Randstad.
July 15, 2024
Unprompted review
Reply from Randstad UK
Hi AK,
Thank you very much for your 5* Review of Randstad on Trustpilot. We're delighted to hear that Yulia provided a professional & helpful service! We very much look forward to continuing to work with you in future!
Months of applying for a health trust…
Months of applying for a health trust administrator job in Belfast and no reply. I decided to call them and was told don’t call us we’ll call you. Months of applying for a health trust administrator job in Belfast and no reply. I decided to call them and was told don’t call us we’ll call you..
August 13, 2024
Unprompted review
Reply from Randstad UK
Hi James,
Thank you for taking the time to complete a review of Randstad's services here on Trustpilot. We're sorry to hear of your experience when speaking with our recruitment team. We understand the importance of a reliable professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.
If you would like to, please reach out to us at talentexperience@randstad.co.uk, where we will be happy to look into this for you.
this company constantly send messages…
this company constantly send messages from different numbers so blocking them does not stop messages , also texting stop to the number given with the code they say use after 5 attempts does not stop messages, do not sign up unless you like being stalked , I have just emailed and given the inform that was in this review ie that you won't stop sending me messages from different phone numbers even though i have texted the stop number several times
August 8, 2024
Unprompted review
Reply from Randstad UK
Hi David,
Thank you for your review of Randstad. We're sorry to hear of the experience you have been receiving, and are committed to ensuring that we resolve any outstanding matters as soon as possible, and ensuring compliance with all GDPR Practices.
With your permission, we'd like to request you contact us at your earliest convenience so we can discuss the matters in more detail and ensure a swift resolution. We've reached out to you via Trustpilot to obtain some further information. Alternatively, please email us at talentexperience@randstad.co.uk, and we'll be on hand to help when you're ready.
We look forward to hearing from you soon. Kind Regards
Refer A Friend
Ive been on the Randstad Edinburgh books for over a year now .At the end of May this year i suggested to a former colleague he should apply for a position with Randstad.He went through the interview process and got a job. I have sent emails/ phone calls enquiring about the refer a friend scheme Randstad offer,and have heard nothing back from any of tge consultants i work with. Pretty poor way to treat an employee
June 14, 2024
Unprompted review
Reply from Randstad UK
Hi Mr O'Neill,
Thank you for writing a review of Randstad here on Trustpilot. We're sorry to hear of your experience in using a referral programme with us. With your permission, we'd like to look into this with you to understand where things haven't gone quite right, and look to resolve the matter as soon as possible.
We've asked for more information from you via Trustpilot, or alternatively, at your convenience, we'd like to ask you to reach out to us at talentexperience@randstad.co.uk, where we'll be on hand to help.
Thank you, we look forward to hearing from you soon. Kind Regards
poor communication
Very poor communication and not very good with updating through emails
Short notices
But pleasant and well mannered team
August 5, 2024
Unprompted review
Reply from Randstad UK
Hi Jack,
Thank you for taking the time to write a review of Randstad on Trustpilot. We are grateful to receive constructive feedback on our services, and will be taking onboard the information you have provided around poor communication through our emails, as we aim to improve our services to all in future.
If you wish to discuss any of your feedback in more detail, please reach out to us at talentexperience@randstad.co.uk, and we'll be happy to help.
Kind Regards
I installed the Randstad app and was…
I installed the Randstad app and was working through the paperwork when I had a problem. I called every number in my area and left three messages. Not one response. Out of SEVEN calls altogether, I was sent to a call center in Mumbai or something because I couldn't understand a word. First, she had me on speaker and it never got better from there. Two hang ups later and I am so upset. If you're looking for work, I would not recommend Randstad!
August 2, 2024
Unprompted review
Reply from Randstad UK
Hi Jerry,
Thank you for sharing feedback on your experience with Randstad. We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable, professional, and communicative service and we are disappointed when we hear that things haven’t gone quite right.
With your permission, we'd like the opportunity to help resolve any outstanding matters, ensuring that any problems you are having with our onboarding are resolved without any further delay. At your earliest convenience, please reach out to us at talentexperience@randstad.co.uk, and we'll be on hand to help. We've also asked for your information via Trustpilot.
Thank you, we look forward to hearing from you.
Keep up the good work, Ms. Avula
Ms. Avula has been diligent and helpful in trying to get me employment. Despite some delays occurring as a result of my schedule with other interviews, I welcome the opportunity to become yet again a Randstad employee whenever possible.
August 2, 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for your positive review of us on Trustpilot. We're glad to have you back with us and look forward to finding that perfect role for you. All of us wish you the best of luck with your upcoming interviews!
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