Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
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The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful... See more
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Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
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Replied to 100% of negative reviews
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I loved the process and the ring looks…
I loved the process and the ring looks amazing!!!
June 23, 2026
Reply from Rare Carat
Hi Johnathan!
Thank you for sharing this! We are glad the experience felt enjoyable from start to finish and that the ring looks amazing.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Great experience
Great experience. Spoke with a rep got a bunch of assistance and examples for ideas. Arrived as scheduled. Love it.
June 23, 2026
Reply from Rare Carat
Hi Anthony!
Thank you for sharing your experience!
We are glad the team could help answer questions and provide examples to make the decision process easier. Knowing everything arrived as expected and that you love it means a lot to us.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there!
We are happy to hear this! Providing a smooth and supportive experience is something the team takes great pride in, so your feedback means a lot.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
It’s a sparkler ❤️
Love my ring! Great quality fast service and a great company to work with!
June 22, 2026
Reply from Rare Carat
Hi Denise!
Thank you for the kind words!
We are happy to hear the ring has the sparkle you were hoping for and that you had such a positive experience working with the team.
Thank you for choosing Rare Carat and sharing your experience!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The ring was beautiful and the service…
The ring was beautiful and the service was quick and easy
June 22, 2026
Reply from Rare Carat
Hi there Nathan!
It is wonderful to know the ring met your expectations and that the process felt simple and efficient from start to finish.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The ring is beautiful delivery and…
The ring is beautiful delivery and customer support 5 stars the look on her face was everything I was hoping for thanks highly recommended
June 22, 2026
Reply from Rare Carat
Hi Marc!
Thank you for sharing this with us!
We are glad the ring, delivery experience, and customer support all met your expectations. Most importantly, hearing that her reaction was exactly what you were hoping for is wonderful to know.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Great customer service
Great customer service, beautiful rings, exactly what I was wanting
June 22, 2026
Reply from Rare Carat
Hi there,
We are so happy to hear that!
Knowing the ring was exactly what you were hoping for and that the customer service stood out to you makes this especially rewarding to hear.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Sensational!
The overall experience was never overwhelming, and the quality and service was amazing!
April 27, 2026
Reply from Rare Carat
Hi Lance!
Thank you for this wonderful feedback!
We are glad the experience felt comfortable from beginning to end and that the quality and service exceeded expectations. That balance is something we work hard to provide every day.
Thank you for trusting Rare Carat with your purchase!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Perfect experience
Perfect experience! I had to change my order just a few days before the ring shipped, and the process went very smooth. Great customer service! The ring turned out absolutely beautiful. She said yes! Highly recommend Rare Carat.
June 21, 2026
Reply from Rare Carat
Hi there Derek!
We are so happy everything came together perfectly.
Last minute changes can feel stressful, so it is great to hear the process stayed smooth, and the team was able to help every step of the way. Most importantly, congratulations on your engagement!
Thank you for trusting Rare Carat with such a meaningful purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Ring came as the image was presented…
Ring came as the image was presented and is exactly what we wanted
June 21, 2026
Reply from Rare Carat
Hi there Justin!
This is wonderful to hear!
We are so glad the ring arrived exactly as pictured and was everything you were hoping for. Creating a seamless and trustworthy experience is something the team takes great pride in.
Thank you for trusting Rare Carat with such a meaningful purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great Experience
First… Felt I really got a good value for my money… Secondly, the customer service if there was any question or something I needed their response was professional, quick, and sincere.
June 21, 2026
Reply from Rare Carat
Hi John!
We really appreciate you sharing this!
Providing exceptional value alongside responsive and sincere customer care is exactly what we strive for, so your feedback means a great deal to the team.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
I love my ring
I love my ring! Rare Carat made it easy and affordable to have a gorgeous, high quality diamond ring!
June 21, 2026
Reply from Rare Carat
Hi there Alyssa!
This is exactly the kind of experience we hope to provide. Helping customers find beautiful, high quality rings while making the process easy and approachable is at the heart of what we do.
Thank you for trusting Rare Carat with your purchase and sharing your experience!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Perfect Experience
I needed to change my shipping address, and the Rare Carat team was extremely fast and accommodating. Everything arrived as expected. I highly suggest using them for a ring!
June 21, 2026
Reply from Rare Carat
Hi there Logan!
What wonderful feedback!
We are delighted the team could quickly accommodate your shipping update and help make the process easy and stress-free. It is especially rewarding to know everything arrived exactly as planned.
Thank you for choosing Rare Carat and sharing your experience!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
super worth it
Took a while to get but super worth it.
Slightly out of my price range but again super worth it.
I held on to the ring for another month before proposing but the ring was a HIT!
Although not a full carat diamond, the diamond is pretty good size. Overall it was received well with much love and this was honestly an easy process
June 20, 2026
Reply from Rare Carat
Hi Ashley!
This made us smile!
We are delighted that the ring was so well received and that the entire experience felt simple and enjoyable. Most importantly, we love hearing that it brought so much happiness when the time finally came to propose.
Thank you for allowing Rare Carat to be part of such a special moment!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
It came out amazing
June 20, 2026
Reply from Rare Carat
Hi there Grant!
We really appreciate you sharing this. Knowing the final result exceeded expectations means a lot to the team.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The return policy is amazing since…
The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful and patient. I worked with Lawrence on three occasions in selecting natural mined large carat diamond pieces. I highly recommend Lawrence for his expertise and knowledge as a GIA GG, and for his kindness.
In my opinion, Rare Carat is the way to go. They strive to make you happy!
April 10, 2026
Reply from Rare Carat
Hi Cynthia,
This is wonderful to read!
We are so glad the return policy gave you added confidence when purchasing fine jewelry online. Creating a transparent and comfortable experience is incredibly important to us, and we are happy that Lawrence’s expertise, patience, and support made such a positive impact.
Thank you for trusting Rare Carat with these meaningful pieces and for your continued recommendation!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great looking engagement ring!
The ring came out looking amazing! I’ll be proposing later this year so I wanted to make sure I had the perfect ring going into it, and Rare Carat made that process simple to navigate. The customer service thus far has been very helpful and attentive.
June 18, 2026
Reply from Rare Carat
Hi Reese!
We really appreciate you sharing this!
Preparing for a proposal is such an exciting time, and we are honored that Rare Carat could help you find the perfect ring. It is also wonderful to hear that the team’s support and attentiveness made the experience even better.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The best experience I could’ve…
The best experience I could’ve imagined. When I was still shopping around at other jewelers I called to ask a couple questions and spoke to a rep and they sold me on Rare Carat with how nice and professional they were I couldn’t have asked for a better purchasing experience
April 20, 2026
Reply from Rare Carat
Hi Ryan!
This is exactly the kind of experience we hope to create!
We are delighted that the team’s professionalism and friendliness helped make such an important decision easier, and that the entire purchasing experience exceeded expectations.
Thank you for trusting Rare Carat with your purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
I am very happy with my experience…
I was very happy with my experience buying from Rare Carat. It was great to be able to pick out a diamond and a setting separately. There is a great selection of both and it helped me to be able to see all of the characteristics of each individual diamond. As a non-expert who doesn't have a trained eye, I felt more confident in my purchase than if I had gone and picked out a ring that was already made at a jewelry store. The resources and information available on the Rare Carat site are very helpful, the service was great and the time to create the ring and have it delivered was quick. I love that they offer free resizing. Overall I am very pleased with my purchase and my fiancee loves her ring!
June 17, 2026
Reply from Rare Carat
Hi Jacob,
This is wonderful to read!
We are so glad the ability to choose the diamond and setting separately helped you feel confident throughout the process. Making diamond education approachable and transparent is something we care deeply about, especially for customers making such an important purchase. Most importantly, we are delighted that your fiancée loves her ring.
Thank you for trusting Rare Carat with such a meaningful milestone. We truly appreciate your support!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great experience with Rare Carat…
Great experience with Rare Carat staff!! And their jewelry is impeccable to say the least!! They have a forever customer with me!!
October 15, 2025
Reply from Rare Carat
Hi Selina,
What wonderful feedback! We are thrilled to hear that the quality of your jewelry and the support from the team made this such a memorable experience.
Thank you for trusting Rare Carat, and we look forward to helping you again in the future!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
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