Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
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The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful... See more
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Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The design team was super friendly and…
The design team was super friendly and accommodated all of my requests. I felt like a valued customer during the entire process and was able to create exactly what I wanted!
June 17, 2026
Reply from Rare Carat
Hi Maxwell,
This made us smile!
We are delighted that the experience felt supportive and collaborative from beginning to end. Helping customers create exactly what they envision is one of our favorite parts of what we do.
Thank you for choosing Rare Carat and sharing your experience!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The bling does not disappoint!
Being able to search, sort, and choose a beautiful stone and setting within my budget, and within the parameters I desired, was super simple, not to mention exciting. I was notified all along the way, and delivery of the ring was a promised-- right on time, and even more gorgeous than I even dreamed. The WOW factor far exceeded my expectations and the value for the money was well worth it. Highly recommend.
May 18, 2026
Reply from Rare Carat
Hi Mele!
This is wonderful to read!
We are so glad the search and customization process felt simple, exciting, and helped you find the perfect combination within your budget. Knowing the ring arrived on time and exceeded your expectations means so much to the team.
Thank you for trusting Rare Carat with such a meaningful purchase. We truly appreciate your recommendation.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Amazing process
From answering questions about clarity, cut, and shape to ordering an engraved ring and having it shipped to a certified spot for me to pick up, rare carat has done a wonderful job. She loves it and so does her friends, but she loves it. I'd definitely recommend. It's a hub of knowledge and I spent like 2 years on the site waiting for the right lady to use it for.
May 11, 2026
Reply from Rare Carat
Hi there Gerald,
This is exactly the kind of experience we hope to create!
Helping customers learn, compare, and take their time finding the right ring is at the heart of what we do. We are delighted that all your research led to a ring she truly loves.
Thank you for allowing Rare Carat to be part of this special chapter and for your recommendation!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
The buying process was very easy
The buying process was very easy, and the ring looks exactly as pictured. I couldn't be happier, and neither could my fiancee
June 15, 2026
Reply from Rare Carat
Hi there Eric!
This is wonderful to hear!
We are so glad the buying process felt easy and that the ring arrived exactly as pictured. Most importantly, knowing that both you and your fiancée are so happy means the world to the team.
Thank you for trusting Rare Carat with such a meaningful purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
As I’m sure most people are unsure…
As I’m sure most people are unsure whether to spend thousands of dollars on an online purchase for a diamond they’ve never seen. Well.. I was no different.. hesitant and apprehensive. However, once I receive my diamond in the mail it was even better looking in person and under the natural rays of the sun. The diamond came in an awesome box beautifully represented along with its GIA certification. I highly recommend this company and will be buying from them in the future thanks rare carat
May 1, 2026
Reply from Rare Carat
Hi there John!
Your review means so much to the team!
We understand that purchasing a diamond online can feel uncertain at first, which is why transparency and trust are so important to us. We are delighted that the diamond impressed you in person and that the overall presentation made the experience feel special.
Thank you for trusting Rare Carat with such an important purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Awesome ring cannot wait to get wedding…
Awesome ring cannot wait to get wedding band and more earrings. The customer service from Jennifer was amazing you guys are extremely lucky to have a employee like her
June 15, 2026
Reply from Rare Carat
Hi Miguel!
We really appreciate you sharing this!
It is wonderful to hear how much you love your ring, and we are excited that you are planning to return for your wedding band and earrings. Jennifer will be delighted to hear that her support made such a positive impact on your experience.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Thank you for your most excellent…
Thank you for your most excellent attention to my needs and the beautiful diamond!
June 15, 2026
Reply from Rare Carat
Hi Arlene!
You are most welcome!
We are so glad the team could provide the attention and support you were looking for, and that you are happy with your beautiful diamond.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Rare Carat experience
Saved close to $4000. Very transparent and informative especially during the ordering process.
May 11, 2026
Reply from Rare Carat
Hi Anthony!
Your feedback means a lot to the team!
We are happy to hear the process felt transparent from start to finish and that you found exceptional value in your purchase. Helping customers shop confidently is something we truly care about.
Thank you for choosing Rare Carat and sharing your experience!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Beautiful ring
Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the ring is outstanding. Shines like crazy and everyone asks her where she got it at. my friends ask if i paid over 7k for it cause its big and beautiful. Thank you for the easy experience
June 15, 2026
Reply from Rare Carat
Hi there Gary!
We really appreciate you sharing this. It is fantastic to hear the ring made such a strong impression and that your fiancée loves it. We are also happy the team could quickly assist with the resize and make the process easy from start to finish.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The customer service has been great
The customer service has been great. My wifes ring is beautiful and she loves it. Mine needs to be resized and the process is moving along very well .
June 14, 2026
Reply from Rare Carat
Hi Michael!
Your kind words mean a lot to the team!
We are so happy your wife is enjoying her ring, and it is great to hear that your resizing process is progressing smoothly. Supporting our customers every step of the way is incredibly important to us.
Thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The beautiful diamond arrived promptly…
The beautiful diamond arrived promptly and was safely and discreetly packaged.
Your follow up email set a good tone and the entire experience gave me the confidence necessary to use and recommend your company again.
Thanks.
FR
June 14, 2026
Reply from Rare Carat
Hi there Franklyn!
We really appreciate you sharing this!
It is wonderful to know the delivery experience, thoughtful communication, and overall process helped build confidence in your purchase. Knowing you would recommend Rare Carat and shop with us again is one of the highest compliments we could receive.
Thank you for trusting Rare Carat with your purchase!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Transparency
Transparency, capability to compare diamonds across sellers, the ability to get a very detailed view of what each gems characteristics are, customer service, communication. I am very happy with my purchase.
May 28, 2026
Unprompted review
Rare carrot customization is…
Rare carrot customization is phenomenal. Service is great and the price is very reasonable. Highly recommend over other online jewelers!
June 14, 2026
Reply from Rare Carat
Hi there!
This is wonderful feedback to receive!
We are delighted that the customization process, customer service, and overall value made such a positive impression. Recommendations like yours mean so much to the team.
Thank you for placing your trust in Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Easy to build what i wanted
Easy to build what i wanted, Fast delivery and it was what i expected...
June 13, 2026
Reply from Rare Carat
Hi Michael!
We really appreciate you sharing this!
It is great to know the customization process felt simple, the delivery was fast, and everything arrived just as you expected.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The ring looks absolutely stunning
The ring looks absolutely stunning! I am so proud to have had such an incredible ring made by Rare Carat—from diamond selection to bezel/ring design. It’s simply a perfect ring!
June 13, 2026
Reply from Rare Carat
Hi Jorge!
This is exactly the kind of feedback we love to receive. Creating a ring that feels personal and beautifully crafted is what the team strives for every day, and we are delighted that yours turned out so perfectly.
Thank you for allowing Rare Carat to be part of this special purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Brilliant quality and craftsmanship
Brilliant quality and craftsmanship, I'm sure my sweetie is gonna love it! 😊 It was also shipped very securely, with a very sturdy box, without obvious branding on it.
May 25, 2026
Reply from Rare Carat
Hi there James!
We are glad the ring exceeded expectations in both quality and craftsmanship, and that the secure packaging helped ensure a smooth delivery experience. We hope your sweetie loves it and enjoys it for years to come.
Thank you for trusting Rare Carat with such a special purchase!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Just Perfect
I wasn't so sure about how authentic it is, as it was my first buy from you, I took it to a jeweler to double check and everything was just perfect.
June 12, 2026
Reply from Rare Carat
Hi Tamer!
Your feedback means a lot to us!
We understand that a first purchase can feel uncertain, which is why we work hard to provide quality, transparency, and peace of mind throughout the process. We are delighted that everything met your expectations when independently reviewed.
Thank you for choosing Rare Carat and sharing your experience!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Joshua!
We are so glad to hear this. Creating a comfortable, no pressure experience while helping customers find a beautiful piece is exactly what the team strives for. We are delighted that both the ring and the process left such a positive impression.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Rare Carrat my 2 Carrat engagement ring.
Rare Carrat , from beginning to end, it was easy. I designed my ring, placed my order, and the customer service was great!! They kept me informed every step of the way, as they made my ring, and then mailed it overnight for me to sign for it. It was even more beautiful 😍 than I thought it would be. I absolutely love it. They also insured it for me, they also sent a free pair of stud earrings for free. We are very pleased, and we will definitely purchase from them again.
May 8, 2026
Reply from Rare Carat
Hi Laurie!
We really appreciate you sharing such thoughtful feedback!
It is wonderful to hear that designing your ring was a smooth experience and that the team kept you informed every step of the way. We are especially happy that the ring was even more beautiful than you imagined and that the additional touches helped make the experience memorable.
Thank you for choosing Rare Carat and for placing your trust in us. We look forward to seeing you again!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Very very Good
June 10, 2026
Reply from Rare Carat
Hi Joseph!
This is wonderful to hear. We truly appreciate your feedback and are happy that your experience with Rare Carat was such a positive one.
Thank you for trusting Rare Carat with your purchase!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
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