Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
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The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful... See more
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Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great communication at a great price
Great communication at a great price! Got the ring in the mail and it looks great. My only complaint would be the scribe lettering was small and hard to read but not a big deal for me overall.
June 7, 2026
Reply from Rare Carat
Hi Chase,
We really appreciate you sharing this!
We are glad the communication, value, and final ring all met your expectations and that the piece looked great when it arrived. We also appreciate your feedback regarding the inscription and are happy to hear it did not take away from your overall experience.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Jake!
We are so glad to hear you had a great experience. Providing a smooth, enjoyable process is always the team’s goal, and your feedback means a lot.
Thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
It came at a good time and looked great
June 6, 2026
Reply from Rare Carat
Hi Timothy!
We really appreciate you sharing this. It is great to know your order arrived on time and looked exactly as you hoped.
Thank you for placing your trust in Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Sales rep was able to help me with my… ring
Sales rep was able to help me with my custom ring. Everything was fast and simple.
June 5, 2026
Reply from Rare Carat
Hi Darren!
This is wonderful feedback to receive. We are happy the team was able to help bring your custom ring together and make the process feel smooth from start to finish.
Thank you for choosing Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Super fast preparation and beautiful…
Super fast preparation and beautiful ring choices to choose from.
June 4, 2026
Reply from Rare Carat
Hi Nicolas,
We really appreciate you sharing this!
A smooth timeline and a strong selection are both important parts of the Rare Carat experience, and we are glad they stood out to you.
Thank you for placing your trust in Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Beautiful ring
Beautiful ring - wonderful quality and presentation. Great communication and easy process.
May 4, 2026
Reply from Rare Carat
Hi there!
This is lovely feedback to receive!
We are happy to hear the ring exceeded expectations in both quality and presentation, and that the process felt smooth and straightforward along the way.
Thank you for allowing Rare Carat to be part of your purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
My Fiancé loved the ring
My Fiancé loved the ring! She smiles every time she thinks about it. Sizing was perfect, nothing out of place. The customer service was awesome. I requested a material change after I placed my order. I made the payment and the change was made. Delivery was quick once the ring was created. Nothing but good things.
June 4, 2026
Reply from Rare Carat
Hi Alexcus!
This means so much to the team!
An engagement ring should feel beautiful, personal, and just right in every detail, so it is wonderful to hear your fiancée loves it and the fit was perfect. We are also glad the team could support the material change and make the rest of the process feel easy.
Thank you for allowing Rare Carat to be part of this special moment!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
received the ring with no issues
June 3, 2026
Reply from Rare Carat
Hi Genaro!
We are glad to hear the ring arrived smoothly and without any issues. The team always wants delivery to feel simple, secure, and easy from start to finish.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Segei!
Your note means a lot to the team. We are happy to know we could provide the kind of service and care you were hoping for.
Thank you for choosing Rare Carat and sharing your experience!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Ashley!
We really appreciate you sharing this. It is great to hear your order arrived exactly as expected and that the value stood out.
Thank you for choosing Rare Carat and for placing your trust in us!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Absolutely perfect
Absolutely perfect! I can’t express enough how easy this process was. The ring is exactly what I was looking for and perhaps even exceeding my expectations. I would 100 percent make a purchase from Rare Carat again. Highly recommend. Easy, quick, perfect.
June 3, 2026
Reply from Rare Carat
Hi Kevin!
This is exactly the kind of experience we hope to create!
A smooth process, a beautiful ring, and a result that feels even better than expected are all things the team works hard to deliver. We are so glad everything came together so perfectly for you.
Thank you for allowing Rare Carat to be part of this purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Great service
Great service. Team members are super helpful with answering questions and finding other options for you to choose from. Also, super kind. If your having trouble don't be afraid to get in touch with them they can really help.
June 3, 2026
Reply from Rare Carat
Hi Emrick!
We really appreciate you sharing this!
It is wonderful to hear the team was helpful, kind, and able to support you with questions and alternative options. That guidance is such an important part of helping customers feel confident in their choice.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great place to purchase your love one a perfect gift.…
My wife truly love the ring and it came in safe enclosed packaging.I also love the effort of the staff making sure the item is sealed and in perfect condition plus leaving the thank you letter.I will but again and will be a regular customer.
June 2, 2026
Reply from Rare Carat
Hi Maya,
This is wonderful to read!
We are so glad your wife loves the ring and that the secure packaging, careful presentation, and thank you note helped make the experience feel special. The team truly appreciates your kind words and would be happy to help again whenever the time is right.
Thank you for trusting Rare Carat with such a meaningful gift!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
My fiancés engagement ring is…
My fiancés engagement ring is beautiful! The customer service and shipping was prompt and very helpful
June 2, 2026
Reply from Rare Carat
Hi Audrey!
We really appreciate you sharing this!
An engagement ring is such an important piece, and it is great to know the service, shipping, and final ring all came together smoothly.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The whole process from ordering the…
The whole process from ordering the ring, to getting the ring was fast, easy, and efficient. I had no problems. The ring turned out beautiful. Better than I expected.
June 2, 2026
Reply from Rare Carat
Hi Marlene!
This is wonderful to hear!
We are so glad the process felt fast, easy, and efficient from start to finish. Knowing the ring exceeded your expectations and arrived even more beautiful than anticipated means so much to the team.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
She loves it and she said yes
She loves it and she said yes! The quality is amazing and the correct diamond was sent out!
June 2, 2026
Reply from Rare Carat
Hi Alexander!
Congratulations on the proposal!
We are so happy to hear she loves the ring and said yes. It is wonderful knowing the quality stood out and that the correct diamond arrived as expected.
Thank you for trusting Rare Carat with such a meaningful moment!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
To all the kitties I've loved before
I love my small (less than a carat) heart-shaped diamond ring. I wanted it as a memorial to all the cats who blessed me with their presence during my life. The diamond is of great quality and the sparkle drives my eyes down to the stone and I remember them all again!
May 1, 2026
Reply from Rare Carat
Hi there!
This is such a beautiful reason to choose a heart-shaped diamond!
We are so glad the ring feels meaningful and that the quality and sparkle help honor such special memories in a personal way. The team truly appreciates Rare Carat being trusted with a piece that carries so much love.
Thank you for allowing us to be part of something so meaningful!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Couldn’t be happier with the end result
My now fiancé came across Rare Carat as she was searching for rings to give me ideas. After she identified some combos and styles she liked she gave me reigns to make some decisions.
I found a combo that was in my budget and just what she hope for. Having looked at other sites it was obvious that the quality and value were with Rare Carat.
I took a little time to decide and got a message from the CEO, Ajay Anand. We actually exchanged some emails which was surprising but great to know that someone is in the trenches.
Ordered the ring and 15 days later it was in my hands.
My fiancé is over the moon.
I elected to put an inscription on the ring. My only feedback would be to allow more than 20 characters as it was really hard to get the message right. But she loves it. I wish that there was a picture of the inscription included as it is hard to see. Fortunately I captured it for her on my phones macro mode.
I do wish I received a wooden box to present it to her in like some of the other people have shown. I actually was looking for one of those twist open boxes but it was going to take too long to arrive. In the moment I improvised and went without a box.
Thanks Ajay!
Customer Service 5⭐️
Quality 5⭐️
Value 5⭐️
Delivery 5⭐️
Presentation 4.5⭐️
April 30, 2026
Unprompted review
Reply from Rare Carat
Hi Mark!
Congratulations on your engagement, and thank you for sharing such a thoughtful review!
We are delighted that you found a ring that matched both your vision and budget, and that your fiancée loves the final result. It is especially meaningful to hear that the communication, craftsmanship, and overall experience gave you confidence throughout the process. We also appreciate your constructive feedback regarding the inscription and presentation box.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
When I had a question I had a reply…
When I had a question I had a reply quickly,also ring was beautiful
May 31, 2026
Reply from Rare Carat
Hi there Craig,
This is lovely feedback to receive!
The team works hard to provide clear, timely support, so we are glad your questions were answered quickly and that you love the ring.
Thank you for choosing Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The overall process was easy
The overall process was easy. Had definition on what things meant to help with the understanding of the product. So many different selections and price ranges that it was cool to mess around till I found something within my budget that was nice.
May 31, 2026
Reply from Rare Carat
Hi Cesar!
Your note means a lot to the team!
We are happy the site helped explain the details clearly and gave you room to compare different selections, styles, and price ranges at your own pace. That balance of education, choice, and value is central to the Rare Carat experience.
Thank you for placing your trust in Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
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