Jorge was extremely helpful, very pleasant to deal with, although at this stage I have not purchased, I probably will, I was looking for a particular puzzle as the one I am doing appears to have 3 pie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I found Rare Puzzles on a random Google search to track down an old puzzle. It was like finding buried treasure! The offerings are fantastic and the vendors are friendly and incredibly helpful. Jorge... See more
Jorge is so great at finding rare puzzles that I am unable to locate myself. I really appreciate the extra effort he puts into everything he does. Product sourcing for quality and price, communicatio... See more
Rare Puzzles presents puzzle enthusiasts with the ongoing opportunity to peruse and buy beautiful and rare jigsaw puzzles. There are always new puzzles to view. The site never gets stale. It is easy t... See more
Company details
Information provided by various external sources
Since 2015 we have helped hundreds of puzzle enthusiasts to increase and complete their jigsaw puzzle collections. We look for rare puzzles all around the world and put them all together in our online portal, so that puzzle fans can easily find them. Our goal is to offer the best service, while focusing on excellent communication with customers, and prioritizing honesty and strong work Ethics.
Contact info
Santa Virgilia 21, 28033, Madrid, Spain
- +34691722262
- jorge@rarepuzzles.com
- www.rarepuzzles.com
Highly recommend Rare Puzzles and Jorge…
Highly recommend Rare Puzzles and Jorge Gallego. Amazing service, excellent communication and shipping was extremely quick.
Jorge is wonderful to work with, helpful and kind, a true professional! We had the pleasure of buying puzzles from Rare Puzzles on a previous occasion during which we mentioned some of the puzzles we have been looking for for decades. Jorge offered to create a wish list for us and search on our behalf. Imagine our surprise when, less than a year later, Jorge contacted us to say he had found one of the puzzles on our wish list! Words cannot express how happy we were when we heard the news and then received the puzzle still sealed and exactly as described. Thank you so much Jorge, you definitely outdid yourself. We will be customers for life and recommend Rare Puzzles to everyone!
Great service
Great service, arrived in perfect condition. i was searching for this particular puzzle for ages and glad to have finally found it
Perfect for puzzle fans!
I recommend it for everyone who likes to puzzle! Jorge was very kind and helpful the whole time and answered every question fast. Also the shipping was fast. Will definitely buy again from the website.
Love the website and the sellers
Love the website and the sellers. I will definately be a returning customer.
My New Favorite Store
Items as described. Service very rapid, packed well. A pleasure to do business here. I will be back and highly recommend.
Enchanting discovery
Enchanting discovery. I had a wonderful time browsing thru this amazing treasure trove of puzzles, many of which are rare and so difficult to find.
The two beautiful puzzles I ordered (so far) arrived well before I anticipated as they were coming from Europe, and were excellently, securely packaged.
The quick, friendly, courteous and engaging response was like finding a new friend.
I highly recommend visiting this site even if you have not yet developed a passion for jigsaw puzzles.
General opinions
Firstly abject apologies for the late reply- I reply on the computers at my local library to access the internet and these have only just reopened following lockdown.
As far as I am concerned I would have absolutely no reservations about recommending Rare Puzzles to friends and family. When items are ordered a delivery date is provided. The worst trangressions occurred during the Spanish period of lockdown when they arrived ONE DAY later than expected - usually rrivalwas two days before estimated date. When the items arrived they were ALWAYS secure. A friendly, helpful company anda pleasure to do business with.
They are very helpful and great service…
They are very helpful and great service I've bought through them a few times
Awesome experience!
It was an awesome experience to buy puzzles at Rare Puzzles despite Coronavirus restrictions. Jorge was very helpful and professional, he suggested several different ways of shipping. Puzzles came exactly as described, I'm so happy and excited to start.
Will definitely buy again and recommend to my friends. Thank you, Jorge and Rare Puzzles!
Great puzzles and Fantastic service ... A+++
Jorge from Rare Puzzles is absolutely great , very friendly and attentive to your needs , excellent service. Rare Puzzles has some very rare and hard to find puzzles, a puzzler dream …. a real pleasure to buy there, with great communication all the way through … and puzzles arrive very well packaged , The whole experience is fantastic A+++ and completely trustworthy.
Great puzzles and great service
Great puzzles and great service. Puzzles are always very nicely packed and protected.
Excellent communication
Excellent communication. Good vendor to do business with.
Recommended to puzzle lovers
Attentive to needs with friendly contact and fast delivery. Interesting range of older hard to find puzzles.
this is the second time I purchased…
this is the second time I purchased puzles from Rarepuzzles and I am very happy because the puzzles (I bought 8 puzzles) were in excellent condition. The payment was ok and there was no problem with the transport. Thank you very much, Rarepuzzles!
Wonderful
The best experience in customer service. As usual, Jorge is extremely friendly, attentive and helpful with your requests. I’m from Portugal and the puzzles always arrive in the next day, really well packaged with a lovely postcard, in perfect conditions and good quality. The whole experience is fantastic and completely trustworthy.
Internationally Wonderful
I've purchased many times from the website and I live in the US. Never an issue, great service
Very good experience in Rare Puzzles
Very good experience in Rare Puzzles
Jorge is very friendly and helpful, always patient to answer all your questions. The puzzle deliveried very fast and very well packaged, even with a postcard from Jorge. Puzzle has a good quality and doesn't lack of any pieces. Everything is very good.
Rare Puzzles is outstanding!
I received my puzzle today! It arrived in great condition. My father is going to love this puzzle; The Man in the Golden Mask is one of his favorite paintings and this puzzle was hard to find. Jorge is the best at customer service!
A really great team of puzzle…
A really great team of puzzle detectives!
It's not the first time I bought their puzzles. Here you can find real treasures - over 30-year-old jigsaws and still sealed! It's incredible and it's worth the money! Secure and fast shipment and nice conversations. If you have an old puzzle you're looking for, ask them and they will find it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








