Rare Puzzles Reviews 445

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Jorge was extremely helpful, very pleasant to deal with, although at this stage I have not purchased, I probably will, I was looking for a particular puzzle as the one I am doing appears to have 3 pie... See more

Rated 5 out of 5 stars

I found Rare Puzzles on a random Google search to track down an old puzzle. It was like finding buried treasure! The offerings are fantastic and the vendors are friendly and incredibly helpful. Jorge... See more

Rated 5 out of 5 stars

Jorge is so great at finding rare puzzles that I am unable to locate myself. I really appreciate the extra effort he puts into everything he does. Product sourcing for quality and price, communicatio... See more

Rated 5 out of 5 stars

Rare Puzzles presents puzzle enthusiasts with the ongoing opportunity to peruse and buy beautiful and rare jigsaw puzzles. There are always new puzzles to view. The site never gets stale. It is easy t... See more

Company details

  1. Hobby Store

Information provided by various external sources

Since 2015 we have helped hundreds of puzzle enthusiasts to increase and complete their jigsaw puzzle collections. We look for rare puzzles all around the world and put them all together in our online portal, so that puzzle fans can easily find them. Our goal is to offer the best service, while focusing on excellent communication with customers, and prioritizing honesty and strong work Ethics.


Contact info

5.0

Excellent

TrustScore 5 out of 5

445 reviews

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Rated 5 out of 5 stars

Excellent service!

Excellent service, clear and proactive communications. Puzzle arrived in excellent condition and as described.
I would buy again.

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Rare Puzzles’s customer service is excellent! It responded very quickly and took care of every stage of buying process seamlessly.

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service!

I ordered a puzzle from Rare Puzzles at the beginning of COVID and being that they are in Spain and I'm in the US I knew shipping time was going to be long. Jorge kept me updated along the way and I received my puzzle in about 6 weeks. It was a long wait but worth it because the particular puzzle I bought is discontinued. I'm very happy!

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Puzzles purchased from Olga

I purchased three puzzles from Olga via Rare Puzzles and am very satisfied with the platform, with Olga and with the puzzles.
Olga was reactive, patient with my questions and very friendly. The parcel arrived very quickly considering that we were in the middle of the coronavirus epidemic. And the puzzles were very well protected

June 14, 2020
Unprompted review
Rated 5 out of 5 stars

FirstTimer

It was the first time I used this great platform.
I had the pleasure to get incontact with Jorge
who explained me the different nuances of the differnet brands,
very patientily and precisely, I apprecieated this a lot.
On top of that, once recieved the beautiifuly wraped box,
I was surprised by the accuracy of the packaging,
the great condition of all the puzzles bought and
dulcis in fundo, a super nice hand-written message.
Aboslutely recomendad.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

The Night Watch

I recently completed the 5000 piece puzzle The Night Watch. I laid the puzzle out on panels which I could stack, allowing me to store away or take out whenever I felt like working on it. After a number of years I finished it and had one piece that was damaged and a second piece that was missing. I did a Google search hoping I could find another identical puzzle so that I could complete mine. I came across Jorge’s rarepuzzles site. Jorge had two copies of my puzzle and was able to provide the two pieces I needed at a very reasonable price. The pieces were a perfect match and after years of working on and off on my puzzle it is now complete. I live in the United States and was able to get the puzzle pieces I needed from Spain. Pretty amazing. I not only had a great experience but through numerous emails with Jorge feel like I made a new friend. Thanks Jorge.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

fantastic service and beautiful puzzles

I found Rare Puzzles on a random Google search to track down an old puzzle. It was like finding buried treasure! The offerings are fantastic and the vendors are friendly and incredibly helpful. Jorge was amazing and went out of his way to coordinate a combined trans-Atlantic shipment from multiple vendors, saving me a lot of money in the process. He also was great at keeping me updated throughout the process. The puzzles arrived in perfect condition and are amazing. Thank you!

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

Quick, easy and friendly communication, fast delivery and great product. Everything perfect!

June 6, 2020
Unprompted review

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