Rat Betty Reviews 

214
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, often describing them as beautiful and well-made. Many people appreciate the excellent customer service, highlighting fast delivery, helpful exchanges, and attentive support. Reviewers also frequently mention the lovely and intricate packaging, which adds to the overall positive experience. However, some customers also noted that while customer service was fast, it wasn't always exceptional, particularly when dealing with incorrect orders.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the unique designs and high quality... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, super helpful custom service even when thing doesn’t turn out as expected. And big + for using recycled silver etcetera and also donates some money on each sold item to charity.. Fo... See more

Company replied

Rated 5 out of 5 stars

I had 3 Rat Betty rings in my online basket for years. Every time I saw the ads pop up I'd get mesmerised by the site and so so tempted to buy these 3 I kept coming back to, but just couldn't justify... See more

Company replied

Rated 5 out of 5 stars

We are so so sorry because this is so overdue.. my daughter ordered a ring for my birthday and it was the wrong size (our fault!!),we thought it would be a problem because it was an initial signe... See more

Company replied

Rated 5 out of 5 stars

My daughters are massive fans of their jewellery and I am often buying for birthdays and Xmas. The designs are so unique and beautiful. Everything we have bought has been made very well and are well... See more

Company replied


Company details

  1. Jeweler

Written by the company

Rat Betty is an independent jewellery brand. The pieces are designed & handmade in Brighton, UK. Our commitment is to make original jewellery and promote best practices in material sourcing and social responsibility.


Contact info

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(214)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

All the stars

I almost don’t want to write a review so I can keep them as my own person secret but they deserve all the stars. I was gifted their Lucky ring as a Christmas present and I love it! Top quality including the cute packaging. Customer service is also excellent - we had to do a size exchange and they were super helpful. I have plans to purchase more and won’t be using any other jeweller. A really great modern brand doing their bit for sustainability.

January 15, 2022
Unprompted review
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Reply from Rat Betty

😄😄😄 thank you for the kind review Kirsty!

Rated 5 out of 5 stars

Beautiful rings and amazing customer service

Ordered two rings and both needed exchanging for different sizes and this was sorted so quickly and I was given regular updates. Such great customer service, so helpful and friendly, and felt very personal! The rings are beautiful!! Will definitely be ordering from Rat Betty again :)

January 14, 2022
Unprompted review
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Reply from Rat Betty

Thanks for the nice review Ella ❤️ glad you're happy with the rings!

Rated 5 out of 5 stars

Lovely individual jewelry and fabulous customer service

Lovely individual jewelry and fabulous service. I ordered a triple stacker ring for my daughter for Christmas and it arrived really quickly, each gorgeous ring packaged in it's own canvas bag. Unfortunately it didn't fit (we had her finger measured at a jewellers). Millie was brilliant at sorting out the return and exchange. She sent a ring sizer and gave us information on how measure accurately (one size up for chunky rings), and even checked via a photo. The replacement rings arrived really quickly and I now have a delighted daughter who is getting lots of compliments from her friends

January 14, 2022
Unprompted review
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Reply from Rat Betty

Thanks for the kind review Sally, glad your daughter is happy with her stacker!! 🙂

Rated 5 out of 5 stars

Stunning, unique jewellery - so happy!

Stunning, unique jewellery from a fantastic company! I bought my daughter the triple stacking ring set as a Christmas gift and she absolutely loved them! I’m so pleased with the quality of the set and (with abit of help from an amazing team) they are a perfect fit! So, so, so happy with this purchase!

January 1, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind review Lisa!!! Glad your daughter's happy with her triple stacker!

Rated 5 out of 5 stars

5 star!!!!

The customer service team helped with my order before, during and after. When I ordered the wrong size they resized and sent it back within a week.

The ring is gorgeous, and the staff are lovely will 100% be ordering from them again!

December 29, 2021
Unprompted review
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Reply from Rat Betty

Thanks so much for the lovely review!! Glad you're happy with the ring 🙂

Rated 5 out of 5 stars

EXCELLENT customer service

Ordered the golden geezer ring as I had been obsessed for months! When it arrived it was ever so slightly too small so I contacted Rat Betty and spoke to Dan about getting it resized. His responses were super quick and helpful and within a week I had a new rings in my size that had been sent out by Millie. Overall I had a wonderful experience from a lovely team and I will definitely be buying from them again in the future!

December 27, 2021
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review Jodie ❤️

Rated 5 out of 5 stars

Absolutely 1st class service … I had…

Absolutely 1st class service … I had ordered the wrong size it was exchanged super fast , great communication from the team , and I love my ring … Thank you Rat Betty !

December 24, 2021
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review!! Glad you're happy with your ring 🙂

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, excellent customer service. Shipped quickly wand packaged beautifully.

December 22, 2021
Unprompted review
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Reply from Rat Betty

Thank you so much for the lovely review Siobhan!!

Rated 5 out of 5 stars

Great products and customer service!

Great customer service! Made an order last minute and the Rat Betty team were able to get it made and delivered in time.

Beautiful jewellery, very good quality, fast delivery!

Highly recommend.

December 16, 2021
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review Eleanor!!! ❤️

Rated 5 out of 5 stars

From start to finish- the best!

I ordered the cowboy ring as a pinky ring for my boyfriend for Christmas, we've been obsessed with it for months so I decided to bite the bullet and what a great decision that was. Millie sent it out and re-sized it within 2 weeks which is just incredible and so appreciated considering it's holiday season!

I will definitely be coming back to Rat Betty every time, they're my new go-to; sustainable, funky and a super amazing customer service team who couldn't be more helpful & generally lovely.

Thank you Rat Betty, the golden geezer is next on my list!!!

December 16, 2021
Unprompted review
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Reply from Rat Betty

Thanks so much for the review Naomi!! Glad you're happy with your cowboy 🤠

Rated 5 out of 5 stars

Amazing quality jewelry and customer service

Amazing quality jewelry and customer service. I had to send a ring back to get resized, my bad in the sizing department. The team turned it the resize around so quickly and kept me updated with shipping etc via email. Love my ring and had a great experience with the team. I'll buy more I'm sure.

December 13, 2021
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review Lucy ❤️

Rated 5 out of 5 stars

Rat Betty Jewellery is beautiful.

Rat Betty is so cool as it offers such alternative pieces of jewellery. I cannot recommend a nicer jewellery brand. The jewellery is absolutely stunning. I have a few of their pieces which have such beautiful craftsmanship and attention to detail. I would choose anything off their website as it’s all so gorgeous. Millie has been amazing and so helpful. I’d emailed her about a pair of earrings as I was wondering if I could change the hoop style, she was more than happy to help and swap them for me which was a lovely gesture. They are so professional and personable which is so lovely to see these days. If you can support this gorgeous independent business then please do, you will definitely not be disappointed. Thank you so much for everything and I’m excited to order my next jewellery piece.

December 6, 2021
Unprompted review
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Reply from Rat Betty

Thanks so much Charlotte for the support and the kind words!!! ❤️ ❤️ ❤️

Rated 5 out of 5 stars

Incredible unique rings

They have such an amazing selection of rings, and the person I emailed to change the size (after I ordered the wrong one) was so helpful. The ring arrived today and it is so so cute, I love it!

November 18, 2021
Unprompted review
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Reply from Rat Betty

Thanks so much for the lovely review Julia, glad you're happy with the ring ❤️

Rated 5 out of 5 stars

I have purchased the high-quality rings…

I have purchased the high-quality rings from here before and the are all so unique and beautiful I decided to get one for my boyfriend. Sadly he told me the wrong ring size so I had to send it back and get a new one ,in the right size, in time for his birthday! The team that I emailed were very kind and attentive and made sure I did everything right (as I didn't really know what I was doing). I now have the ring and it is the perfect fit and the best birthday gift ever!!!

November 15, 2021
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review Lucy ❤️

Rated 5 out of 5 stars

Great product and service x

I got the '9-5 Ring' and it's incredibly well made from entirely sustainable silver so there's not much more you can ask for really, absolutely love it!!
Special mention to Millie, for being extremely helping resizing my ring as well.

November 14, 2021
Unprompted review
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Reply from Rat Betty

Thanks so much Shea!! Glad you're happy with your ring!

Rated 5 out of 5 stars

Amazing Quality

Amazing quality, really nicely designed and made with the added bonus of being sustainably made. Ordered the wrong size and getting the replacement was very quick and easy. Highly recommend!

November 12, 2021
Unprompted review
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Reply from Rat Betty

Thank you Douglas!!!!

Rated 5 out of 5 stars

IN LOVE

I ordered the unlucky horseshoe ring and the small wonky flower for my pinky. I am so in love them them both! The quality is amazing and the packaging is cute. Both rings arrived in the time frame given, although the wonky flower was a bit too small, I sent it back to resize and the service was brilliant. They got in contact straight away and got my ring size changed and sent back in under a week! Couldn’t be happier :) thanks guys!

November 10, 2021
Unprompted review
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Reply from Rat Betty

Thanks for the kind words Cleo!! Glad you're happy with your rings ❤️

Rated 5 out of 5 stars

I adore these rings!

I adore these rings! I bought the unlucky ring and it is gorgeous - it's beautifully crafted and fits wonderfully (true to size). I originally ordered a size too big and they were so good about exchanging it for the right one, turning it around in a matter of days. Will definitely be buying more!

November 10, 2021
Unprompted review
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Reply from Rat Betty

Thanks a lot for the lovely review Anya!! Glad you're happy with your horseshoe!

Rated 5 out of 5 stars

Excellent service

Made a mistake on the sizing, did a return and replacement. It all happened in under two weeks, so excellent.

November 4, 2021
Unprompted review
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Reply from Rat Betty

Thanks so much for the lovely review Oliver ❤️

Rated 5 out of 5 stars

RatBetty are bold, authentic and magically skilled - above the rest!

Dan and Millie are an example of truly skilled, devoted and ambitious silversmiths. I contacted them for their classic RAT ring, something that’s utterly unique and original. The sentiment behind the ring is the same niche of their craft - after the pet rat named Betty. This ring I think meant a lot for Rat Betty and myself, after the mutual respect for rats!
I purchased the RAT ring for my older brothers 30th birthday. Rats are like a family emblem of authentic character and a way of endearment for us. Something that’s makes us smile.
My brother LOVED the ring, and I’m seriously astonished how perfectly the ring fit. His little finger is size ‘N’, and man oh man it looks so cool.
Millie was understanding, enthusiastic and good hearted to arrange for me to collect the ring within a short amount of time. Rat Betty usually ship their products out with a quick turn around for shipping but made a very chill acceptation for my request. The quality of character from Millie was really appreciated. She made my big bros ring within a crazy small time period, she must have worked really hard. There is not a flaw to be seen with the ring, it’s really an example of a next level artist. Dan was a friendly and considerate guy who really came from a place of genuine kindness. He was down to earth and thorough with emailing and answering my queries. Collecting the ring was no issue at all. I feel so grateful to have asked this insanely cool team of cool cats (or rats), to help give my brother an awesome gift he’s gonna treasure.
Thanks Rat Betty. I’m excited for everything this company are yet to grace this world with, their passion is shown in the magic of their work. I totally need to get myself some of their jewellery!
Much love! x

October 28, 2021
Unprompted review
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Reply from Rat Betty

Thank you so much for taking the time to leave this review and for the kind words Ellie, much appreciated!!! Glad you're brother's happy with the ring ❤️ hope the 30th celebrations were good! It was nice to meet you in person 🙂

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