Fast delivery, super helpful custom service even when thing doesn’t turn out as expected. And big + for using recycled silver etcetera and also donates some money on each sold item to charity.. Fo... See more
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Rat Betty is an independent jewellery brand. The pieces are designed & handmade in Brighton, UK. Our commitment is to make original jewellery and promote best practices in material sourcing and social responsibility.
United Kingdom
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Amazing and thoughtful. Went out of their way unasked to help with a return so that it would arrive before I went away.

Reply from Rat Betty
Amazing customer service! Dan was very helpful making sure I had the right size when I wanted to change it. Said it might take 2 weeks but got the new size within a couple of days.
Love the ring. Great quality. Can't wait to get the full stack.

Reply from Rat Betty
I bought two rings from Rat Betty after long admiring their jewellery - just want to say how incredible both pieces are, neither me or my partner want to take them off!
The quality is incredible and the customer service was faultless. One of the rings was the wrong size (entirely my fault) and Dan was so kind and got everything sorted way faster than I imagined, thank you!
Overall cannot fault a single thing, I'll definitely be buying again!

Reply from Rat Betty
10/10 - this was my first time buying a ring. I got a ring sizer but of course I got the size a little wrong (face palm).
I emailed them and sent the ring back. Dan was really friendly and professional and did a fantastic job about not making me feel stupid for my mistake.
Dan told me the ring would be changed and back to me in 2 weeks. It was back in 1! Result!
Also, the ring looks amazing by the way and the quality is spot on.

Reply from Rat Betty
Great service we ordered wrong size ring and customer support was great returned ring and new one sent pronto. Thankyou very much
Matt

Reply from Rat Betty
Such a lovely company. I got the sizing wrong on my order and they exchanged it incredibly quickly, and were super helpful. The rings are even more beautiful in real life than on the website, I never take them off.

Reply from Rat Betty
I've ordered from Rat Betty a couple of times now. You can always trust these guys for quality jewellery and customer service. I ordered something for my partner which didn't fit (no fault of theirs) and they went above and beyond to make it right. Recycled silver, beautiful jewellery and a real person at the other end of an email, what more could you ask for ❤❤

Reply from Rat Betty
I’m genuinely going to be recommending these folks to everyone who asks about my lovely shiny new ring, I love it!
On top of all that the Ratbetty team were fantastic to deal with. Initially I ordered my ring too small, and they made exchanging it a total breeze. So much quicker than I expected, they were really helpful with sizing too. The new one fits like a glove and I don’t plan on taking it off ever.
Stop reading reviews and buy yourself some wonderful jewellery - you deserve it and there’s nowhere better than these guys.

Reply from Rat Betty
My partner and I have both been shopping with Rat Betty for a while now and their customer service is second to none! Their products are beautiful and always incredibly high quality.
When I purchased a ring recently for my mothers 50th birthday (which unfortunately didn’t fit) they were happy to exchange this for a new size and included a lovely personalised note upon return.
I recommend Rat Betty to everyone I meet and I get compliments on their jewellery all the time.

Reply from Rat Betty
Had a really amazing experience with Rat Betty! I ordered a ring a little too small and they were more than happy to make me a bigger one! The exchange was quick and easy and I am over the moon with my ring! I already can’t wait to order more 😊

Reply from Rat Betty
We ordered a ring as a 21st birthday present and ordered the wrong size (don’t use the string and tape measure method). Dan could not have been more helpful and ensured the correct sized ring was received before the big day. We will definitely use this company again.

Reply from Rat Betty
Cannot fault Rat Betty. I ordered a size too small initially and they were more than accommodating with resizing my ring. It’s perfect

Reply from Rat Betty
So so helpful when I wanted to exchange a ring. Super clear & fast responses. Special thanks to Dan!
& most importantly I love the rings! My favourite trio :)

Reply from Rat Betty
I’m so pleased with my ring from Rat Betty. Ordered the wrong size and had to return for a resize. Dan was great, good communication and got my resized ring back to me sooner than I expected. Thanks Dan and Rat Betty team!

Reply from Rat Betty
Had such a great experience with Rat Betty - I accidentally ordered rings that were a little too small and Dan got me sorted with an exchange super quickly and gave me great advice re sizing! The quality of the rings are fab - super happy! Great customer service will defo be buying again! :)

Reply from Rat Betty
I honestly could not rave about the loveliness of the Rat Betty team enough! Every piece of jewellery is v gorgeous, and the service is just as great :)
I wrongly purchased the wrong size ring & Dan and the team couldn’t have been more helpful with sorting me out and helping me figure out the correct size to order.
Really appreciate it!

Reply from Rat Betty
I have ordered many items from Rat Betty and I've been very impressed with the quality every time!
I did recently order the wrong size (my fault) and they were instant with their replies and now I have a perfect ring. Thanks Rat Betty team!! :)
Ruby:)

Reply from Rat Betty
Love their products so much. I have 2 rings from Rat Betty now and I want more! The quality is perfect and they age well without tarnishing.
The customer service team are so helpful. After ordering a lucky star ring which was too small I ended up exchanging it twice for the next size up. The team were so good at helping me arrange this. Note if you're buying a chunky ring size up!

Reply from Rat Betty
Rat Betty are my favourite jewellers, they go out the way to help you and the items are always stunning and amazing quality, I highly reccomend them

Reply from Rat Betty
My ring is such good quality and Dan was so helpful and communicative when I needed to order another size. I absolutely love my purchase! Thank you so much rat Betty team!

Reply from Rat Betty
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