Fast delivery, super helpful custom service even when thing doesn’t turn out as expected. And big + for using recycled silver etcetera and also donates some money on each sold item to charity.. Fo... See more
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Rat Betty is an independent jewellery brand. The pieces are designed & handmade in Brighton, UK. Our commitment is to make original jewellery and promote best practices in material sourcing and social responsibility.
United Kingdom
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i bought the flower necklace for my daughter, she loves it. it's a quality piece of jewellery and delivery was quick and efficient.

Reply from Rat Betty
I bought it as a gift & they haven’t taken it off. Good quality thank you

Reply from Rat Betty
I actually adore the two rings I got - both silver - and will be back for more! They were delivered super quick and are absolutely stunning

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Reply from Rat Betty
Great products and prompt delivery, my girlfriend loves these rings

Reply from Rat Betty
Beautiful ring and lovely packaging - perfect present

Reply from Rat Betty
Rat Betty's jewellery is absolutely superb !!
The quality is very good , my daughter asked for a ring for Christmas, I was so impressed that I went onto order a necklace for her .
Great customer service.
Highly recommend

Reply from Rat Betty
Great customer service and the ring I bought is gorgeous

Reply from Rat Betty

Reply from Rat Betty
Amazing product with great service. I needed a special sized ring, which they made me no issue, however the size didn't fit as anticipated, so decided to go for a bigger one and they responded instantly, were super friendly and helpful with everything that I needed.

Reply from Rat Betty
Very good and reliable service, nothing to much trouble, will definitely buy from you again

Reply from Rat Betty
Received the ‘Unlucky’ ring for my birthday recently and I’m in love with it such a well crafted piece, super comfy to wear and looks great. This is my second piece from Rat Betty and won’t be my last!

Reply from Rat Betty
Beautiful hand made jewellery and amazing customer service. I received a ring for Christmas and needed to exchange for a new size. Phoebe responded very quickly and was really helpful to ensure my new size fit perfectly. Couldn't have had a better experience, or love my new ring more!!

Reply from Rat Betty
Very happy with the ring! Lovely team, beautiful design and nice packaging. It was actually a gift and I ordered by mistake the wrong size but the exchange process was super smooth and we even got help via mail to make sure we ordered the right size the second time around.
Thank you!

Reply from Rat Betty
Wonderful and unique statement jewellery with a first class customer service. The friendly team is happy to co-operate and make exchanges to suit

Reply from Rat Betty
I've received two pieces from Rat Betty, and am SO impressed with both the jewellery received, and the lovely, helpful customer service. I requested a quick turnaround for a present for a friend, and they made sure it arrived in time, and were super lovely! Plus the necklace was absolutely beautiful. Then received a ring as a gift myself, and again had the loveliest customer service, and lots of patient help with sizing changes and queries. Couldn't recommend more for high quality, beautiful chunky silver jewellery and as a lovely company to interact with :)

Reply from Rat Betty
Arrived perfectly and quickly but was too small for my daughter. Customer services were great, kept need updated and went above and beyond. Fabulous company and we love the ring now we have the bigger size.

Reply from Rat Betty
Really happy with my order. Pieces were lovely and really high quality. Came in a box with a pouch so perfect for gifting. Excellent value for money, have recommended to many of my friends.

Reply from Rat Betty
Beautifully packaged, came surprisingly fast. Just like the picture!

Reply from Rat Betty
very beautiful jewelry, good packaging, I will buy them again and again

Reply from Rat Betty
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