Woodlore Ltd Reviews 72

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Consistently high standards of service and wide range of excellent products. Been buying for 13 years and still my go to - order and delivery times are impressive

Rated 5 out of 5 stars

I've bought a few things from Woodlore over the years; the bushcraft knife, sharpening stones, Norrona jacket and the Golden Eagle sleeping bag to name a few. I've recently returned from a trip, usi... See more

Rated 5 out of 5 stars

My most recent purchase was a Gransfors splitting maul, which was delivered well-packed and lightning fast by Woodlore. I was pleased to see that my new axe carried a Ray Mears logo too - that’s a nic... See more

Rated 4 out of 5 stars

Bought several items over the last year, all good stuff & no issues with any goods received and delivery time. Only minor quibble recently being, not being notified goods in the post/on there way. It... See more

Company details

  1. Class
  2. Outlet Mall
  3. Recreational and Vacation Camps
  4. Wood Working Class

Written by the company

Woodlore is a bushcraft company founded by the television presenter Ray Mears in 1983. At Woodlore we provide high quality tuition covering various bushcraft skills in the UK and overseas. We also sell clothing and equipment to enable you to enjoy the outdoors. With many years experience being outdoors we find good quality and long lasting products to stock. We do the homework so you don't have to.


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Ordered a petromax FT 3 Dutch oven from…

Ordered a petromax FT 3 Dutch oven from Ray mears woodlore, the service and delivery where excellent, from order to delivery 24 hours... Fantastic service, product is perfect, would recommend to friends and family, sales team brilliant 👍 👍 10 out of 10.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Absolutely fantastic service, ordered an item, was picked and packed the same day as I ordered and arrived the following morning, will definitely use again.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome customer service, products & prices

I've been looking to replace my 10 year old Rab down jacket - found the Ray Mears site and the Buffalo Systems Special 6. It arrived as promised - great service from Ray Mears staff - quick to respond to my questions and product is awesome too. Great service, products and prices - thank you.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

I recently received a Gransfors Bruks…

I recently received a Gransfors Bruks ceramic axe grinding stone, I am very pleased with the product and received it within a few days of ordering it. Overall I am happy with the product and service of Ray Mears Bushcraft Woodlore LTD.

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend them

I'd definitely recommend raymears.com. I bought some Sealskinz waterproof socks from them, which were competitively priced and the express delivery charges were reasonable. They arrived very quickly and were well packaged.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased the Rouge hat in a bag as a…

Purchased the Rouge hat in a bag as a everyday working hat,
I have found it to be very comfortable and dont want to take it off, it handles rain very well indeed. The only drawback is it does not have a chin strap so you need to watch out for wind gusts. This is a real quality hat recommend it totally.

December 28, 2020
Unprompted review
Rated 5 out of 5 stars

Best Beanie Ever!!!

For years I have had my eye on one of the beanies sold by Ray Mears. I finally purchased one. This beanie is fantastic! The wool/opossum blend is incredibly warm, and I couldn’t be happier with the quality. The shipping was incredibly fast. I am so happy with the beanie, I will be ordering another one for a family member. Thank you!

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

First class kit and brilliant service

Woodlore only stocks the most reliable and best quality outdoor kit. I source my gear from Woodlore because they are very competitively priced compared to other retailers and my orders are usually delivered within 48 hours. They are an excellent company.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

I don't bother shopping anywhere else…

I don't bother shopping anywhere else these days for my outdoor
equipment, it is just not worth the hassle of being generally let down by something or disappointed with the product.
I have always received a first class service from the Woodlore team and they are very clued up about every item in their itinerary you just have to reach out to them and ask.
Excellent service and the very best quality equipment bar non. ⭐⭐⭐⭐⭐

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Rapid dispatch

Rapid dispatch (same day as order). Great selection of products. Thanks for the Fjallraven trousers!

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I contacted Ray Mears Bushcraft store/ woodlore in regards to some very hard to come by Savotta hiking backpacks for an urgent order. Previously i had been in contact with 6 other stores (around the globe) who all had sent me around the bend. I found other stores falsely advertised these backpacks in stock when they were not, claimed they could ship to Australia when they could not and others just didn't respond to my queries. I was fortunate to finally come across Ray Mears Bushcraft store / woodlore. Paul Cook responded to my email very promptly and assured me these backpacks were just received in and in stock. Purchasing them within the hour of his reply, i was notified they were shipped shortly after.

The customer service of Ray Mears goes beyond that of prompt service and shipping. Due to the Covid pandemic, shipping was delayed from the UK to Australia and shipping information was not updating via the delivery services' website. I contacted Paul once again knowing this matter was out of their hands and unlikely the store would be able to assist however Paul took the time to look up the tracking number, do some digging around and once again promptly replied advising me the parcel was in fact in Australia, likely at the customs stage. A huge relief and a great example of superior customer service beyond the store.

I highly recommend Ray Mears Bushcraft/ woodlore for their outstanding customer service provided by Paul Cook and their superior products. I could not be happier with our purchase and the service I have received. Honesty and integrity i found is just as hard as finding my Savotta backpacks, however Ray Mears had a good supply of both.

Thanks again Paul!

May 23, 2020
Unprompted review
Rated 5 out of 5 stars

Had a quite a few orders from Woodlore

Had a quite a few orders from Woodlore. Always top rate service, fast shipping and very fast delivery. Usually shipped on monday, delivered on tuesday. Every product that I ordered was very well packed and of high quality. And yes it does matter if the product is well packed a lot of sellers I have dealt with can't even do that. Also fast to respond by email if you have any questions. I think sellers like Woodlore set a high standart for other sellers to compete with.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

I have bought many items from Woodlore…

I have bought many items from Woodlore over the last 15 years (including, I'm glad to say, an original Woodier knife). The service has invariably been superb and the products of excellent quality. I will continue to use them with absolute confidence.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Above expectations, faith in humanity restored

Buying a product at Woodlore was the best decision i could have made. Because of the problem with my product (unrelated with their service) I found myself in a hard situation during travelling and Mr. Paul from their team was extremely helpful, made an effort for me that I couldn't have expected. Not mentioning that everything with the purchase was smooth, fast and without any problems. Strongly recommend them to everyone. The best customer service I've ever received.

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Top quality goods and service

I have bought many items from Woodlore over the years. They have always arrived promptly, well packaged and exactly as described. I have never been disappointed by the quality products offered by this company.

February 17, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Bought a number of items from their website over the last few months. Great fast delivery. Any contact I have made with the company I got a fast and pleasant reponse! Thoroughly recommend them.

January 23, 2019
Unprompted review
Rated 1 out of 5 stars

Poor Service

Brought a product from Woodlore which is faulty. Subsequently the service has been condescending, patronising and arrogant...disappointing lack of customer care.

July 9, 2018
Unprompted review
Woodlore Ltd logo

Reply from Woodlore Ltd

The customer was asked to return the item and the product was found not to be faulty. We tested the item thoroughly in our office and returned it to the customer. The customer was unhappy with this decision, and subsequently we also gave him a full refund.The customer received the refund after he posted this review, on the 11th July. No mention of the testing or refund was made.

Woodlore would not exist if our service was as bad as the customer states. Customer care is our #1 priority. We are always courteous and professional, and go the extra mile for all of our customers. This review is a fabrication of the facts.

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