Raymour & Flanigan - Abington Reviews 

181
TrustScore 4.5 out of 5

4.4

939 Old York Road, 19046 Jenkintown, PA, US


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Rated 3 out of 5 stars

2 or 3 tries after following instructions. To date no contact from you guys about date to bring new leather luve seat. AND an unexpected delivery charge of over $165. because they couldn't repair furn... See more

Rated 5 out of 5 stars

We had service today for an ottoman and Rafiq was courteous, friendly and helpful. He has a great personality and although we had to wait 2 weeks for service, he was super nice. Our issue is not resol... See more

Rated 5 out of 5 stars

Raymour & Flanagan is by far my best furniture store. The sales representative are always outstandingly kind, knowledgable, patience and genuinely caring. There is always a wide variety to choose fr... See more

Rated 5 out of 5 stars

The Salesman (Rodney) was very helpful and gave us our space to shop and explore without being in the way. We have a very specific set of needs, two sets of furniture combined, and he went through all... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 939 Old York Road, 19046, Jenkintown, PA, United States

  • 2155722461

4.4

Excellent

TrustScore 4.5 out of 5

181 reviews

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4.4

All reviews

(181)

4,189 reviews in the last 12 months

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Rated 5 out of 5 stars

Rodney J Salesperson

Rodney J understood my needs and budget. He was informative and friendly

August 17, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Stacy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rodney J was able to understand your needs and budget while providing informative and friendly service. Your satisfaction is our top priority, and it's wonderful to know that Rodney made your visit a positive one.

We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent! Eric Andranji was kind, patient and very knowledgeable, making sure all of my desires and concerns were met. I will be referring him to anyone I can. Thank you Eric, very much @

June 28, 2025
Unprompted review
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello E,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Eric provided you with such excellent service and was able to meet all your desires and concerns. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The attendee gave us time to look…

The attendee gave us time to look around and was overall pleasant and professional.

July 5, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant visit and that our team member was able to provide you with the time and space to explore our selection. We strive to ensure that every customer feels comfortable and well-assisted during their visit, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Chris was awesome

June 30, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Karen,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Chris provided you with an awesome experience. Our team strives to deliver exceptional service, and it's wonderful to know that Chris made a positive impact during your visit. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

The person was very patient with me via…

The person was very patient with me via the phone. She quickly located my records and emailed them to me and she placed an order for the brackets I needed for my adjustable bed. I cannot remember her name but she was efficient and helpful.

June 15, 2025
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Reply from Raymour & Flanigan - Abington

Dear Kathy Murray,

Thank you for taking the time to share your experience with us. We are delighted to hear that our team member was able to assist you efficiently and help with your adjustable bed order. It's wonderful to know that her patience and helpfulness made a positive impact on your experience. We strive to provide excellent service to all our customers, and your feedback is invaluable in helping us maintain and improve our standards. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

My sales associate David Bowie made my…

My sales associate David Bowie made my furniture buying experience pleasant. He listened attentively to my need to purchase goods for my client. He helped me to stay within my client's budget. Mr. Bowie gave me many options and suggestions. I was very satisfied. I know my client will enjoy the pieces. Great customer service.
Submitted by Brenda Hardaway

May 29, 2025
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Reply from Raymour & Flanigan - Abington

Dear Brenda,

Thank you for sharing your positive experience with us. We're delighted that David assisted you effectively and made your furniture buying enjoyable. It's great to hear he listened to your needs and helped you stay within your client's budget while offering various options.

Your feedback highlights our commitment to excellent customer service. We hope your client loves the new pieces, and we look forward to assisting you again.

Thank you for your kind words and for choosing Raymour & Flanigan.

Best regards,
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Gentlemen on time

Gentlemen on time, quick, and skillful

May 22, 2025
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Reply from Raymour & Flanigan - Abington

Dear Linda Carroll,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our delivery team. It's great to know that they were on time, quick, and skillful in their service.

At Raymour & Flanigan, we strive to provide the best possible experience for our customers, and your kind words are truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great service from our knowledgeable…

Great service from our knowledgeable sales representative.

May 4, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Walter Wyatt,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received great service from our knowledgeable sales representative. Providing exceptional customer service is something we strive for, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Shopping for furniture made easy

there was no pressure to buy and I was able to pay the balance by phone. Mr. Waters was able to get me a good deal on my chosen item. I'm glad I came, and I recommend this as a great furniture store. :)

April 26, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Barbara,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience at Raymour & Flanigan. It's great to know that Mr. Waters was able to assist you in finding a good deal and that you appreciated the convenience of paying by phone. Your recommendation means a lot to us, and we're delighted that you consider us a great furniture store. We look forward to welcoming you back in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Arrived fairly early very convenient.

Arrived fairly early very convenient.

April 17, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Jameeka,

Thank you for taking the time to share your feedback with us! We're delighted to hear that your experience was convenient and that your order arrived earlier than expected. We strive to provide our customers with efficient service and high-quality products, and your positive review is a great encouragement to our team.

If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

nice employees

nice employees, Rodney Johnson

April 6, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Francis,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience at Raymour & Flanigan Furniture and Mattress Store. It's wonderful to know that our team, especially Rodney Johnson, was able to assist you effectively.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I had called Raymore and Flanagan to order furniture for my new apartment

I had called Raymore and Flanigan customer service to place my furniture order. I wasn't able to get in touch with someone on the first call but was pleased that someone called me back a few minutes later even though I didn't leave a voicemail. The associate Jonathan was very helpful and made the transaction smooth. He answered all my questions and helped recommend a mattress for me. He also helped me compete my financing application by forwarding me to the department so they could update my information and approve the loan. I was also able to get the delivery date I wanted. Overall it was a great experience!

March 30, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Dear Stephanie Hansen,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Jonathan was able to assist you effectively and that your transaction went smoothly. It's great to know that you received the help you needed with your mattress selection and financing application. We strive to provide excellent service, and your feedback assures us that we are on the right track.

We are delighted that you were able to secure your preferred delivery date and that your overall experience was a positive one. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Thank you for choosing Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

John was helpful and a pleasure to work…

John was helpful and a pleasure to work with.

March 19, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Bill,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that John was helpful and a pleasure to work with during your visit. Providing excellent customer service is our top priority, and it's wonderful to know that John made your experience a positive one.

We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

John helped us and he did a great job

John helped us and he did a great job. He was very helpful and quick, which we greatly appreciated.

March 9, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Patricia,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that John provided you with such helpful and efficient service. We strive to ensure our customers have a positive experience, and it's wonderful to know that John made a great impression. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salespeople were available but not…

Salespeople were available but not pushy; a difficult balance to find but they did it well.

March 2, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Ryan,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales team struck the right balance for you. Providing attentive service without being overbearing is something we strive for, and it's wonderful to know we achieved that during your visit. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good experience

Lisa, our sales person was knowledgeable and friendly. We quickly found what we were looking for and check out and delivery was efficient and easy.

February 23, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello DZ,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Lisa was able to assist you with her knowledge and friendliness, making your shopping experience smooth and enjoyable. It's great to know that you found exactly what you were looking for and that our checkout and delivery process met your expectations.

If you ever need anything else or have any questions, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman (Rodney) was Great

The Salesman (Rodney) was very helpful and gave us our space to shop and explore without being in the way. We have a very specific set of needs, two sets of furniture combined, and he went through all of the options with us, several times, and was never pushy. He was patient and gave us several weeks to think our purchase over before we came back. At the time of purchase he didn't force us to buy accessories or add-ons we didn't want.

February 18, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Marc,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Rodney was able to assist you in finding the perfect furniture to meet your specific needs. It's wonderful to know that he provided you with the space and patience you needed to make your decision comfortably. We strive to offer a shopping experience that is both supportive and pressure-free, and your feedback confirms that we are on the right track.

We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

QUALITY WHEN IT COUNTS

Always get my furniture from Raymour! Service and their delivery men are always courteous and never leave a mess. And more importantly than that, my furniture never has had an ISSUE!! You get what you pay for. ❤️

February 17, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Angela,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you've consistently had positive experiences with our service and delivery team. It's our goal to ensure that every piece of furniture you receive is of the highest quality, and we're delighted to know that we've met your expectations. Your kind words and support mean a lot to us. We look forward to serving you again in the future!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Marianna Richards- Provides great customer service!al

Marianna provided professional, competent service. She was well informed and made every effort to satisfy my preferences. I appreciated the service and care.

Thank you!

February 13, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Dear Customer,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Marianna. Providing professional and competent service is something we strive for, and it's great to know that Marianna was able to meet your preferences and provide the care you appreciated.

Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.

Warm regards,

Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. As I already had purchased the 5 PC set beforehand finding extra chairs using the style name in the search engine made finding exactly what I wanted simple.

February 9, 2025
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hello Scott,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our website easy to use and that it helped you quickly find the extra chairs you were looking for. It's wonderful to know that our search feature made your shopping experience simple and efficient.

Warm regards,
Ashley F.
Raymour & Flanigan Customer Care Team
888-729-6687

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