Raymour & Flanigan - Allentown Reviews 

334
TrustScore 4.5 out of 5

4.7

1937 MacArthur Road, 18052 Whitehall, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more

Rated 5 out of 5 stars

We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more

Rated 5 out of 5 stars

Going to Raymore & Flanigan was going to be simply a "look and see" while we were going to another store for a confirmed reservation later in the day. We were first greeted by Gladys who knew the inv... See more

Rated 5 out of 5 stars

Large selection of couches. Salesperson was able to locate the specific furnitures setups that I found online. Additional discounts were added to the final billing. Great experience and kudos to Ch... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1937 MacArthur Road, 18052, Whitehall, PA, United States

  • 6102951030

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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4.7

All reviews

(334)

4,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very welcoming walking into storeLove this store.

Very welcoming walking into store. No pressure to buy anything. Waited for Mike to finished with a customer he brought us a water when done. Friendly checking out.

July 13, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you Donna for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture!

Rated 5 out of 5 stars

Wonderful salesman

Walter was wonderful! He was kind and patient in helping us select a new mattress. Thank you again Walter!

July 11, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you Tracey for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars

Easy to follow

July 4, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you so much, Rob, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Zach Trexler was professional

Zach Trexler was professional, patient and thorough.

July 2, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you so much for your kind review! It's great to hear that your sales person, Zach, did an exceptional job in assisting you!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The fellow who helped me as great

The fellow who helped me as great, knowledgeable and friendly but not overbearing at all. Found just what I was looking for.

June 17, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you Kurt for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

The guys who delivered everything were…

The guys who delivered everything were excellent. Very personable.

June 15, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you for your review, Shawn! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 4 out of 5 stars

Helpful Staff

Mike the sales rep was patient and helpful.
R&F should review their delivery policy/ fees. As I shop for the balance of furniture I need, I will be adding $150 to your best price to cover delivery charges. Knowing of this fee prior to investing my time selecting this piece, I would have most likely chosen a different company. Since time is my most valuable asset, short of walking out and starting over I agreed to the fee. It is common in today's environment that free delivery is included.

June 15, 2023
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Reply from Raymour & Flanigan - Allentown

Hi Jeff. We are sorry to hear that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please send a brief summary of the issue and your account details. including phone number, to rfcare@raymourflanigan.com and someone will be in touch with you shortly. Thank you!

Rated 5 out of 5 stars

Shopping experience at Raymour & Flanigan

Jonathan made all the difference. The moment we entered the store, he greeted us with smiling face and clearly understood exactly what we were looking for. He guided us and showed all the furniture to meet our needs. At any time we didn’t feel any pressure. But when we needed him, he was there. Thank to him, we made excellent choices and we are extremely pleased with it. He was very polite and pleasant and made us very comfortable. It was really a pleasant experience for us.

June 5, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you Raj for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

Rated 5 out of 5 stars

Very helpful

Very helpful, made my decision easy.

June 4, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you so much, Gina, for your great review. We're happy to hear that you received helpful service! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesperson was very helpful

Salesperson was very helpful. He gave us brochures with the prices of the furniture.

June 5, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you Barbara for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

Rated 5 out of 5 stars

Our salesperson was friendly and very…

Our salesperson was friendly and very helpful. The delivery experience was excellent.

May 23, 2023
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Reply from Raymour & Flanigan - Allentown

Thank you for taking the time to leave a review, Barry! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Shopping for a mattress.

I went into the Whitehall store this morning to look for a mattress. Linda helped me choose a mattress that was right for me. She was very friendly, helpful, patient and informative. I purchased a mattress and it was delivered within a few hours the same day! Kris and Eric did a great job on delivering the mattress. They were very friendly, professional and courteous. It was a great experience all the way.

May 19, 2023
Unprompted review

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