Raymour & Flanigan - Allentown Reviews 

334
TrustScore 4.5 out of 5

4.7

1937 MacArthur Road, 18052 Whitehall, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more

Rated 5 out of 5 stars

We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more

Rated 5 out of 5 stars

Going to Raymore & Flanigan was going to be simply a "look and see" while we were going to another store for a confirmed reservation later in the day. We were first greeted by Gladys who knew the inv... See more

Rated 5 out of 5 stars

Large selection of couches. Salesperson was able to locate the specific furnitures setups that I found online. Additional discounts were added to the final billing. Great experience and kudos to Ch... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1937 MacArthur Road, 18052, Whitehall, PA, United States

  • 6102951030

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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4.7

All reviews

(334)

4,259 reviews in the last 12 months

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Rated 5 out of 5 stars

Sonja our salesperson was very…

Sonja our salesperson was very knowledgeable and didn't pressure us. She gave us time to look around the floor and then touched base with us to see what we were interested in. She is a keeper!

December 9, 2024
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Dear Sheila,

Thank you so much for your wonderful review! We're thrilled to hear that Sonja provided you with a knowledgeable and pressure-free shopping experience. It's great to know she gave you the time and space to explore our showroom and then assisted you with your interests. We agree, she is indeed a valuable member of our team! We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Katya Roberts was nice to do business…

Katya Roberts was nice to do business with. While she discussed all options that would fit our need, she wasn’t pushy and gave us space while we made our decision. We’ll buy from her again in the future.

November 23, 2024
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Dear Modesto Garcia Mercado,

Thank you so much for your wonderful review! We're thrilled to hear that Katya Roberts provided you with a pleasant and pressure-free shopping experience. It's great to know that she was able to help you find the perfect options for your needs. We look forward to welcoming you back in the future and assisting you with any of your furniture needs.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Beautiful furniture and great service

We were greeted right away by our sales representative, Jonny. He was great and took us right to the furniture we were looking for. The selection is great! He was very knowledgeable about the furniture and answered all our questions. He was also very patient with us. Also, the furniture we picked was in stock so we were able to schedule delivery quickly. Would definitely shop here again and recommend to friends and family. We had been to 2 other stores but bought from Raymour & Flanigan.

November 23, 2024
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Reply from Raymour & Flanigan - Allentown

Hi Bridget,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jonny provided you with excellent service and helped you find exactly what you were looking for. It's great to know that our selection and in-stock availability met your needs, and that you were able to schedule a quick delivery. We truly appreciate your recommendation and are delighted to hear that you would shop with us again. We look forward to serving you and your friends and family in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great sales experience!

My sales person gave me enough time and space to browse and found me at a time when I actually needed her. I did not feel pressured nor was I constantly being asked questions while pursuing what I needed. She helped me finalize my purchase and even got me a discount on delivery.

November 19, 2024
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Reply from Raymour & Flanigan - Allentown

Hi Michelle,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your salesperson provided you with the perfect balance of space and assistance. It's wonderful to know that you felt comfortable and unpressured while browsing, and that you received the help you needed at just the right time. We're also glad to hear that you were able to benefit from a delivery discount. We appreciate your kind words and your 5-star rating. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Repeat purchaser. Stick with the Best !

The Allentown store has received business from me three times in 9 years, and every time was a flawless adventure. The quality is unmatched and the salesperson was very friendly and knowledgeable . Had my lift chair first thing the next day ! Shoutout to NATI

November 11, 2024
Unprompted review
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Reply from Raymour & Flanigan - Allentown

Dear Jeffrey,

Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear that each of your visits to our Allentown store has been a flawless experience. It's wonderful to know that you found the quality of our products unmatched and that our salesperson provided friendly and knowledgeable service. We'll be sure to pass along your shoutout to Nati. Enjoy your new lift chair, and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Chris Buddock was fantastic!

Chris Buddock was fantastic!! So knowledgeable about mattresses and extremely patient with us as we made our decision.

November 11, 2024
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Reply from Raymour & Flanigan - Allentown

Thank you so much for your review, Jayme! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great Experience

Great service and explanation of the products

November 6, 2024
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Reply from Raymour & Flanigan - Allentown

Hi Dave,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service and that our team was able to provide clear explanations of our products. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very friendly and very helpful

Very friendly and very helpful, very kind to our diabetic needs!

November 6, 2024
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Reply from Raymour & Flanigan - Allentown

Dear Adrian,

Thank you so much for your wonderful review! We're delighted to hear that our team was able to accommodate your needs and provide a friendly and helpful experience. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

sales representative was attentive and…

sales representative was attentive and listened to my needs

October 23, 2024
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Reply from Raymour & Flanigan - Allentown

Dear Customer,

Thank you so much for your wonderful review! We're thrilled to hear that our sales representative was attentive and listened to your needs. Providing excellent customer service is our top priority, and it's always gratifying to know when we've succeeded. We hope you enjoy your new furniture and look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Mattress Hunt

My husband and I shopped at Raymour & Flanigan in Whitehall today for a mattress. As soon as we walked in the door, we received a friendly welcome. We were fortunate to have Chris as our sales person. He was EXTREMELY informative about the mattresses and worked with us to find the right fit. He took his time and didn’t rush us through the process for which we were grateful. (It’s been awhile since we’ve been mattress shopping for ourselves.) We also met the store manager, Mike, who was very good at trying to meet our needs. It seemed that these 2 individuals really enjoyed working with us to get us the best deal. We will be going back to get bedroom furniture at some point in the near future and we’re hoping we can work with Chris and Mike, again!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Jonny is the best

Jonny is the best! He spent over 4 hrs working with us the last 2 weekends to complete this sale 👍🏻. We will definitely be back to buy more 😀

October 27, 2024
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Reply from Raymour & Flanigan - Allentown

Hi Patrick,

Thank you so much for your wonderful review! We're thrilled to hear that Jonny provided you with exceptional service and took the time to help you find exactly what you needed. We look forward to welcoming you back for your future purchases. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Chris Buddick was a great salesman

Chris Buddick was a great salesman. Explained everything clearly. Would go to him anytime. Thank you.

October 17, 2024
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hi Peggy,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Chris provided you with excellent service and clear explanations. We look forward to welcoming you back anytime. Have a wonderful day!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Excellent Experience!

Our salesman Jon did an outstanding job! He was very knowledgeable, honest, helpful and patient offering suggestions without being pushy.

October 6, 2024
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Thank you so much for your review, Kim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sonia was very helpful

Sonia was very helpful. Directed me to product I was looking for but did not hover over me. Answered my questions. Was very professional. A pleasant experience.

October 2, 2024
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Reply from Raymour & Flanigan - Allentown

Dear Lola,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Sonia was able to assist you effectively while respecting your space. It's wonderful to know that her professionalism and helpfulness made your visit pleasant. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

They are always so helpful and I found…

They are always so helpful and I found what I needed for my disabled sons.

September 21, 2024
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Thank you so much, Sherri, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We had a great salesperson

We had a great salesperson Chris that gave us guidance and some pointers and then let us go to explore, but never too far away to answer any questions. We purchased multiple things and enjoyed our experience. Good value too.

September 17, 2024
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Reply from Raymour & Flanigan - Allentown

Hello Mayra Sacco We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Associates were very helpful.

Professional, personable and helpful associates.

September 17, 2024
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Thank you so much, Bruce, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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