Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more
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See what reviewers are saying
We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more
Going to Raymore & Flanigan was going to be simply a "look and see" while we were going to another store for a confirmed reservation later in the day. We were first greeted by Gladys who knew the inv... See more
Large selection of couches. Salesperson was able to locate the specific furnitures setups that I found online. Additional discounts were added to the final billing. Great experience and kudos to Ch... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1937 MacArthur Road, 18052, Whitehall, PA, United States
- 6102951030
4.7
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Best salesman ever
March 10, 2025
Reply from Raymour & Flanigan - Allentown
Hello,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with our salesman. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team made your visit memorable. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Allentown
Hi Dave,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found the process simple and that our salesman provided great service.
If you ever need anything else or have more feedback to share, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Superb visit to R&F
The sales person was pleasant and helpfu, in a no rush, take your time approach. I received all the information on the select furniture I wanted and was able to make an on the spot decision to purchase. Pricing on the sales pieces were great and delivery timeframe was excellent. Also liked the show room which has a large selection and kept clean and attractive.
February 24, 2025
Reply from Raymour & Flanigan - Allentown
Hello Alexander.,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a pleasant experience with our sales team and that you appreciated the no-rush approach. It's great to know that you found the information you needed to make a confident purchase decision and that you were satisfied with our pricing and delivery timeframe.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.
Best regards,
The Raymour & Flanigan Team
What I liked about R&F
My sales person Chris was so helpful. He paid attention to my needs and budget. Made my investment painless.
February 22, 2025
Reply from Raymour & Flanigan - Allentown
Hello Janet,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Chris was able to assist you effectively and make your investment feel painless. Your feedback is greatly appreciated and will be shared with Chris and the team. We look forward to welcoming you back to our showroom for any future furniture needs.
Best regards,
The Raymour & Flanigan Team
Prompt and excellent service!
Sonja was excellent! She found our previous purchase quickly so we could get a matching piece. She made the checkout process fast an efficient!
February 18, 2025
Reply from Raymour & Flanigan - Allentown
Hello David,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Sonja was able to assist you efficiently and help you find the perfect matching piece for your home. It's great to know that the checkout process was smooth and quick as well. We strive to provide excellent service, and your kind words are truly appreciated.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Our sales associate Walter Fletcher was…
Our sales associate Walter Fletcher was outstanding. Very patient and informative. Gave us lots of privacy to shop, but readily available when we had questions.
February 16, 2025
Enzio was so nice and kind
Enzio was so nice and kind . We were very pleased with him , I would ask for him when we need something
February 8, 2025
Reply from Raymour & Flanigan - Allentown
Hello John,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Enzio provided you with such excellent service. It's wonderful to know that you were pleased with his assistance. We truly appreciate your kind words and your perfect rating. If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
VIP treatment
As always the staff was polite and engaging and so helpful. It's always a pleasure to go to Raymour & Flanigan, the place were you're always treated like a VI
P.
February 2, 2025
Tyler was amazing to deal with
Tyler was amazing to deal with. So friendly. Great customer service!!!!
January 31, 2025
A terrific shopping experience
Walter made our shopping experience quite pleasant! He answered our question, showed great patience as we made our decision, and was able to point us to the best sectional based on our needs. Thank you so much! We are repeat customers and will continue to shop at Raymour & Flanigan!
January 29, 2025
A Good Experience
There was NO pressure to "buy now", Our representative who worked with us, Katia, was friendly, very helpful and gave us no pressure to buy.
January 31, 2025
Reply from Raymour & Flanigan - Allentown
Hello Dennis,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Katia provided you with a friendly and pressure-free shopping experience. At Raymour & Flanigan, we strive to ensure our customers feel comfortable and supported throughout their visit. Your feedback is greatly appreciated and will be shared with Katia and the team. We look forward to welcoming you back to our store in the future!
Best regards,
The Raymour & Flanigan Team
Jesse Riddick did an outstanding job…
Jesse Riddick did an outstanding job helping my wife and I as we searched for a table and chairs for our breakfast area.
January 29, 2025
Reply from Raymour & Flanigan - Allentown
Hello Jeff,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jesse Riddick provided outstanding assistance while you and your wife were searching for a table and chairs for your breakfast area. It's wonderful to know that our team could help make your shopping experience enjoyable and successful.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
I always like the selection of…
I always like the selection of furniture and the quality
January 17, 2025
Reply from Raymour & Flanigan - Allentown
Hello Donna,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoy our selection of furniture and appreciate the quality we strive to offer. Your satisfaction is our top priority, and it's always rewarding to know when we've met your expectations.
We look forward to welcoming you back to Raymour & Flanigan soon. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Salesman took his time to help us find…
Salesman took his time to help us find the right Mattress, Mark was very helpful.
January 17, 2025
Reply from Raymour & Flanigan - Allentown
Hello Ona Maurer,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mark was able to assist you in finding the perfect mattress. Our team is dedicated to providing exceptional service, and it's wonderful to know that Mark took the time to help you make the right choice.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.
Best regards,
Raymour & Flanigan Furniture and Mattress Store Team
Very knowledgeable and very nice…
Very knowledgeable and very nice people. I'll definitely be back to that store!
January 16, 2025
Reply from Raymour & Flanigan - Allentown
Hello Sheri Wolf,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team knowledgeable and nice. It's always our goal to provide the best service possible, and we're glad to know we hit the mark for you. We look forward to welcoming you back to our Whitehall store soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Judy Williams is an amazing sale rep
Judy Williams is an amazing sale rep. I purchased a recliner from her back in March I believe and after explaining my back issues, without the sales pitch you get from most, she guided me to 2 chairs. She is very knowable about the products in the store. When I was looking for more furniture I only wanted to work with her. We are purchasing 2 recliners and a sofa. I was very specific about only wanting a 2 cushion, low back sofa. Again must consider my back issues. After walking the store, we landed at a sectional. I had no idea I could get it exactly how I wanted it.
I will only shop with her and have told my friends about her when they need furniture.
January 1, 2025
Reply from Raymour & Flanigan - Allentown
Dear Paulette Johnson,
Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan Furniture and Mattress Store. We are thrilled to hear about the exceptional service you received from Judy Williams. It's fantastic to know that she was able to assist you with your specific needs, especially considering your back issues, and guide you to the perfect recliners and sofa.
Judy's knowledge and dedication to helping our customers find exactly what they need is something we truly value, and we're delighted that she made your shopping experience so positive. Your recommendation to friends is the highest compliment we could receive, and we are grateful for your support.
We look forward to serving you again in the future and hope to continue exceeding your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us at +16102951030 or visit our showroom at 1937 MacArthur Road, Whitehall, PA.
Thank you once again for your kind words and for choosing Raymour & Flanigan.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store Team
I order a bed
I order a bed, online nowhere on invoice it states it was ordered from the manufacturer. Invoice states Raymour and Flanigan. The 500 pound bed was placed in my driveway in a box, it’s still in the box I had to drag it in my garage holding my back to escape from the snow… no set up no date or time of delivery. I called lehigh valley location and lady states I bought directly from manufacturer nonsense and how would I know that? the invoice states three items from Raymour and Flanigan. She states “We are not responsible to assemble the bed” . The bed can stay in box and go in the garage and I can get my money back or come pick up the bed…..
Annoyed!
January 5, 2025
Reply from Raymour & Flanigan - Allentown
Dear Renee Y,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience with your bed order and the inconvenience it has caused you. We strive to provide a seamless shopping experience, and it seems we fell short in this instance.
I understand your frustration with the delivery and assembly process. It is important to us that our customers receive clear communication regarding their orders. I apologize for any confusion regarding the origin of your order and the delivery details. Your feedback is invaluable, and we will use it to improve our processes and communication.
Please know that we are committed to resolving this issue for you. I encourage you to reach out to our customer service team at +16102951030 so we can assist you further and find a satisfactory resolution.
Thank you for your patience and understanding. We hope to have the opportunity to serve you better in the future.
Sincerely,
Raymour & Flanigan Furniture and Mattress Store
It was very nice that the sales person…
It was very nice that the sales person didn’t jump all over my back and follow me around. She asked me if I needed help. Just ask her and she come help me. I did not feel pressured at all.
January 3, 2025
The reason for a 5 star review is due…
The reason for a 5 star review is due to having the BEST salesperson interaction. Brittany Clyde will be the reason I will be coming back for future purchases. That is as long as she is the person I deal with. She changed my opinion of Raymour and Flanigan which was pretty sour after my last experience in the store!!!
I do hope that Raymour and Flanigan upper management know how to treat and keep good employees!
December 23, 2024
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