Raymour & Flanigan - Baltimore Pike Reviews 

230
TrustScore 4.5 out of 5

4.5

65 Baltimore Pike, 19064 Springfield, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

We visited the Baltimore Pike Store in Springfield, Pa. on 8/26/2026. We met Matt Rispo. Matt is a very personable, knowledgeable, and friendly young Man. Kind of "old school". After our initial conve... See more

Rated 5 out of 5 stars

I’m 2 months new to the area. After a horrible moving experience, I ended up needing all furniture for my new house, which means living room, dining room, kitchen, and bedroom. I purchased it all fr... See more

Rated 5 out of 5 stars

I had a wonderful experience all because of Melissa. She was a great help and took her time with me. I was in the store previously and the gentleman who created me could not be bothered. Told me that... See more

Rated 1 out of 5 stars

Raymour & Flanigan makes a great first impression. They sit you down, show you the technology, measure and fit your rooms, and make everything feel seamless—right up until you pay. Then everyt... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 65 Baltimore Pike, 19064, Springfield, PA, United States

  • 6103382140

4.5

Excellent

TrustScore 4.5 out of 5

230 reviews

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4.5

All reviews

(230)

4,408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naomi always provides the best service

Naomi always provides the best service, hospitality and comfort with my shopping experience. She is a true professional and the reason I continue to be a returning customer.

April 9, 2025
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Jamaine,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experiences with Naomi. Providing exceptional service and ensuring our customers feel comfortable and valued is our top priority, and it's heartening to know that Naomi has consistently delivered on this promise.

Your kind words and continued loyalty mean a lot to us, and we are grateful to have you as a part of the Raymour & Flanigan family. If there is anything more we can do to enhance your shopping experience, please don't hesitate to let us know!


Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson ( Chrissy) was great !!

Salesperson ( Chrissy) was great !!

Your survey is not good
I don't need you to tell me how to write a review or agree to your terms and conditions to write a review

March 19, 2025
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Robert,

Thank you for taking the time to share your feedback with us. We're thrilled to hear that Chrissy provided you with great service during your visit. Your satisfaction is important to us, and it's wonderful to know that she made a positive impression.

We also appreciate your comments regarding the survey process. Your insights are valuable, and we'll certainly take them into consideration as we strive to improve our customer experience.

Thank you once again for your feedback and for choosing Raymour & Flanigan. We hope to see you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman was very patient with me.

The salesman was very patient with me.

March 16, 2025
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Kathy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to provide you with the patience and assistance you needed during your visit. At Raymour & Flanigan, we strive to ensure every customer feels valued and supported, and it's wonderful to know we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Naz was very professional and helped us…

Naz was very professional and helped us find what we needed.

March 9, 2025
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Cecil,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Naz was able to assist you professionally and help you find exactly what you needed. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Professional knowledgeable worked with…

Professional knowledgeable worked with me on the sale price.

March 3, 2025
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Frank,

Thank you for sharing your experience! We're delighted that our team assisted you effectively, especially with the sale price. Your satisfaction is our priority, and we’re glad we met your expectations.

We appreciate your 5-star rating and support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again soon.

Best,
Raymour & Flanigan

Rated 5 out of 5 stars

amazing customer service

From the time i walked in the door until the time i left the store they were awesome to me and my girlfriend and helped us out majorly

February 23, 2025
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Reply from Raymour & Flanigan - Baltimore Pike

Hi Vincent,

Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan Furniture and Mattress Store. We're thrilled to hear that you and your girlfriend received excellent service from the moment you walked in until you left. Our team strives to provide the best assistance to all our customers, and it's great to know we made a positive impact on your visit.

We look forward to welcoming you back to our Springfield location in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Furniture was delivered as expected and…

Furniture was delivered as expected and the staff were courteous.

December 13, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Bianca,

Thank you for taking the time to share your feedback with us! We're delighted to hear that your furniture was delivered as expected and that our staff provided courteous service. Your satisfaction is important to us, and we appreciate your positive rating.

If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Emma the floor manager

Emma the floor manager , did a wonderful job walking us through the reselect process. She even checked other stores for the first product we liked , but we ultimately went with a set that was available at her store. Her customer service was outstanding, please hire more like her or train more staff under her .

January 2, 2025
Rated 5 out of 5 stars

I was greeted by Naeem Xaveer as soon…

I was greeted by Naeem Xaveer as soon as we arrived in the pouring rain. The store was clean and Naeem was very helpful. Thank you for the prompt service.

December 11, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Dear Linda C,

Thank you so much for taking the time to share your experience with us. We're delighted to hear that Naeem Xaveer provided you with helpful and prompt service, especially on such a rainy day. It's wonderful to know that our store met your expectations in terms of cleanliness and customer service. We truly appreciate your feedback and look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.

Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687


Rated 5 out of 5 stars

We were greeted by Melissa in the…Springfield store

We were greeted by Melissa in the Springfield store. She couldn’t be more helpful. Not to mention she was so pleasant like we were her family. We looked elsewhere and came back to Melissa. She is the best.

December 10, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Dear Rocco Cugini, thank you so much for taking the time to share your wonderful experience at our Springfield store. We are thrilled to hear that Melissa made such a positive impression on you with her helpfulness and warm demeanor. It's always our goal to make our customers feel like family, and we're glad Melissa was able to provide that experience for you. We appreciate your loyalty in returning to us and look forward to serving you again in the future. Best regards, Raymour & Flanigan Customer Care Team

Rated 5 out of 5 stars

The process was fantastic

The process was fantastic, met with the very knowledgeable Bruce Cooperman, reviewed the dimensions and features of the sectional set, completed the order, he escorted me to the extremely efficient customer service team, paid for the order and was on my way within 15 minutes. Extremely pleasant experience.

December 10, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Hello George, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Bruce Cooperman and our customer service team made your visit efficient and enjoyable. It's great to know that you were able to complete your order quickly and smoothly. We appreciate your kind words and look forward to serving you again in the future. Have a wonderful day! Best Regards, The Raymour & Flanigan Team

Rated 5 out of 5 stars

Hats off “” To the 4 pack “”

Tiffany , Naomi, Isaiah, and his buddy in the back helped make my excursion at R & F’s
so very comfortable. I felt confident during the WHOLE process. ..they all exemplified exceptional people skills w/ their team and including me throughout the experience 🤷‍♀️🙋‍♀️😄😃😀

December 10, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Charlene Erhardt, Thank you so much for your wonderful review! We're thrilled to hear that Tiffany, Naomi, Isaiah, and the rest of the team made your experience at R & F's so comfortable and enjoyable. It's great to know that their exceptional people skills and teamwork left such a positive impression on you. We strive to make every customer's experience as seamless and pleasant as yours, and your feedback is truly appreciated. We look forward to welcoming you back in the future! Best regards, Raymour & Flanigan

Rated 5 out of 5 stars

Staff was helpful and professional!

Staff was helpful and professional!

December 2, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hi John,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff helpful and professional. Providing excellent service is always our top priority, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Omi was very knowledgeable and…

Omi was very knowledgeable and extremely helpful we will be back again soon.

November 22, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hi Albert,

Thank you so much for your wonderful review! We're thrilled to hear that Omi was able to provide you with knowledgeable and helpful service. We look forward to welcoming you back to our store soon!

Best regards,
Ashley F.
The Raymour & Flanigan Team

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