Raymour & Flanigan - Baltimore Pike Reviews 

230
TrustScore 4.5 out of 5

4.5

65 Baltimore Pike, 19064 Springfield, PA, US


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Rated 5 out of 5 stars

We visited the Baltimore Pike Store in Springfield, Pa. on 8/26/2026. We met Matt Rispo. Matt is a very personable, knowledgeable, and friendly young Man. Kind of "old school". After our initial conve... See more

Rated 5 out of 5 stars

I’m 2 months new to the area. After a horrible moving experience, I ended up needing all furniture for my new house, which means living room, dining room, kitchen, and bedroom. I purchased it all fr... See more

Rated 5 out of 5 stars

I had a wonderful experience all because of Melissa. She was a great help and took her time with me. I was in the store previously and the gentleman who created me could not be bothered. Told me that... See more

Rated 1 out of 5 stars

Raymour & Flanigan makes a great first impression. They sit you down, show you the technology, measure and fit your rooms, and make everything feel seamless—right up until you pay. Then everyt... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 65 Baltimore Pike, 19064, Springfield, PA, United States

  • 6103382140

4.5

Excellent

TrustScore 4.5 out of 5

230 reviews

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4.5

All reviews

(230)

4,408 reviews in the last 12 months

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Rated 5 out of 5 stars

The salesman.

The salesman.

November 17, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hi Judy,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our sales associate. Our team strives to provide excellent service, and it's great to know we hit the mark for you. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Ashley F.
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was courteous and researched…

Salesman was courteous and researched bunk beds that I saw on line that were not in the store.

November 18, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Henrietta,

Thank you so much for your wonderful review! We're delighted to hear that our salesman was able to assist you with your bunk bed search and provide courteous service. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Ashley F.
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Mark was very helpful in buying our…

Mark was very helpful in buying our bedroom set.

November 12, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hi Joan,

Thank you so much for taking the time to share your experience! We're thrilled to hear that Mark was able to assist you effectively in purchasing your bedroom set. We hope you enjoy your new furniture and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Got just what we were looking for. Competent and courteous salesman and payment clerk

September 19, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Karen Speakman We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 1 out of 5 stars

I am very disappointed with Raymour and…

I am very disappointed with Raymour and Flanigan. My brand new couch was delivered broken. The lock on the bottom of the sectional is defective, so now the couch constantly separates. I noticed the delivery men were having a difficult time connecting the couch, when asked if the couch was properly connected they told me it was. There was a language barrier between myself and the men. Once they left, I noticed the couch easily separated. Now I have to wait 2 weeks for a technician to come look at the couch. This is an inconvenience and there should be more support on Raymour and Flanigans end. Maybe they shouldn't deliver defective couches.

September 12, 2024
Unprompted review
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear D Intag,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you have encountered with your new couch. We understand how frustrating it must be to receive a defective item and then have to wait for a resolution.

Your feedback regarding the delivery process and the communication barriers is very important to us. We strive to ensure that every piece of furniture we deliver meets our quality standards and that our delivery team can effectively communicate with our valued customers.

We are committed to addressing your concerns and improving our services. If you have any further questions or need additional assistance, please do not hesitate to reach out to our customer service team at rfcare@raymourflanigan.com

Thank you for bringing this to our attention.

Sincerely,
Raymour & Flanigan Customer Care Team

Rated 5 out of 5 stars

Great service!!

September 14, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Dear Susan,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's always rewarding to know that we're meeting our customers' expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Great sales associate

Great sales associate. He was a good and wasn’t annoyingly persistent and answered questions as needed,
4th of July - Labor Day Sales could have been better.
I almost purchased with another company and did purchase adjustable frame and mattress from a competitor because of the price difference.

September 3, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Sandra,

Thank you for taking the time to share your experience with us. We're delighted to hear that you had a positive interaction with our sales associate and that he was able to assist you without being overly persistent.

We appreciate your feedback regarding our 4th of July and Labor Day sales. We continuously strive to offer competitive pricing and valuable promotions, and your input is invaluable in helping us improve.

We hope to have the opportunity to serve you again in the future and provide you with an even better shopping experience.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Our salesman

Our salesman, Bruce , was very knowledgeable and professional and was a great help to us in making our purchase.

August 24, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Dear Carl,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Bruce provided you with knowledgeable and professional service. It's wonderful to know he was able to assist you effectively in making your purchase. We appreciate your kind words and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Melissa Van Dyke was wonderful as well…

Melissa Van Dyke was wonderful as well as helpful. She was very easy to speak to and she addressed all our questions. Our selection was very easy once she directed us to our selection. However we did not intend to purchase an adjustable bed, but are really happy and took her advice. We only went to purchase a new mattress.

August 18, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Dear Anne,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Melissa Van Dyke was able to assist you so effectively and make your selection process smooth and enjoyable. It's wonderful to know that her guidance led you to a purchase that you are happy with, even if it wasn't what you initially intended. We truly appreciate your kind words and your 5-star rating. Enjoy your new adjustable bed and mattress!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

No pressure to buy

No pressure to buy. Erik was extremely helpful when we were ready to purchase our new sofa. The entire process took less than 30 minutes from start to finish. We were able to look around without constant interference and all of our questions were answered. We were able to configure our new sofa to our needs and the process was fast and easy. A wonderful experience.

August 18, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Dear Peacemomma,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Erik was able to assist you effectively and that you felt no pressure during your visit. It's great to know that the process of purchasing your new sofa was smooth and efficient, and that all your questions were answered to your satisfaction. We strive to provide a hassle-free and enjoyable shopping experience, and your feedback confirms that we're on the right track. Enjoy your new sofa, and we look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Excellent Service

Was able to accomplish what we needed in one visit. Carl made the process smooth and productive.

August 4, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Dee,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Carl was able to make your visit smooth and productive. It's wonderful to know that you accomplished everything you needed in just one visit. We appreciate your kind words and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Helpful sales person

The sales person was very helpful and had good suggestions. Moreover he didn’t argue with us when we chose a cheaper version. I assume the furniture will be as good as items we’ve chosen in the past from this store.

July 22, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Nancy,

Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to assist you effectively and provide helpful suggestions. It's great to know that you felt comfortable with your choice and that you have confidence in the quality of our furniture based on your past experiences. We truly appreciate your continued trust and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our saleswoman was perfect!!!

Our saleswoman was perfect!!!

She was knowledgeable, professional very helpful, patient and had a great personality!

July 22, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hi Wendy,

Thank you so much for your wonderful review! We're thrilled to hear that your saleswoman provided such a positive experience. It's great to know she was knowledgeable, professional, and patient, and that her personality made your visit enjoyable. We appreciate your feedback and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Stunning Living Room and Dining Room Furniture

I was able to make my choices based on the measurements of my living room space as well as stay on a great budget and purchase quality items.

July 18, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Dear Latrise,

Thank you so much for your wonderful review! We're thrilled to hear that you were able to find quality items that fit both your living room space and your budget. It's always our goal to provide a wide range of options to meet our customers' needs. We appreciate your support and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Welcoming!

What makes my experiences here good is when you walk in you get greeted at the door. Everyone is so nice and welcoming and friendly from the beginning to the end of your experience shopping.

July 8, 2024
Rated 5 out of 5 stars

dinner set

I like that my husband and I WAS GREETED AT THE DOOR BY A SALE PERSON that is very friendly and knows the merchandise. We purchase on the same day.

July 6, 2024

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