Raymour & Flanigan - Baltimore Pike Reviews 

230
TrustScore 4.5 out of 5

4.5

65 Baltimore Pike, 19064 Springfield, PA, US


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Rated 5 out of 5 stars

We visited the Baltimore Pike Store in Springfield, Pa. on 8/26/2026. We met Matt Rispo. Matt is a very personable, knowledgeable, and friendly young Man. Kind of "old school". After our initial conve... See more

Rated 5 out of 5 stars

I’m 2 months new to the area. After a horrible moving experience, I ended up needing all furniture for my new house, which means living room, dining room, kitchen, and bedroom. I purchased it all fr... See more

Rated 5 out of 5 stars

I had a wonderful experience all because of Melissa. She was a great help and took her time with me. I was in the store previously and the gentleman who created me could not be bothered. Told me that... See more

Rated 1 out of 5 stars

Raymour & Flanigan makes a great first impression. They sit you down, show you the technology, measure and fit your rooms, and make everything feel seamless—right up until you pay. Then everyt... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 65 Baltimore Pike, 19064, Springfield, PA, United States

  • 6103382140

4.5

Excellent

TrustScore 4.5 out of 5

230 reviews

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4.5

All reviews

(230)

4,408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Antoinette Digregorio Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

New Kitchen Set and Office Chair

I went to shop last Wednesday for a new kitchen set. Melissa Van Duke was very helpful in showing me the options that were available for what I was asking to see. I told her I had to bring my husband back and that I had worked with Bruce Cooperman in the past. He was off that day. My husband and I returned on Saturday and worked with Bruce to buy one of the sets I had looked at on Wednesday. We even ordered two additional chairs. My husband also purchased an office chair for himself.

June 16, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Anne Leonard We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

White glove treatment

I was greeted upon arrival; the sales associate was very personable, friendly, knowledgeable and helpful

June 6, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Thank you so much for your review, Maris! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The salesman Erik was super informative…

The salesman Erik was super informative and I loved his no pressure approach! I always make out great at Raymour it's the only store I buy furniture from

April 26, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Thank you so much for your review, Carolyn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Melissa was very helpful without being…

Melissa was very helpful without being pushy.

March 26, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Margarita Andraca Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great Service

Quick, pleasant and experienced salesperson.
The customer service person was great as well.

March 13, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Ronald Snell! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Very good customer service provided.

Very good customer service provided.

March 13, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Irene Durham! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Mark Butler was Outstanding during my…

Mark Butler was Outstanding during my selection process! He took time and explained everything about my choices!

March 12, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Hello Celestine Welcome! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Sales, prices, and especially service after the purchase is excellent !! They actually answer the phone and set up an appointment right away if they need to come our for a repair.

Love the products, we are longtime customers. Lately we purchased a mattress. Ordered it one day, it was delivered the next day, and the old one taken away. Quick and easy. And our salesperson Mark Butler was great on the phone, told us about a Bonus Day sale, so we came right in, and he was super helpful with our request for the type of bed and how much we wanted to spend. Their service dept for repairs on purchased furniture is excellent also.

March 5, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Thank you so much for your review, Donna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Bruce was great

Bruce was great. He walked me through the process of picking the right mattress for me.

February 20, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Thank you so much for your review, Bob! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Roam Free

Sales person knew his products-let us look around and he ws available when we needed him ---great experience

February 17, 2024
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Reply from Raymour & Flanigan - Baltimore Pike

Thank you so much for your review, Fred! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Bruce Cooperman was my salesman

Bruce Cooperman was my salesman. He was very helpful and patient. I have always had good experiences at Raymour and Flanagan.

February 15, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Thank you so much for your review, Marge! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

If you see something on-line that appeals to you, visit your local store. They know their product and will help you find what you need.

I used Raymour & Flanigan's website to research living room furniture. I was greeted by Erik at the local store and he showed me what I was interested in and then pointed me to different collection of the same quality/manufacturer that actually worked better and was more heavily discounted. After I placed the order and returned home, I decided to change the fabric color. I phoned Erik and he promptly edited the order and emailed me the updated order ticket. It was very positive experience!

January 9, 2024
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Gary! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Nice customer service

October 29, 2023
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Thank you, Gail, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Have patience with the online payment web site!

The experience wasn't great. Problems with the online payment site.

October 14, 2023
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Harry Hunter! Thank you for your feedback. We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!

Rated 5 out of 5 stars

My salesman

My salesman, Tyson, was very friendly and very helpful in showing us what was available and different colors and choices. I enjoyed talking to him and I am glad you have the great salesmen and women to greet us when we arrive.

October 1, 2023
Raymour & Flanigan - Baltimore Pike logo

Reply from Raymour & Flanigan - Baltimore Pike

Hello Barbara, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Michael McK

Our salesman, Michael McK. was great, easy to talk to and very knowledgeable and helpful. He patiently answered all our questions.
We furnished our house with Raymour and Flanigan in 2012 and we return there whenever we need something.

September 9, 2023

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