They weren't pushy Was able to browse by ourself, Yet quickly available when we had questions.
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See what reviewers are saying
My experience was blessed by a a wonderful sales woman named Patti Davidson. She was very helpful and professional with knowing qualities of furniture and fabrics. Along with being present and giving... See more
Company replied
Beautiful furniture and a huge selection. Greeted almost as soon as walked in and asked if we needed help. Since we wanted to 'look' a while, salesperson excused himself and let us wander after explai... See more
Company replied
Mason swept in and saved the day! Actively listened to what we needed, asked about price point, and then proceeded to show us 2/3 options. Using his patience and knowledge not to overwhelm us, we were... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
137 Colonial Drive, 14845, Horseheads, NY, United States
- 6077394858
4.7
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Extremely pleased with the help we…
Extremely pleased with the help we received from Sabrina
January 4, 2020
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Robert! Thank you for your kind review! Thank you for furniture shopping with us! -MR
Sales person was very enjoyable
Sales person was very enjoyable. She helped us without being pushy. She was very knowledgeable about the furniture.
December 26, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Kelly! Thanks for your great review! Thank you for furniture shopping with us! -MR
Lou went above and beyond in helping us…
Lou went above and beyond in helping us find a bedroom set specifically for a California King size mattress.
November 17, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Michael! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR
had a gift card from previous poor…
had a gift card from previous poor service but would not honor it as it was expired. was told they could take my old mattress if it had no rips or tears... it didnt but they refused to take it. the delivery people did move it to garage and were prompt with their delivery window which was appreciated and keeps this score at 3 rather than 2.
November 11, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Brian. We are very sorry for the issues you've experienced with your gift card and with the removal of your old mattress. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR
Our experience at Raymour & Flanigan
We had a great experience with Isaac Howe. He answered all our questions and gave an honest opinion that helped us to make a decision about the product we purchased.
October 11, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hello Deborah! Many thanks for your kind review! We appreciate you shopping with us! -MR
We found the couch we really loved
We found the couch we really loved. Very positive experience.
September 13, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Debbie! Thanks for reviewing your experience! We are looking forward to seeing you again soon! -MR
Ron was very helpful showing me all the…
Ron was very helpful showing me all the possible choices in the mattress, bedroom sets and buffets.
September 1, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hello Merry! It's great to see your experience was fantastic! Have a great day! -MR
My wife and I have been customers for…
My wife and I have been customers for years at your place. Our salesman Mark Cronin took care of us for years and is no longer there. On August first we met with Phil Mosher for new furniture. He was excellent! Took good care of us and answered all our questions plus more. Very satisfied to have Phil now as our go to guy. Will be pleased and anxious to work with Phil again!
August 2, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Mark! Thanks for taking the time to tell us about your experience! We hope you enjoy your new furniture! -MR
Isaac was a very nice salesman
Isaac was a very nice salesman, I would do business with him again!
July 16, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Rose! We are happy to hear your experience at Raymour & Flanigan was enjoyable! We hope you're enjoying your new furniture! -MR
Very professional and knowledgeable of…
Very professional and knowledgeable of your products. Very welcoming in your store felt like she was family Thank you very much
June 28, 2019
Unprompted review
Reply from Raymour & Flanigan - Big Flats
Hi Jennifer! Thanks for reviewing your experience with us! We hope you enjoy your new furniture! -MR
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